Quezon City residents can now bring to the city government’s attention establishments that disregard coronavirus disease 2019 (COVID-19) minimum health standards.

Mayor Joy Belmonte announced on Wednesday that the city government’s official website is now ready to accept complaints regarding erring businesses that violate health protocols for appropriate action.

“We have put up a link on our official website where residents can confidentially report specific violations of a particular establishment so we can act on it immediately,” said Belmonte.

She said residents can visit the city’s official website (quezoncity.gov.ph) and click on the People’s Corner section, where they can report details of business and infraction after a short registration process.

As alternative, residents can also visit the city’s E-services website (https://qceservices.quezoncity.gov.ph) where they can log-in (for existing users) or register (for new users) and report details of the business and its violation.

“Kailangan natin ang tulong ng mamamayan. Sila ang magsisilbing dagdag na mga mata natin na tututok sa mga pabayang establisimyento na hindi sumusunod sa mga patakaran,” she added.

Belmonte said the participation of residents is crucial, especially now that the city government has permitted the conduct of mall sales, bazaars, tiangges and similar activities at the onset of the holiday season to help revitalize the economy. 

Based on its latest general community quarantine (GCQ) guidelines, the city government also allowed the holding of small social gatherings for milestone events like weddings, preferably in open-air spaces or naturally ventilated indoor spaces.

“Dapat nating pag-ibayuhin ang pagbabantay dahil inaasahan natin ang paglabas ng mas maraming tao, lalo pa’t nasa panahon na tayo ng kapaskuhan,” said Belmonte.

The Mayor said residents should be on the lookout for possible violations such as exceeding the capacity limitation, lack of social distancing, the non-wearing of face masks and face shields, drinking beyond allowable hours and drinking in public places, among others. 

The latest guidelines require malls to enforce a capacity limitation that allows physical distancing of at least one meter among all customers, queuing areas with thermal scanning of customers and provide adequate number of marshals who will enforce physical distancing.