CONTACT INFORMATION


Quezon City Tourism Department

  • QCTD
  • 8th Floor Civic Center Building A, Quezon City Hall, Elliptical Road, Diliman, Quezon City
  • 8988-4242 local 8841 to 8846
  • QCTD@quezoncity.gov.ph
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About the Department


MANDATE (LEGAL BASES)

The QC Tourism Department is the primary planning, programming, coordinating, implementing and regulatory local government department in the development and promotion of the tourism industry in accordance with R.A. No. 9593 within the territorial jurisdiction of Quezon City, in coordination with the national government specially the DOT and the private sector.

Organized under the following Local city ordinances:
QC Ordinance No. SP189, Series 1994
QC Ordinance No. SP2197, Series 2013
QC Ordinance No. SP2218, Series 2013
QC Ordinance No. SP7164, Series 1967

Vision

A vibrant and sustainable tourism industry for leisure, events, conference and business tourism with globally competitive products and services.

Mission

To promote Quezon City as a world-class tourism destination.

Department Directory


OFFICERS

Name of OfficerDesignation
1. Ms. Ma. Teresa A. TironaOfficer-in-Charge, QCTD
2. Ms. Maria Victoria G. AutoChief, Tourism Operations Officer
3. Ms. Ma. Teresa F. AlanoSupervising Tourism Operations Officer
4. Mr. Verzileus O. BalasabasSupervising Tourism Operations Officer / Acting Administrative Officer
5. Ms. Sarah Easter T. TenorioSupervising Tourism Operations Officer
6. Ms. Marivic M. TolentinoSupervising Tourism Operations Officer
7. Ms. Ma. Jetricia M. ImperialSenior Tourism Operations Officer
8. Ms. Felisa DC. MadridSenior Tourism Operations Officer
9. Ms. Jackielou PinedaSenior Tourism Operations Officer

Tourism Services Division
8988-4242 local 8844
TourismAccreditation@quezoncity.gov.ph
services.qctd@quezoncity.gov.ph

Administrative Support and Services Division
8988-4242 local 8843
Admin.qctd@quezoncity.gov.ph

Tourism Coordination Division
8988-4242 local 8845
coordination.qctd@quezoncity.gov.ph

Tourism Planning Division
8988-4242 local 8846
planning.qctd@quezoncity.gov.ph

Tourism Promotions Division
8988-4242 local 8841
promotion.qctd@quezoncity.gov.ph

SERVICES


  1. Issuance of Tourism Certificate of Registration/ Endorsement for Accreditation to Department of Tourism (DOT) and Tour Guide’s ID.
  2. Implementation of Programs, Activities and Projects related to tourism, history, culture and arts.

PROGRAMS AND PROJECTS


  • Tourism programs, events and activities
  • Historical programs, events and activities
  • Culture and arts programs, events and activities

List of Activities/Holidays

January 6Tandang Sora Birth Anniversary
JanuaryGalak Nino Festival (Sto. Nino Feast)
January-FebruaryPedrista Festival (San Pedro Bautista)
January-FebruaryChinese New Year
FebruaryOur Lady of Lourdes Feast Day
February 25EDSA People Power Anniversary
FebruaryNational Arts Month
March 22Gen. Emilio Aguinaldo Birth Anniversary
March-AprilLenten Activities
AprilFilipino Food Month
MayHeritage Month
May 3rd SundayLechon Festival
May 28National Flag Day
June 12Independence Day
June 19Dr. Jose Rizal Birth Anniversary
August 1Manuel L. Quezon Death Anniversary
August 19Manuel L. Quezon Birth Anniversary
August 23Cry of Pugad Lawin Anniversary
Aug. 27 SundayApolonio Samson Commemoration
Sept. 3rd SundayAlay-Lakad
September 27Tinapay Festival (St. Vincent de Paul)
October 12QC Founding Anniversary
October 1-12Our Lady of La Naval Visit to QC Hall
November 27Dr. Fe Del Mundo Birth Aniversary
November 30Gat Andres Bonifacio Day
December 2nd SatMaginhawa Food and Art Festival
December 19Battle of San Mateo Anniversary/General Geronimo
December 30Dr. Jose Rizal Death Anniversary
December 31New Year Countdown
Year-roundQCSB Concert
Year-roundOnline Music Lesson
Year-roundExhibit/Trade Fair
Year-roundFlag-raising Program
Year-roundFirst Friday Masses and Special Masses

Guides


ISSUANCE OF TOURISM CERTIFICATE OF REGISTRATION/ ENDORSEMENT FOR ACCREDITATION TO DEPARTMENT OF TOURISM (DOT) and TOUR GUIDE’S ID.

