CONTACT INFORMATION
Human Resource Management Department
- HRMD
- 10th Floor Main Building, Quezon City Hall Compound, Diliman, Quezon City
- 8988-4242 loc. 8500, 8502, 8504, 8508
- hrmd@quezoncity.gov.ph
- Official Facebook Page of Human Resource Management Department
Office Hours
Monday to Friday
8:00 a.m. to 5:00 p.m.
ABOUT US
Description
The Quezon City Human Resource Management Department (HRMD) is responsible for efficiently managing the Quezon City Government (QCG) workforce. Its goal is to address the needs of employees and personnel, transforming them into dynamic and proactive contributors to the agency’s performance and effectiveness.
Mission
To provide ethical, effective, and responsible human resource programs and services that attract, retain, and develop competent, motivated, and professional employees who are committed to delivering excellent public service.
Vision
The Quezon City Human Resource Management Department is the leading, modern, and innovative organization in the delivery of excellent people management services among local government units in the Philippines.
Legal Bases
- Local Government Code Batas Pambansa 337 as amended by RA 7160, Book V of Executive Order 292
- In Ordinance No. Sp-2571, s 2017 enacted in compliance with the DBM-NCR Review dated March 14, 2016, the City Personnel Office has been restructured to its proper classification as a department and renamed as Human Resource Management
Service Pledge
- Administers the salary and benefits schemes for the entire QCG employees.
- Formulates, recommends and evaluates policies and practices regarding employee welfare: payrolls, benefits, leaves, loans, retirement health safety, insurance, transportation, etc.
- Manages and administers the QCG’s organizational structure (assignments, details, transfers and other personnel interventions). Coordinates with line departments in the preparation and approval of their manpower requirements, job designs and competencies.
- Adopts a well-conceived recruitment plan, screening, selection and placement policies and procedures in coordination with other departments, offices and units.
- Assists other departments and places human resources on the movement of employees; promotion, renewal, transfer, resignation, etc., and the system of selection which ensures the appointment of the most qualified candidates with relevant education, training, experience, eligibility and character and their placement in positions in which they are best fitted.
- A strategic performance plan for the periodic evaluation of the efficiency of officers and employees.
- Conducts training and HR development interventions, aimed at improving and broadening the skills of functionaries, raising morale and preparing them for higher duties and responsibilities.
- A merit and promotion plan based principally on the merits of aspirants and thereby establish a career system where good people are brought into the service and in pursuance of their performance are moved up until reaching the highest ranking position.
- Ensures that QCGs HRM decisions and letter replies are based on pertinent civil service law and government regulations for maintaining the morals and discipline of employees at a high level.
Services
COMPENSATION AND BENEFITS DIVISION
PREPARATION OF REGULAR PAYROLL
Acts on the department’s request for regular payroll of permanent employees.
PREPARATION OF PAYROLL FOR BONUSES/BENEFITS
Acts on the mandated bonuses and possible incentives earned for all QCG employees.
PREPARATION OF SPECIAL PAYROLL FOR FIRST SALARY/SALARY DIFFERENTIAL
Manages the special payroll and salary differentials requested by QCG employees.
PREPARATION OF SPECIAL PAYROLL FOR LONGEVITY/LOYALTY BENEFITS
Process the Special Payroll intended for the Longevity/Loyalty request of QCG employees.
PREPARATION OF PAYROLL FOR RATA (REPRESENTATION AND TRANSPORTATION ALLOWANCES)
Process the payroll of employees eligible for RATA under R.A 6758.
PREPARATION OF INCOME TAX RETURN (ITR)FOR PERMANENT EMPLOYEES
Manage the required documentation, calculating taxable income, deductions, and credits on behalf of the employee.
PREPARATION OF PAYROLL/VOUCHERS FOR CONCERNED OFFICES
Monitors and processes the wages, deductions, and taxes, issuing payment vouchers, and ensuring compliance with payroll laws and regulations.
LOAN DEDUCTION AND DELETION (FOR PERMANENT EMPLOYEES ONLY)
Computation of loan amounts, coordinating with the payroll section to deduct the appropriate amount from the employee’s salary, and ensuring timely deletion of the loan once fully repaid.
