CONTACT INFORMATION


Housing Community Development and Resettlement Department

  • HCDRD
  • 3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City
  • 8988-4242 loc. 8642-45, 7606
  • [email protected]

Office Hours
Monday to Friday            
8:00 AM – 5:00 PM

ABOUT US


Description

The Housing Community Development and Resettlement Department (HCDRD) is mandated to implement Republic Act No.7279, otherwise known as the Urban Development Housing Act of 1992 (UDHA), focusing on socialized housing and resettlement programs for the City’s underprivileged and homeless constituents or Informal Settler Families (ISFs).  

Mission

To implement the City’s Socialized Housing Program and suitable relocation or resettlement for the City’s underprivileged and homeless constituents or Informal Settler Families (ISFs).

To ensure sustained development in the resettlement areas and communities through continuing education, training, and by providing health and welfare assistance.

Vision

We envision an empowered, self-reliant, productive and socially-transformed community with improved quality of life provided with security of tenure through the City’s Socialized Housing Program.  

Legal Bases

Republic Act No.7279, Otherwise Known As The Urban Development Housing Act Of 1992 (UDHA). RA 7279 Is An Act To Provide For Comprehensive and Continuing Urban Development and Housing Program, Establish The Mechanism For Its Implementation, And For Other Purposes.

The Department is also mandated to implement the following City Ordinances

QUEZON CITY ORDINANCE NO. SP-2129, S-2012

An ordinance upgrading and reorganizing the Urban Poor Affairs Office (UPAO) into a department to be known as the Housing, Community Development and Resettlement Department (HCDRD), providing for its revised/new organizational structure and staffing pattern, duties, functions and responsibilities and for other purposes.

QUEZON CITY ORDINANCE NO. SP-2187, S-2012

An ordinance mandating the Housing, Community Development and Resettlement Department (HCDRD) to undertake the establishment and maintenance of a Management Information System (MIS) on informal settlers in Quezon City.

QUEZON CITY ORDINANCE NO. SP-2771, S-2018

An ordinance providing for the Quezon City Comprehensive Socialized Housing Code of 2018.

Service Pledge:

To exert our best effort in the performance of our respective duties with zeal and passion.

To observe diligence and maintain the highest level of integrity in delivering services to the public. 

SERVICES


SOCIALIZED HOUSING UNIT / SOCIALIZED CONDOMINIUM UNIT

This is a program wherein the Quezon City Government initiates construction of socialized housing/condominium projects and makes the constructed units available for application to its qualified residents through a housing loan scheme with a maximum loanable amount of Seven Hundred Fifty Thousand Pesos (P 750,000.00).

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ISSUANCE OF CLEARANCE FOR ELECTRIFICATION UNDER SOCIALIZED HOUSING PROGRAM

To help the Informal Settler Families (ISFs) and qualified program beneficiaries secure clearance in lieu of Transfer of Certificate of Title (TCT) as proof of ownership, as per requirement of the utility companies.

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ISSUANCE OF CLEARANCE  FOR WATER CONNECTION UNDER  THE  SOCIALIZED HOUSING PROGRAM
To help the informal settler families (ISFs) and qualified program beneficiaries secure clearance in lieu of Transfer of Certificate of Title (TCT) as proof of ownership as per requirement of the utility companies.

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LOT ACQUISITION THROUGH THE COMMUNITY MORTGAGE PROGRAM (CMP)
A financing program of the Social Housing Finance Corporation (SHFC) which assists legally organized associations of underprivileged and homeless citizens to purchase and develop a tract of land under the concept of community ownership. The program aims to improve the living conditions of homeless and underprivileged citizens by providing them affordable financing with which they can secure tenure on the land they occupy and eventually improve their neighborhood and homes to the extent of their affordability.

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LOT ACQUISITION THROUGH DIRECT PURCHASE PROGRAM
The Quezon City Government has been actively pursuing the Direct Purchase approach, wherein the City buys the properties occupied by Informal Settler. Families (ISFs) directly from the landowner/s with the intention of eventually providing land tenure to the actual occupants.

