Trade and Industry Secretary Ramon Lopez, who is also chair of the Anti-Red Tape Advisory Council, witnessed the signing.
For the public needing these services, these commitments bring much greater convenience since it lessens the need to go from one agency to another. It also significantly streamlines the service processing units to the periods mandated by the Ease of Doing Business Law signed by President Rodrigo Duterte in May 2018.
The drafting of the MOUs was the product of a series of coordinative technical and legal discussions among the Building Official, the City Engineering Department, the City Legal Department and the City Administrator’s Office; the Competitiveness Bureau of the Department of Trade and Industry; as well as representatives of Meralco, Maynilad and Manila Water.
These commitments move Quezon City many steps further in its reforms to further ease the processes of doing business in this city. It is meant to be a pilot for other LGUs to follow as well, so that the entire country can benefit from the streamlined measures.
They complement earlier reforms instituted by the City Government. From 2017 to 2018, Mayor Bautista issued executive orders and forged an MOU with the Bureau of Fire Protection Quezon City to operationalize one stop shops for new business registration and for construction and occupancy permits for simple structures. The pioneering one-stop shop for construction permits shows that it is possible to evaluate applications for single family dwellings, three-storey buildings, and warehouses to just a maximum period of five working days and going through all the processes of obtaining locational clearance, fire safety inspection certificates, and building or occupancy permits in just one location.
The Quezon City Business One Stop Shop is located at the ground floor of Civic Center A building while the Construction Permits One Stop Shop is at the ground floor of the new Building Regulatory Offices, at the Quezon City Hall compound.
Mayor Bautista also signed a Memorandum of Understanding with the Land Registration Authority (LRA), enabling the agency to establish a service kiosk at the Quezon City Hall Taxpayers’ Lounge to receive and process requests for the issuance of LRA-approved certified true copies of certificates of title (TCTs).
The LRA service kiosk will provide convenience to the public who need TCTs for property transactions. It will also provide them easy access to the City Assessors’ Office, for the tax declaration certificate, and the City Treasurer, for the real property tax clearance, to be able to complete their transactions.
Also being prepared is the co-location of the services of the City Assessor and the City Treasurer near the kiosk, to be able to provide one-location, convenient services to those who need to register their properties or apply for transfer of property titles.
This initiative is expected to significantly improve the processes of ease of doing business in the city, since “registering property” is one of the key indicators being evaluated by the World Bank in its annual, global doing business survey.
All these reforms significantly streamline the service processing to the periods mandated by the Ease of Doing Business Law signed by President Rodrigo Duterte in May 2018. This law directs the cutting of red tape in government service delivery systems, and provides maximum periods for the processing of simple and highly technical transactions.
In addition to this, the QC Government also tied up with Globe Telecom for the launching of GoWiFi, a public WiFi hotspot service of the company. This service is free and open to all network users and will be installed in areas more frequented by people within the QC Hall compound such as the lobby, the Civil Registry building, the City Treasurer's payment lounge and the Hall of Justice.
Globe GoWiFi hopes to provide easy to use and cost-effective internet connectivity to as many people as possible, in support of the city's ease of doing business reforms.
Meanwhile, the City Government has also signed a partnership agreement with Robinsons Mall Novaliches for the establishment of a new tax payment window, the Quezon City Business Center at the mall.