The Business Permits and Licensing Department (BLPD) of the Quezon City government has launched an e-Book highlighting its efforts to automate various processes being implemented by the local government.

The e-Book, entitled “From Long Lines to Online”, contains various automation programs being spearheaded by the BPLD, through the leadership of Department Head Ma. Margarita Santos and with the full support of Mayor Joy Belmonte.

Residents can access the digital file through this link:

“As the world moves to the digital age, business transactions and processes have also moved online. It is only logical that the BPLD ensures that the lines burdening our business owners are reduced, if not totally eliminated, as we gradually migrate to a simple, more accessible online platform,” Santos said,

“We have always envisioned this great city founded by Manuel L. Quezon as a pioneer in many aspects. Blessed with abundant resources, the city is poised for a paradigm shift – that of making its local government services and transactions fully automated in many aspects,” Belmonte said.

Among the automation programs currently being implemented by BPLD are the Online Unified Business Permit Application System (OUBPAS) and the Online Occupational Permit System (OOPS).

The OUBPAS, which was launched via the QC government’s official portal, allows the application of new business permits and renewal or amendments of existing licenses and short term/special permits.

“We welcome BPLD’s OUBPAS as it helps entrepreneurs and companies to transact their business efficiently without having to deal with red tape and fixers,” Belmonte said.

Meanwhile, long lines are now a thing of the past when getting an Occupational Permit in Quezon City, thanks to the OOPS, said Occupational Permit Unit (OPU) acting chief Ramon Africa.

“Through this, applicants won’t have to fall in line and wait for hours as they only need to arrive at the time of appointment,” Africa said.

In addition, Africa said the OPU has put up 12 counters, where the applicant’s data is encoded and picture taken before the permit is printed, a process that lasts for about 5 to 8 minutes.

“It was really a drastic difference. Lines disappeared and our partners are now happy and satisfied since we do not waste their time or effort,” he added.

The information and data gathered by the City from the issuance of Occupational Permit to private employees, is also being used by the National Government Agencies such as PAG-IBIG, PHILHEALTH, SSS, and DOLE to compare and validate the number of their members with the total numbers of workers.

It also helps determine compliance with existing laws of business establishments registered in Quezon City regarding remittance of employer contributions to SSS, PAG-IBIG, PHILHEALTH, among others.