Persons with Disability Affairs Office

  • PDAO
  • Ground Floor Community Center, Quezon City Hall Compound, Diliman, Quezon City
  • 8988-4242 local 8123 / 8734-0045 / 8359-2739
  • [email protected]

Office Hours
Monday to Friday            
8:00 AM – 5:00 PM



The Persons with Disability Affairs Office (PDAO), under the direct supervision of the  Office of the City Mayor, formulates policies and programs for the welfare of Persons with Disabilities (PWDs) and ensures the registration of PWDs in the Philippine Registry of Persons with Disabilities.  


To implement sustainable programs and services centered on the overall needs of PWDs   residing in Quezon City in line with the principles of inclusive growth and good governance.


A reliable organization that deepens the understanding of disability and uplifts the quality  of life within an inclusive society with empowered persons with disabilities, valued as contributing partners, living freely and independently.

Legal Bases

  • Republic Act No. 7277 – Magna Carta For Persons With Disability; 
  • Republic Act No. 10070 – Persons With Disability Affairs Office Act; 
  • City Ordinance No. 2085, S.2011, An Ordinance Organizing And Establishing The Quezon City Persons With Disability Affairs Office (QC-PDAO) In Accordance With Section 40(B)(1) Of Republic Act No. 7277, Otherwise Known As The Magna Carta For Persons With Disability, As Amended By Republic Act No. 10070 And Republic Act No. 9442. 
  • Republic Act No. 9442 – Amending RA 7277 “Other Privileges And Incentives”; 
  • Republic Act No. 10754 – An Act expanding The Benefits And Privileges Of PWD; 
  • Republic Act No. 10366, 2012 – For COMELEC To Establish Accessible Polling Places Exclusively for PWD And Senior Citizens; 
  • Republic Act No. 10524, 2012 – An Act Expanding The Positions Reserved For PWD; 
  • City Ordinance No. 2557, s-2016 – For City Government To Set Aside At Least 1% Of Its General Fund For Programs, Projects And Activities Of PWDs; 
  • Resolution No. 5906 s-2014 – Urging Barangays To Designate PWD Focal Person As Coordinator With PDAO;
  • City Ordinance No. SP-2940, s-2020 “An Ordinance Providing Incentive To Business Entities Employing Senior Citizens And/Or Persons With Disabilities (PWDs); 
  • Memorandum Circular No. 16, Series of 2020 – Guidelines For Persons with Disability (PWD) IDs 

Service Pledge:

We believe and support the inclusive and good governance agenda of the Quezon City Government that paves the way for a society that leaves no one in its pursuit for dynamic, progressive, and resilient citizens and families.


Registration and Issuance of PWD ID

The PWD Registration and Issuance of PWD ID are intended for persons with disabilities who are certified residents of Quezon City, pursuant to Republic Act No. 9442 as amendment to Republic Act 7277, otherwise known as the Magna Carta for Persons with Disability.

Registration is available online through QC E-Services ( QCID e-application.  Walk-in registrants are accommodated at all District offices and Main office kiosks.

More Details

Facilitation Services
PDAO has a pool of resource persons that can be provided for the facilitation requirement of the Capability Development Programs of barangays and PWD organizations. Barangays and PWD organizations may request for their  required  resource persons (speakers/facilitators) for Training and seminars.

More Details

Issuance of Booklets for Medicine, DTI (Grocery), and Free Movies
The OSCA issued a discount booklet for the purchase of medicine, basic necessities, or prime commodities and for availing of free movies in theaters.

More Details

Request for Data-Related PWDs
MIS officers share available data regarding PWDs upon request of the different offices/departments. In compliance with the Data Privacy Act, all barangays and other agencies requesting for available data will be required to submit a request letter with details of persons securing the information and for what purposes the data will be used.

More Details


Partnership Building and Linkages

  1. Promotion of the wellbeing of PWDs in terms of livelihood and employment, health, education, arts and civic-political rights.
  2. Implementation of partnership projects and engagement with local stakeholders, tapping their programs/services and promotion of disability-inclusive use of local resources.

 Early Disability Detection, Rehabilitation and Prevention

  1. Free Medical Assessment for Children with Disability (Below 18 years old).
  2. Hearing Test for below 5 year-old children in partnership with accredited specialists and medical institutions.
  3. Referral of other necessary services such as specialist services, educational, and medical intervention to related local departments/offices and/or national  agencies.

Provision of Assistive Devices

  1. Assessment of disability for appropriate device
  2. Provision of free assistive device
  3. Aftercare and Monitoring

Capacity Development

  1. Capacitating Service Providers
  • Training/Seminar on Sign Language for front liners and focals for PWD client in local government departments/offices, including barangay-based PWD focal persons
  • Seminar/orientation on how to assist PWD clients such as Blind, Deaf, Orthopedic impaired, and other persons with special needs. 
  1. Conduct of training and seminars to all barangay personnel and other stakeholders to improve service delivery to the PWD clients.

Referral System

  1. Indigent PWD are referred to the three Quezon City hospitals for Medical check up, assessment, and or medical certification requirements for PWD registration.
  2. Referral of PWD for employment and/or livelihood assistance.

Community-Based Rehabilitation

  1. Organizing and empowering of Barangay-based PWD associations and/or their parents, self-help groups, and PWD individual and groups enterprises.
  2. Coordination with Barangay-based public and private facilities/utilities encouraging and organizing barangays to build and conduct a comprehensive program of Community Based Rehabilitation not just for the service of the PWD sector but eventually for all stakeholders and constituents of the Barangay.