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RENTAL HOUSING PROGRAM

The City Government’s Rental Housing Program shall be made available exclusively to the underprivileged, homeless, and Informal Settler Families (ISFs) who cannot afford economic or low-cost housing.

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DIRECT-SALE PROGRAM

A program that aims to help Informal Settler Families (ISFs) acquire the lot wherein their house structures are built by directly purchasing the land owned by the Quezon City Government.

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OTHER SERVICES:

ACCREDITATION OF COMMUNITY MORTGAGE PROGRAM (CMP) MOBILIZERS / ORIGINATORS

The Department evaluates requirements submitted by applicants for accreditation as CMP Mobilizer or Originator and Issues Certificate of Accreditation to qualified applicants.

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BENEFICIARY/IES ACCOUNTS SERVICES AND MANAGEMENT – Amortization Payment

The Department, through its Accounts Management and Monitoring Section, issues order of payment to beneficiaries of Socialized Housing Program who will pay their monthly amortizations.

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BENEFICIARY/IES ACCOUNTS SERVICES AND MANAGEMENT – ISSUANCE OF CERTIFICATE OF FULL PAYMENT

The Department, through its Accounts Management and Monitoring Section,  issues certificate of full payment to fully paid beneficiaries of Socialized Housing Program

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BENEFICIARY/IES ACCOUNTS SERVICES AND MANAGEMENT – REQUEST FOR INDIVIDUAL ACCOUNT BALANCES / STATEMENT OF ACCOUNT)

The Department, through its Accounts Management and Monitoring Section,  issues/releases Individual Ledger Account to beneficiaries of Socialized Housing Program.

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CENSUS-SURVEY OF QUEZON CITY INFORMAL SETTLERS AND POTENTIAL BENEFICIARIES – REQUEST FOR CENSUS-SURVEY/ VALIDATION)

The HCRD is mandated to conduct census survey in the community of urban poor in all districts of the City to determine the exact location and number of the informal settler families (ISFs) occupying different areas in every barangay and to gather vital information/ data relative to their living condition as well as to prepare and consolidate records of their socio-economic profile. HCDRD acts on the request for census-survey /validation of specific area with ISFs.

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CENSUS-SURVEY OF QUEZON CITY INFORMAL SETTLERS AND POTENTIAL BENEFICIARIES – REQUEST FOR STRUCTURAL MAPPING

The HCDRD is mandated to conduct census survey in the community of urban poor in all districts of the City to determine the exact location and number of the informal settler families (ISFs) occupying different areas in every barangay and to gather vital information/ data relative to their living condition as well as to prepare and consolidate records of their socio-economic profile. The HCDRD processes request for a copy of the structural map.

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CENSUS-SURVEY OF QUEZON CITY INFORMAL SETTLERS AND POTENTIAL BENEFICIARIES – REQUEST FOR ISSUANCE OF CENSUS MASTERLIST – (ASSOCIATION/INSTITUTIONS/LANDOWNER(S)/GOVERNMENT)

The HCDRD is mandated to conduct census survey in the community of urban poor in all districts of the City to determine the exact location and number of the informal settler families (ISFs) occupying different areas in every barangay and to gather vital information/ data relative to their living condition as well as to prepare and consolidate records of their socio-economic profile. HCDRD processes request for a copy of masterlist.

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CENSUS-SURVEY OF QUEZON CITY INFORMAL SETTLERS AND POTENTIAL BENEFICIARIES – REQUEST FOR ISSUANCE OF INDIVIDUAL CENSUS CERTIFICATE)

The HCDRD is mandated to conduct census survey in the community of urban poor in all districts of the City to determine the exact location and number of the informal settler families (ISFs) occupying different areas in every barangay and to gather vital information/ data relative to their living condition as well as to prepare and consolidate records of their socio-economic profile. The HCDRD processes request for individual census certificate.