PROCESSING OF APPLICATION FOR VACATION/SICK LEAVE
Manages the application process such as eligibility verification, coordinating with supervisors for approval of leave application, and updating leave balances.
PROCESSING OF APPLICATION FOR TRAVEL ABROAD, 50% MONETIZATION OF LEAVE CREDITS
Verifying eligibility, processing the application for approval, and facilitating the partial conversion of leave credits into monetary compensation.
PROCESSING OF APPLICATIONS FOR TERMINAL LEAVE
Verifying eligibility, calculating accrued leave days, coordinating with the HR department for approval, and assisting with the necessary paperwork for the employee’s departure.
PROCESSING OF APPLICATION FOR REHABILITATION LEAVE, MAGNA CARTA FOR WOMEN (RA 9710) AND MATERNITY LEAVE
Verifying eligibility, coordinating with relevant authorities for approval, and assisting with the necessary documentation for these specific types of leave.
PROCESSING OF APPLICATION FOR RETIREMENT
Calculating retirement benefits, coordinating with the HR department and retirement fund administrators, and assisting with the necessary paperwork for a smooth transition into retirement.
GSIS LOAN APPLICATION VIA ELECTRONIC ONLINE
Guiding applicants through the loan application process, submitting necessary documentation electronically, and ensuring a seamless and efficient application process.
ENDORSEMENT FOR LANDBANK ATM
Assisting employees in completing the necessary paperwork, coordinating with the bank for account setup, and ensuring a smooth and timely endorsement process
RECRUITMENT AND CAREER MANAGEMENT DIVISION
HIRING AND RENEWAL OF CONSULTANCY/COS/JOB ORDER CONTRACTS UNDER EXECUTIVE BRANCH, LEGISLATIVE BRANCH, AND DIVISION OF CITY SCHOOLS (SEF FUNDED)
Thoroughly reviewing qualifications and performance, along with regular renewals. Ensures that the government can effectively meet city needs.
PERSONNEL ACTION DIVISION
HIRING AND PROMOTION OF PLANTILLA PERSONNEL
Manages the hiring and promotion process for Plantilla personnel including advertising job vacancies, screening applicants, conducting interviews, and making recommendations for promotions based on qualifications and performance.
ISSUANCE OF AUTHORITY TO TRANSFER
Facilitates the issuance of the Authority to Transfer for employees seeking to transfer to a different department/agency through verification of eligibility, processing the necessary paperwork, and obtaining approval from relevant authorities for the transfer.
CHANGE OF NAME AND MARITAL STATUS
Streamlines the process of updating personal information due to marriage, divorce or other circumstances, ensuring accuracy and compliance with legal requirements.
ISSUANCE OF ORDER OF SEPARATION
Processing the necessary paperwork and documentation to acknowledge and formalize the employee’s decision to resign from their position.
ISSUANCE OF SERVICE RECORD/CERTIFICATE OF EMPLOYMENT
Facilitates the issuance of Service Records or Certificates of Employment for individuals requiring official documentation of their work history and employment status.
HUMAN RESOURCE DEVELOPMENT AND ADMINISTRATIVE SUPPORT SERVICES DIVISION
ISSUANCE OF AUTHORITY TO ATTEND SEMINAR/TRAINING ON OFFICIAL BUSINESS/OFFICIAL TIME
Streamlines the process of acquiring approval for professional development activities, ensuring compliance with organizational policies and maximizing opportunities for skill enhancement.
ISSUANCE OF OFFICIAL TRAVEL AUTHORITY
Processes in obtaining the necessary official travel authority for business trips.
ISSUANCE OF AUTHORITY TO CONDUCT TRAINING
Facilitates the processes of authority to conduct training for individuals seeking to lead training sessions or workshops within an organization.
ONLINE APPLICATION FOR QUEZON CITY INTERNSHIP PROGRAM
Streamlined application process enables students to submit their information and qualifications for consideration for various internship opportunities available in Quezon City.
ISSUANCE OF ID
Issuance of an identification card is an essential part of maintaining security and facilitating access control within the Quezon City – Local Government Unit.
RATIONALIZATION PROCEDURE
Transforming the Executive Branch into a more effective and efficient government that aims to focus government efforts on its vital functions and channel government resources to these core public services, and improve the efficiency of government services, within affordable levels, and in the most accountable manner.