Disability Awareness

  1. Advocacy information dissemination of Laws, rights and privileges for PWDs.
  2. Promotion of Disability-inclusive and accessible environment/facilities/services.
  3. Promotion of improvement of total wellbeing of PWDs.



QCID is the Unified ID of all Quezon City residents including Persons With Disability. PWDS may register online at QC [email protected]

All registered PWDs are submitted to the Department of Health (DOH) Philippine Registry of Person with Disability Portal (PRPWDP) to be submitted to PhilHealth for the free coverage of Persons with Disability. 

PWD QCID is valid nationwide.


  1.  Proof of Disability

For Apparent Disability (Physically Impaired) – Whole body photo that shows disability

For Non-Apparent Disability (Disabilities caused by Chronic Illnesses, such as Cancer or Impairments that are not physically manifested):  Medical Certificate or Medical records (Abstract/Diagnosis/Assessment/Test Result) from qualified doctor (e.g, Ophthalmologist for visual disability, Audiometrist hearing test results, Neurologist for any mental disability)

Note: Indigent registrants that cannot afford to have a check up or acquire Medical Certificate may request for referral for Medical Assessment or request for House visit at the Person with Disability Affairs Office Personnel to attest Disability.

  1. Proof of Residence (valid ID or original Barangay Certificate of Indigency)
  2. Picture for ID (2×2 photo with white background and frontal shot).
  3. Signature  

REQUIREMENTS FOR RENEWAL: (Apparent or Non-apparent disability)

  1. For Apparent disability:

– New picture for ID

– Old ID

  1.  For Non-Apparent: 

updated Medical Certificate or Record (Abstract/Test results/Assessment/Diagnosis)

New picture for ID


  1. Register at QC E-Services (QC E-Services (  using personal email (1 email per registrants)
  2. Confirm and validate E-Services account.
  3. Go back to QC E-Services and log in using the registered email account and choose QCitizen ID eApplication icon.
  4. Complete and confirm details of personal information and make sure to tick “Yes” for the PWD Sector.
  5. Upload all requirements. Upon submission, the virtual ID will show. If the information is correct, agree and submit.  
  6. After the process, an email will be received confirming the application. 
  7. Monitor ID application status in the E-Services account. 
  8. For registrants lacking requirements, email will be received with instructions. Return to your E-Services account, edit registration and upload the lacking requirements.  
  9. Approved application status will show “Card Printed. The QCID can be picked up at the Persons with Disability Affairs Office. 
  10. Contact person of ID holder will be notified of the availability of ID.


  1. Bring copies of requirements to Persons with Disability Affairs Office for evaluation.
  2. Qualified PWDs will be encoded, approved, verified, and given a printed ID. 
  3. Registrants with lacking requirements will be assisted and advised.
  4. All non-qualified applicants will be advised promptly.


  1. Please ensure that Proof of Non-Apparent Disability (Medical Certificate or Records (abstract/assessment/diagnosis or test result) indicates the Name of the Doctor, Professional Regulation Commission (PRC) license number, specialization, and contact number.  These documents are necessary to ensure that you will be registered in the Philippine Registry of Persons with Disability Portal of the Department of Health which is required for PhilHealth coverage.


These are the qualifications for Indigent Persons with Disability:

●   Bedridden

●   With severe health condition

●   Solo Parent with disability

●   PWDs who are Terminated / jobless with 2 or more dependents

●   PWDs who are living alone

●   PWDs with dependent parent Senior Citizen 


1.   Financial assistance

2.   Rice/canned goods

3.   Vitamins/ medicines

4.   Therapy services


1.   Person with Disability QCitizen ID

2.   Barangay Certificate of Indigency

3.   1 2×2 photo

4.   Medical certificate for those who are bedridden or have severe health conditions


  1. Submit complete requirements to the Persons with Disability Affairs Office (PDAO) for evaluation and categorization.
  2. Evaluated and categorized beneficiaries will be scheduled for an interview for Social Case study.
  3. Place of interview will depend on the beneficiary condition (PDAO Office/House visit)
  4. Approval of application will be based on the result of Social Case Study. 
  5. Approved applicants will be received a call/message and advised of their benefits and process of claims.

Department Directory

Mr. Renato R. Cada
Officer in Charge, PDAO
7988-4242 loc. 8123 / 8734-0045
[email protected]


Divisions Officer NameOffice AddressContact Information
Monitoring and Data Management UnitMr. Renato B. Cada
Ground Floor, Community Center, Quezon City Hall Compound, Diliman, Quezon City8734-0045
[email protected]
Learning and Capacity Development UnitMr. Anthony J. Quinagon
Project Development Officer II

Ground Floor, Community Center, Quezon City Hall Compound, Diliman, Quezon City8734-0045
[email protected]
Operations UnitMs. Almira T. Enguerra
Project Development Officer I

Ground Floor, Community Center, Quezon City Hall Compound, Diliman, Quezon City8359-2739
[email protected]



  #176 E. Beltran St. Brgy. Katipunan

( District I) 

Archival Center, #65 Scout. Reyes St. Brgy. Paligsahan

( District IV)

Novaliches District Center, Jordan Plains Subd.  Quezon Novaliches Proper   

( District V)         

Commonwealth Brgy. Hall, Commonwealth Ave.

(District II)

 #25 Calderon St. Brgy. Marilag, Proj. 4    

( District III)

66, Sanville Covered Court, Cenacle Rd.  Sanville Subdivision, Culiat City Brgy.

( District VI)



PDAO Citizen's Charter 2022

Last updated on May 5th, 2022