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ISSUANCE OF CLEARANCE / CERTIFICATION FOR TAX EXEMPTION PURPOSES OF LOTS INVOLVING SOCIALIZED HOUSING/OCCUPIED BY INFORMAL SETTLER FAMILIES (ISF)Subject Property is already identified as fully occupied by Informal Settlers

Issues or releases certification/s to landowners indicating that their property/ies is/are fully occupied by ISFs as a requirement for exemption from the imposition of idle land tax.

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PROVIDE ASSISTANCE TO COMMUNITY ASSOCIATIONS/ INDIVIDUAL, LANDOWNER OR OTHER SECTORS OF SOCIETY / GOVERNMENT INSTITUTIONS IN ACCORDANCE WITH R.A. 7279

The HCDRD, through the Community Development Section, initiates the set-up of community organizations in the depressed/blighted areas to bring greater social awareness and participation. Likewise, the section provides assistance to an individual, community associations, landowners or other sectors of society, act on their requests and queries in accordance with Republic Act 7279. 

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RECEIVE COMPLAINTS/REPORTS AND PROVIDE APPROPRIATE ACTION IN ACCORDANCE WITH IRR PURSUANT TO ORDINANCE NO. SP-2444-SERIES OF 2015 AND EXECUTIVE ORDER NO.44, SERIES OF 2019, AND THE LOCAL GOVERNMENT CODE OF 1991.

The Department acts on the complaints or reports relative to non-compliance with City Ordinance SP-2444, Series of 2015 either by personal delivery or through e-mail.

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RELOCATION AND RESETTLEMENT PROGRAM

The program that relocates and resettles persons and other informal settler families (ISFs) living in danger areas. The HCDRD shall, prior to relocation, ensure the availability of a relocation or resettlement site that is compliant with the requirement of existing laws.

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PROGRAMS


HOUSING PROJECT:  NIA COMPOUND

The local government of Quezon City has signed an Usufruct Agreement with the National Housing Authority (NHA) wherein the city…

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HOUSING PROJECT: LANDBANK

The city government thru its city mayor has signed the Deed of Unconditional Sale formally acquiring the 157 parcels of…

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HOUSING PROJECT: LANDBANK

The Quezon City Government through the Housing Community Development and Resettlement Department has completed a housing project in Barangay Balingasa…

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HOUSING PROJECT: PROSPERITY INDUSTRIAL CORP., ELIZABETH ELSIE G. NG ET AL, TOFEMI REALTY CORP., 

The city government formally acquired the parcels of land from various landowners – Prosperity Industrial Corp., Elizabeth Elsie G. Ng…

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SOCIALIZED HOUSING UNIT And SOCIALIZED CONDOMINIUM UNIT

Housing Project No. 7

An on-site housing project of Quezon City Local Government located at J.P. Burgos Street, Barangay Escopa 3, Project 4, Quezon City. With an area of 1,873 sq.m, a total of 84 units were constructed.

Housing Project No. 8

An on-site housing project of Quezon City Local Government located at Kingspoint Subdivision, Barangay Bagbag, Quezon City. With an area of 1,973 square meters, a total of 105 units were constructed.

Housing Project No. 10

An on-site housing project of Quezon City Local Government located at Buenamar St., Barangay Novaliches Proper, Quezon City. With an area of 1,286 sq.m, a total of 63 units were constructed.

DIRECT-SALE PROGRAM

Awarding of Titles to 29 Beneficiaries of Direct Sale Program from Barangay Baesa, Escopa III, Bagong Silangan, Kaligayahan, Fairview, and San Antonio.