JOB APPLICATION
Processes the individuals interested to submit their qualifications and experience to the Quezon City government in hopes of securing employment.
AWARDS AND RECOGNITION
PROUD TO BE QCG AWARDS
Recognizing employees for their outstanding achievements fosters a culture of appreciation and motivation, offering rewards like public acknowledgment, performance incentives, and ceremonies to celebrate top performers and encourage peer recognition.
Programs
QUEZON CITY INTERNSHIP PROGRAM
As the Quezon City Government (QCG) envisions itself to be a model of good governance and responsible leadership, there is a need to establish an internship program to create opportunities for incoming apprentices in its manpower.
The Quezon City Internship Program (QCIP) aims to align with the QCG Vision and Mission, and the 14-Point Agenda of Hon. Mayor Joy Belmonte by providing opportunities that will further professionalize and strengthen the Quezon City workforce. Moreover, it is crucial to develop learning interventions that would equip the workforce to respond competently to the dynamic changes and challenges in public service and to provide opportunities for personal and career growth and development.
QUEZON CITY LEARNING AND DEVELOPMENT PROGRAM
A Learning and Development (L&D) program is a structured initiative designed to enhance the skills, knowledge, and capabilities of individuals within an organization. It aims to improve employee performance, drive organizational growth, and support professional and personal development. L&D programs can take various forms and may include a combination of training, workshops, courses, mentoring, coaching, e-learning, and other development activities.
The QCG-HRMD aims to have an effective L&D program that is adaptable and responsive to changes in the organization and the external environment. To promote a culture of continuous learning and improvement, contributing to the long-term success of both individuals and the organization as a whole.
“PROUD TO BE QCG” AWARD PROGRAM
The Quezon City Government (QCG) as a local government agency acknowledges the significance of establishing and executing initiatives to acknowledge and appreciate exceptional conduct and performance exhibited by its personnel. Some key advantages of recognition and reward systems in the workplace include enhanced productivity and engagement, reduced staff turnover, heightened job satisfaction, improved team dynamics, and decreased stress and absenteeism among employees.In line with its dedication to exemplifying good governance, enhancing professionalism within its workforce, and addressing public needs and interests, the “Proud to be QCG” Awards have been instituted to recognize the substantial contributions, exemplary practices, positive behaviors, and strong work ethic demonstrated by personnel across various Departments, Offices, and Units (DOUs).
QCG MENTAL HEALTH UNLI CALL AND UNLI CHAT
In line with the 14th Point Agenda of the current administration, specifically the goal of “Providing Better Healthcare” to the citizens of Quezon City, the Quezon City Government has introduced a program relevant for Mental Health in the Workplace powered by a third party “Mindscapes.” This partnership aims to secure essential mental health services for its officials and employees. This is a comprehensive initiative providing accessible, confidential, and compassionate support for those facing emotional or mental health challenges. Offers chat-based and helpline services with trained responders, providing a safe space for individuals to seek guidance and support for their well-being. Services include Literacy tools for Psychoeducation, Mental Health Screening tools, 24/7 Chat support and 24/7 MS Helpline.
Guides
PROCESS IN REQUESTING SERVICE RECORD/CERTIFICATE OF EMPLOYMENT
REQUIREMENTS
- Service Record Form
STEPS
- Fill up the request form.
- Clerk receives filled up form
- Records personnel retrieve 201 and 120 files and hand them over to the assigned officer
- Preparation of service records
- Preparation of certification/Certificate of Employment
- Check and sign by the HRMD head
- Present claiming stub (from the form)
PROCESS IN REQUESTING INCOME TAX RETURN (ITR) FOR PERMANENT EMPLOYEES
REQUIREMENTS
- Payroll Request Form
STEPS
- Fill up the request form.
- Clerk receives filled up form
- Payroll Staff checks and prepares Income Tax Returns (ITR)
- Verifies/Validates documents by Compensation and Benefits Division Chief
- Approved and signed by the HRMD head
- Ready for release and claiming
PROCESS IN LOAN DEDUCTION AND DELETION (FOR PERMANENT EMPLOYEES ONLY)
REQUIREMENTS
- Payroll Request Form
STEPS
- Fill up the request form.