The Tourism Certificate of Registration/Endorsement for Accreditation or Tour Guide’s ID is issued to tourism establishments and/or tour guides that submitted the minimum requirements and paid the corresponding registration/identification card fee.  The certification contains basic information about the tourism establishment and/or about the tour guide and certifies that the establishment and/or the guide is registered with QC Tourism Department.      

Office/Department:Q.C. Tourism Department
Classification:Complex
Type of Transaction:G2B – Government to Business Entity
Who May Avail:QC Tourism Establishments’          Owners/Operators Tour Guides
CHECKLIST OF REQUIREMENTS  WHERE TO SECURE
For New Applicant-Tourism Establishments
(As submitted to BPLD)
Unified Business Permit Application Form (1 photocopy, present original copy/ecopy )          Business Permits and Licensing Dept., QC Hall
Department of Trade and Industry/ Securities and Exchange Commission Registration        (1 photocopy, present original copy/ecopy)          Department of Trade and Industry / Securities and Exchange Commission  
Barangay Clearance (1 photocopy, present original copy/ecopy)          Barangay Hall where the business address is located   
Tax Bill and Official Receipt for the Current Year that includes Tourism Registration Fee  (1 photocopy, present original copy /ecopy)          QC Treasurer’s Department Assessment Windows and Cashier
Additional Requirement for Travel Agency Only
Surety Bond (1 Original Copy)
(Insurance Coverage: P500,000.00)
   Bonding Agencies/Companies
CHECKLIST OF REQUIREMENTS  WHERE TO SECURE
B. For New Applicant – Tour Guide
Registration Application Form (1 Original Copy/ecopy)Tourism Desk, QC Tourism Department QC Hall/ or Download Application Form at https://bit.ly/2YybHT5
NBI or Police Clearance (1 photocopy, present original copy/ecopy)  NBI Office or QC Police Department, NGA Bldg., QC Hall
Certificate of Tour Guiding Seminar or Accreditation from Dept. of Tourism (1 photocopy, present original/ecopy)  Department of Tourism (DOT),   Makati City
Official Receipt for the Current Year that includes Tourism Registration Fee (1 photocopy, present original /ecopy)  QC Treasurer’s Department Cashier
C. For Renewal of Certificate of Registration – Tourism Establishments
(As submitted to BPLD)
Unified Business Permit Application Form (1 photocopy, present original copy/ecopy )          Business Permits and Licensing Dept., QC Hall
Current/Previous Business Permit                             (1 photocopy, present original copy/ecopy)  Business Permits and Licensing Dept., QC Hall
Tax Bill and Official Receipt for the Current Year that includes Tourism Registration Fee  (1 photocopy, present original copy/ecopy)          QC Treasurer’s Department Assessment Windows and Cashier  
Additional Requirement for Travel Agency Only
Surety Bond (1 Original Copy)
(Insurance Coverage: P500,000.00)
    Bonding Agencies/Companies
D. For Renewal of Certificate of Registration/I.D. – Tour Guide
Registration Application Form (1 Original Copy/ecopy)Tourism Desk, QC Tourism Department Or Download Application Form at https://bit.ly/2YybHT5
 NBI or Police Clearance (1 photocopy, present original /ecopy) NBI Office or QC Police Department, NGA Bldg., QC Hall
Official Receipt for the Current Year that includes Tourism Registration Fee (1 photocopy, present original/ecopy) QC Treasurer’s Department Cashier
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
For Tourism Establishments
1. Log on to https://qceservices.quezoncity.gov.ph/bpld/ and submit the accomplished Unified Business Permit Application Form online together with the necessary supporting documents, depending on your application type.The BPLD forwards the same to the ancillary departments and evaluate completeness of requirements.    None            10 minutes    Tourism Receptionist/ Tourism Assistant (Tourism Services Division)  
For Tour Guide
1.Visit: https://bit.ly/36Zvm1Z or Scan QR Code For Application Form Or Download Application Form at https://bit.ly/2YybHT5 or Scan QR Code. Fill-out the application form and submit ecopy of all requirements to TourismAccreditation@quezoncity.gov.ph  Evaluate completeness of requirements.  None10 minutesTourism Receptionist/ Tourism Assistant (Tourism Services Division)  
2.1. Wait for email reply.Acknowledge receipt of complete documents/ application or ask for lacking document through emailnone 10 minutesTourism Receptionist/ Tourism Assistant (Tourism Services Division)  
2.2. Submit the complete requirements and wait for email replyAcknowledge receipt of complete documents/ application     
3. Wait for email on details of release of Certificate of Registration/ Endorsement to DOT/ Tour Guide’s I.D.Process the application for Tourism Certificate of Registration/ Endorsement to DOT/ Tour Guide’s I.D (may need inspection of establishment and/or verification of submitted records)None 4 days  and 7 hoursTourism Assistant, Tourism Officer and Division Head (Tourism Services Division)  
 Approve/sign the requested Certificate of Registration/ Endorsement for DOT Accreditation /Tour Guide’s ID  None1 dayCity Mayor, Department Head and Division Head (Tourism Services Division)
 Email/message the client that Tourism Certificate of Registration/ Endorsement/ Tour Guide’s I.D. is ready for pick-up or delivery.None30 minutesTourism Receptionist, Tourism Assistant, (Tourism Services Division)  
4. Inform QCTD if Tourism Certificate of Registration/ Endorsement/ Tour Guide’s I.D will be picked-up or delivered. (Courier of Choice with cost charged to the receiver/ applicant)  Wait for the client to pick-up or process the delivery of Tourism Certificate of Registration/ Endorsement/ Tour Guide’s I.D.None1 dayTourism Receptionist/ Tourism Assistant (Tourism Services Division)
5. Wait/claim Tourism   Certificate of Registration/  Endorsement/ Tour Guide’s ID    Release Tourism Certificate of Registration/ Endorsement/ Tour Guide’s I.D. through delivery or pick-upNone10 minutesTourism Receptionist/ Tourism Assistant (Tourism Services Division)
 TOTALNone7 days 