GUIDES


HOW TO APPLY FOR THE SOCIALIZED HOUSING UNIT /SOCIALIZED CONDOMINIUM UNIT

Requirements: 

  1. 1 original and 1 photocopy of Proof of Income – Any of the following : Certificate of Employment and Compensation, Certificate of Engagement, Pay slip, ITR
  2. 1 original and 1 photocopy of Birth Certificate. If married, 1 original and 1 photocopy of Marriage Contract and Birth Certificate of the spouse.
  3. 1 photocopy of valid ID (preferably QCitizen ID) and company ID with signature, 1X1 photo (4pcs). If married, 1 photocopy of valid ID (preferably QCitizen ID) of the spouse, 1×1 photo (4 pcs)
  4. 1 original copy and 1 photocopy of Proof of Billing
  5. 1 original copy and 1 photocopy of Barangay Clearance
  6. 1 original copy and 1 photocopy of Certificate of No Property
  7. 2 Family Photos 3R – size 
  8. 1 original and 1 photocopy of NBI Clearance
  9. 1 photocopy of  BIR TIN ID
  10. Recommendation from HCDRD Development Officer , if Informal Settler Family (ISF)

Process: 

  1. Submit all the requirements to the Direct Sale Section of the Housing, Community Development and Resettlement Department (HCDRD) for pre-evaluation.
  2. Attend the orientation /seminar.
  3. Sign in loan documents on the scheduled date.
  4. After the signing of loan documents and other requirements, the applicant will be informed that these documents will be re-evaluated at HCDRD for submission to financing agency.

Note: The approval of the loan application at  PAG-IBIG Fund is usually 30 days more or less upon submission of the complete requirements from HCDRD.

HOW TO APPLY FOR ELECTRIFICATION CLEARANCE (UNDER THE SOCIALIZED HOUSING PROGRAM)

Requirements:

  1. Application letter/request for electrification clearance.
  2. 1 original and 1 photocopy of Barangay Clearance for MERALCO/electrical connection application
  3. 1 original and 1 photocopy of valid ID of applicant (preferably QC Citizen ID)
  4. If beneficiary of Community Mortgage Program (CMP), Direct Sale, National Housing Authority (NHA), National Government Center Housing Project (NGCHP), and Gawad Kalinga (GK), submit any the following:
  1. Social Housing Finance Corporation (SHFC) / National Home Mortgage Finance Corporation (NHMFC) validated payment receipt
  2. Certificate of Award
  3. Lease Purchase Agreement (LPA)
  4. Contract/Agreement (Contract between the beneficiary and the implementing agency of housing programs like QC Government, NHA, NGHP, and Gawad Kalinga.)
  1. Notarized Undertaking – for those who are not lot owners
  2. MERALCO bill  (for reconnection of meter with same name)
  3. MERALCO bill & waiver (for reconnection of meter and transfer of service name)
  4. If there is a representative, submit the following;
    1. Authorization from applicant
    2. 1 original (to be presented only) and 1photocopy of valid ID of applicant and representative (preferably QC Citizen ID)

Process: 

  1. Submit a  request letter to HCDRD to secure MERALCO/Electrical Certification/Clearance.
  2. Submit the accomplished application form and required documents to the personnel in-charge.
  3. Return on the scheduled day (due date) to get the MERALCO and Electrical certification/clearance from HCDRD. Processing period at HCDRD is maximum 3 days.

HOW TO APPLY FOR WATER CONNECTION CLEARANCE  (UNDER THE SOCIALIZED HOUSING PROGRAM)

Requirements:

  1. Application letter/request for clearance for water connection
  2. 1 original and 1 photocopy of Barangay Clearance for water connection application
  3. 1 original and 1 photocopy of valid ID of applicant (preferably QC Citizen ID)
  4. If beneficiary of Community Mortgage Program (CMP), Direct Sale, National Housing Authority (NHA), National Government Center Housing Project (NGCHP), and Gawad Kalinga (GK), submit any the following:
    1. Social Housing Finance Corporation (SHFC) / National Home Mortgage Finance Corporation (NHMFC) validated payment receipt
    2. Certificate of Award
    3. Lease Purchase Agreement (LPA)
    4. Contract/Agreement
      1. Notarized Undertaking – for those who are not lot owners
      2. If there is a representative, submit the following;
    5. Authorization from applicant
    6. 1 Original (to be presented only) and 1 photocopy of valid ID of the applicant and the  representative (preferably QC Citizen ID)

Process:

  1. Submit a request letter addressed to HCDRD to secure water (MWSI/MWC) clearance.
  2. Submit the accomplished application form and required documents to the personnel in-charge
  3. Return on the scheduled day (due date) to get the certification for MWSI/MWC Clearance at HCDRD. (Within 1-3 days maximum processing period at HCDRD.