- Clerk receives filled up form
- Payroll Staff checks and prepares report for employee’s loan deduction/deletion
- Verifies and recommends approval of loan deduction/deletion by Compensation and Benefits Division Chief
- Approves/Disapproves loan deduction/deletion sign by the HRMD head
- Update the employee’s with his/her loan deduction/deletion
PROCESS IN QUEZON CITY INTERNSHIP PROGRAM
Department Directory
Atty. Noel R. Del Prado
City Government Department Head III
8988-4242 local 8509
hrmd@quezoncity.gov.ph
Mr. Angelito S. Obillo, Jr.
City Government Assistant Department Head III
8988-4242 local 8509
| DIVISIONS | OFFICER NAME | OFFICE ADDRESS | CONTACT INFORMATION |
|---|---|---|---|
| Human Resource Development and Administrative Support Division | Ms. Mildred P. Sidocon Chief Administrative Officer (Human Resource Management Officer V) | 10th Floor Main Building, Quezon City Hall | 8988-4242 Local 8504 |
| Personnel Actions Division | Ms. Elroniza U. Garcia Chief Administrative Officer (Human Resource Management Officer V) | 10th Floor Main Building, Quezon City Hall | 8988-4242 Local 8500 |
| Compensation and Benefits Division | Ms. Ma. Salome B. Alaba Chief Administrative Officer (Human Resource Management Officer V) | 10th Floor Main Building, Quezon City Hall | 8988-4242 Local 8508 |
| Recruitment and Career Management Division | Mr. Ian Paul T. Cabbab Supervising Administrative Officer (Human Resource Management Officer IV) | 10th Floor Main Building, Quezon City Hall | 8988-4242 Local 8502 |
| Human Resource Planning and Organizational Development Division | Ms. Rosalie V. Francisco Chief Administrative Officer (Human Resource Management Officer V) | 10th Floor Main Building, Quezon City Hall | 8988-4242 local 8502 LD.HRMD@quezoncity.gov.ph |
| Strategic Human Resource Unit | Dr. Milflores Victoria Tantoco-De Leon Action Officer | 10th Floor Main Building, Quezon City Hall | 8988-4242 local 8502 LD.HRMD@quezoncity.gov.ph |
Spotlight
QCG-HRMD MOST NUMBER OF INTERNS DEPLOYED
National University Fairview recognized the QCG-HRMD as one of the employers with a significant number of NU student interns strategically placed in various departments of the Quezon City Government. This award reveals how proactive the QCIP of QCG is which provided the interns with opportunities to develop and enhance skills that align directly with their goals and future careers.
SERIES OF MENTAL HEALTH TRAINING WORKSHOPS
The Human Resource Management Department, through the Learning and Development Program, organized a series of Mental Health Training sessions specifically designed for the Quezon City Government Workforce in honor of National Mental Health Month, observed annually in October.
ONBOARDING AND ORIENTATION OF THE NEWLY HIRED PERSONNEL AND ORIGINAL PLANTILLA EMPLOYEES
The Human Resource Management department organized its routine onboarding and orientation session for newly hired personnel and recently promoted employees. The session covered the organization’s policies, Vision, Mission, Core Values, the current administration’s 14-point Agenda, Administrative rulings, Incentives and Benefits, a brief overview of Gender and Development (CODI), as well as enhancing workplace quality with the 5S principles. This initiative aims to facilitate a seamless integration into the organization and build confidence in their respective roles.
QUEZON CITY LEARNING AND DEVELOPMENT PROGRAM
A Learning and Development (L&D) program is a structured initiative aimed at improving the skills, knowledge, and capabilities of individuals within an organization. It is designed to enhance employee performance, drive organizational growth, and promote both professional and personal development. L&D programs come in various forms and may consist of a mix of training, workshops, courses, mentoring, coaching, e-learning, and other developmental activities.
Downloadable Forms
Resources
QCHRMD CITIZEN'S CHARTER 2025
QCHRMD CITIZEN'S CHARTER 2023
QCHRMD CITIZEN'S CHARTER 2022
QCHRMD CITIZEN'S CHARTER 2020