Note

  • Processing time starts upon acceptance of application with complete requirements.
  • Senior citizens, pregnant women, persons with disabilities and liaison officers with multiple transactions (10 branches/companies and above) maybe entertain as “walk-in applicants”

IMPLEMENTATION OF EVENTS / ACTIVITIES / PROJECTS

Office/Department:Q.C. Tourism Department
Classification:Complex
Type of Transaction:G2C – Government to Citizen G2B – Government to Business Entity G2G –  Government to Government
Who May Avail:Government Agencies/Organizations Non-Government Organization/Associations Civic Organizations All
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Communication/Letter from concerned Party (1 original copy) (Request letter/Transmittal/ Endorsement/Referral)Written by concerned party/ requesting party
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCES-SING TIMEPERSON RESPONSIBLE
1. Forward the communication/ letter/ endorsement/ referral/ request/ transmittal to Receiving Desk  Welcome the client and receives/ evaluates communication/ endorsement/ referral/request/ transmittalNone1 minuteReceiving Clerk Administrative Support Group
2. Leave the Office/  Wait for the action on the requestForward the endorsement/ referral/ request to the Head of Office/Action OfficerNone1 minuteReceiving Clerk Administrative Support Group
3. None  Refer the matter to the concerned division head/s  None1 dayHead of Office/ Action Officer
4. Attend to the queries or coordination meetings.Process the request/ referral etc. (which may include communicating with the requesting party)     Give evaluation/ recommendation to the Head of OfficeNone4 days    Concerned Division Heads
5. NoneHead of Office/Action Officer act on the recommendation and inform the concerned division head  None2 daysHead of Office/Action Officer
6. Wait for coordination/ feedback  Inform the requesting party of the action taken  None Concerned Division Head
7. Participate in  Preparation of Event/ Activity/ ProjectsStart preparation of event/ activity Coordinate with concerned agencies/offices/ individuals Holds Meetings Conducts Dry-Runs/ Rehearsals, etc.  None60 days  Concerned Division Head
8. Participates / implements  eventImplementation / Execution of Event/Activity/Project  None2 days  Concerned Division Head
9.NonePost-event activityNone1 dayConcerned Division Head
                                               TOTALNone70 days  

Resources


QCTD SERVICES 2020
QCTD CITIZEN'S CHARTER 2021