HOW TO ACQUIRE A LOT THROUGH THE COMMUNITY MORTGAGE PROGRAM

Requirements: 

For Landowners: 

  1. 1 original and 1 photocopy of Letter Request addressed to HCDRD Department Head 
  2. 1 CTC and 2 photocopies of Certified True Copy of Title/s
  3. 1 CTC and 2 photocopies of two (2) titles back
  4. 1 CTC and 2 photocopies of Tax Declaration
  5. 1 CTC and 2 photocopies of  two (2) trace back of current Tax Declaration
  6. 1 original and 2 photocopies of Updated Tax Clearance / Tax Receipts
  7. 1 Blueprint Copy and 2 photocopies of Vicinity Map / lot plan signed by Geodetic Engineer
  8. Original and 2 photocopies of Proof of road right-of-way
  9. Original and 2 photocopies of Special Power of Attorney (SPA) for landowners represented by their Attorney-in-Fact
  10. 2 photocopies of 2 valid government-issued IDs and BIR issued Tax Identification Number (TIN) of the registered owner/s 

For Community Associations (CA):

  1. 1 original and 2 photocopies of Letter of Intent to Buy (the property) addressed to the HCDRD Department
  2. 1 CTC and 2 photocopies of HOA Registration from the Department of Human Settlements and Urban Development (DHSUD) / Housing and Land Use Regulatory Board (HLURB) Registration, Articles of Incorporation and By-Laws
  3. 2 original and 1 photocopy of the Secretary’s Certificate authorizing the CA President to represent the Homeowners Association in the Community Mortgage Program
  4. 2 original and 1 photocopy of the Secretary’s Certificate authorizing the CA President to represent the Homeowners Association in the Community Mortgage Program
  5. 2 Blueprint copies of the Subdivision plan duly signed by the Geodetic Engineer
  6. 2 photocopies of the passbook/Bank Account in the name of the CA with savings equivalent to three (3) months advance amortizations and one (1) year Mortgage Redemption Insurance (MRI)
  7. 1 certified true copy and 2 photocopies of BIR Certificate of Registration

Individual Client for Socialized Housing:

  1. 1 original and 2 photocopies of Proof of Income
  2. 1 original and 2 photocopies of Marriage Contract, if married
  3. 1 CTC and 2 photocopies of Birth Certificate
  4. 1 original and 2 photocopies of Barangay Clearance
  5. 2 photocopies of 2 valid government-issued IDs with 3 specimen signatures

Process:

  1. Submit letter of intent/application letter with the requirements attached to HCDRD.
  2. Wait for the result of site inspection and recommendation of HCDRD.
  3. Attend in the scheduled CMP Orientation.
  4. The Community Association (CA) will negotiate with the property owner regarding intention to buy the property through CMP with the guidance of HCDRD.
  5. The CA shall submit all required documents to HCDRD.
  6. The CA and the program beneficiaries will comply with all the requirements and sign needed loan documents required by SHFC through HCDRD.
  7. The landowner and CA will execute the Deed of Absolute Sale (DOAS).
  8. Attend CMP post take-out orientation on their monthly amortization payment (after transfer of title in the name of HOA and after the release of loan proceeds in favor of the owner).

HOW TO BE A BENEFICIARY OF DIRECT PURCHASE PROGRAM

Requirements for the association:

  1. Application letter with attached form
  2. DHSUD, HOA Registration with list of members.

Requirements for individual beneficiaries:

  1. HOA Membership/ Clearance
  2. 1 original Barangay Clearance
  3. 1 original Certified True Copy from PSA or from Civil Registry of Birth Certificate of Beneficiary 
  4. 1 CTC of Marriage Contract  (if married)
  5. 1 photocopy of valid government-issued ID with 3 specimen signatures
  6. 1 original copy of Certificate of Employment and Compensation/ Affidavit of Income
  7. If Overseas Filipino Worker (OFW), original copy of Contract of Service and Special Power of Attorney (SPA) (Executed with the appropriate Consulate Office) 
  8. Certification of No Property from the City Assessor’s Office

Process: 

  1. The concerned community association of the said lot will write to the Housing Community Development and Resettlement Department (HCDRD) stating their intention to purchase the lot wherein their houses are built.
  2. The Community Association and HCDRD will select the beneficiary.
  3. The concerned Community Association will write to the City Appraisal Committee for the appraised value of the lot and also to the City Council for approval of the Subdivision plan.
  4. The Community Association through the Private Surveyor will submit subdivision plan to DENR for approval.
  5. The program beneficiary will sign a contract agreement upon compliance with all the requirements.

Department Directory


MR. RAMON T. ASPRER
City Government Department Head III
8988-4242 loc. 8641

[email protected]

ATTY. JOSELITO V. CONEJERO
Acting Asst. Department Head / ty Government Department Head II 
8988-4242 loc. 864
3
[email protected]

Divisions/Sections

Divisions Officer NameOffice AddressContact Information
Administrative Division
Ms. Lorna N. Constantino
Chief Administrative Officer

3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8645
[email protected]

Central Records Human Resources SectionMs. Marites M. Miro
Administrative Officer V/ GAD Focal Person
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8645
Budget and Supply Section
Ms. Corazon N. Quiazon Administrative Officer V3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8645
Housing and Resettlement Division
Mr. Eduardo P. Giolagon
Housing and Homesite Regulation Officer VI
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8647
[email protected]
Direct Sale Section
Mr. Fernando R. Felipe
Housing and Homesite Regulation Officer V
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8648
Community Mortgage Program Section

Mr. Meneleo L. Quisao
Housing and Homesite Regulation Officer V
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 7606
Community Development Section
Mr. Noel R. Muncal
Housing and Homesite Regulation Officer IV
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 7606
Support Services Division
Ms. Mena N. Ocampo
Housing and Homesite Regulation Officer V
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8647
[email protected]
Accounts Management and Monitoring SectionMs. Marietta O.Cabajaan
Housing and Homesite Regulation Officer II
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8648
Basic Utilities and Services Section
Mr. Artemio C.Tolentino
Housing and Homesite Regulation Officer II
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8648
Census and Planning Division
Mr. Joey F. Dela Rosa
Housing and Homesite Regulation Officer VI
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8643
[email protected]
Census Survey Section

Ms. Gemma G. Ingalla
Housing and Homesite Regulation Officer IV

3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8643
Technical Section
Mr. Narciso M. Alvarado
Housing and Homesite Regulation Officer IV
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8643
Legal Support Group
Ms. Diwata Elvira Mariano
Housing and Homesite Regulation Officer IV
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8642
Management Information SystemMr. Kerby N. Ensong
HCDRD Website Focal Person
Housing and Homesite Regulation Officer II
3rd Floor, Civic Center Building C, Quezon City Hall Compound, Quezon City8988-4242 Loc. 8642

SPOTLIGHT


Quezon City Housing Project No.16

3-storey Building in Brgy. Nagkaisang Nayon

Quezon City Housing Project No.12

Brgy. Nagkaisang Nayon

DOWNLOADABLE FORMS


Resources


HCDRD Citizen's Charter
QUEZON CITY ORDINANCE NO. SP-2491, S-2016

Last updated on May 16th, 2022