CONTACT INFORMATION


City Assessor’s Office

Office Hours
Monday to Friday
8:00 AM to 5:00 PM

About Us


The City Assessor’s Office (CAO) is responsible for carrying out real property tax-related functions such locating all taxable real properties (land, buildings and other structures, and machinery) in the City; identifying and updating ownership. Establishing taxable values based on actual use; and applying legal exemptions for exempt properties.

Mission
To provide fair and equitable appraisal and assessment of real property.

Vision
To be a leader in automated Real Property Tax Assessment, generating revenue to support the delivery of services to constituents and real property owners of Quezon City.

Legal Bases
Section 17, Article V, Republic Act No. 537 (The Revised Quezon City Charter), amended by Section 88, PD 464, (The Real Property Tax Code)

Section 169, BP No. 337 (The 1983 Local Government Code), amended by Section 454, RA 7160 (The Local Government Code Of 1991)

Section 472(b), RA 7160 

Service Pledge
Provide Quality Service through efficient, effective and people-centered governance that includes continuing organizational and sustainable urban development.

Provide equitable shares in revenue generation through the appraisal and assessment of real properties for the delivery of Quality Service to constituents of the City.

Services


Issuance of New Tax Declaration

Tax Declaration (TD) is a document that reflects the value of the real property whether land, building/improvement or machinery for purposes of real property tax collection, assessed against the owner/taxable person or entity, as authorized under existing laws/ordinances.

It can also be issued for various transactions such as:

  • Transfer of Ownership (on the basis of New Title/s Issued) 
  • Consolidation/Subdivision or Segregation Lots/Improvement or Building
  • Consolidation/Segregation with Transfer of Ownership of Real Property
  • Consolidation of Ownership of Real Property
  • Appraisal and Assessment of New Building/Improvements
  • Request for Reassessment/Reclassification
  • Request for Updating/Revision of values (per existing Ordinances)
  • Request for Correction of Entry/ies, Annotation, as may be necessary
  • Request for Cancellation of Assessment Record/s
  • Request for Cancellation of Assessment based on Closure/Termination of Business
  • Declaration of New/Undeclared Land (Titled Property)

As safety precaution, face to face transactions are minimized, thus, property owners and other stakeholders are required to transact online, using the [email protected] email facility for the meantime. 

For those not able to transact online, the City Assessor’s Office provided a dedicated workstation for them to scan their documents and submit the same electronically.  This method however requires additional time for the sanitation, while both methods require pre-evaluation activities and continued communication, before the transaction is officially entered or accepted for processing.

More Details: https://assessorsoffice.quezoncity.gov.ph/service.php

Issuance of Certifications of Real Property Assessment Documents (Tax Maps, Certified True Copy of Tax Declaration, Certifications of Property Holding, No Property and Certification of No improvement)

  • Certified True Copy of Tax Maps – A tax map can be requested to identify the particular location of a property based on the latest Tax Mapping Record, whether manual or Geographical Information System (GIS), and for other purposes.  However, this particular certification cannot be used as evidence for setting boundary disputes. 
  • Certification of Adjoining Lot Ownership – Certificate of Adjoining Lot Ownership is also issued for purposes of stating the exact location and nearby lot owners within the boundaries of a particular property requested by the owner.
  • Certificate of Property Location and Vicinity – Certificate of Property Location and vicinity is also issued for the purpose of stating the exact location of property based on records available, as part of their due diligence before purchasing a property, land disputes, and for other purposes.
  • Issuance of Property Holding Certification (With Property/No Property) and Certification of Improvement (No Improvement/With Improvement) – The City Assessor’s Office provides Certificate of Property Holdings or Certificate of No Property Holding upon the request of the owner or his authorized representatives, any government agency, or private entity. This service allows the taxpayer to obtain a listing of his/her property holdings as reference for payment of taxes, and for other legal purposes, it may serve.
  • Certificate of No Improvement, on the other hand, provides proof that a certain parcel of land is vacant upon the request of the owner or his/her authorized representative.  Should there be an improvement or structure thereon, declared on record, the office will Certify as to the improvement/s erected on the lot, as per the existing database.
  • Counter Verification/Issuance of computer print-out/s – This is a fast lane service that provides readily available real property information instead of a certified true copy of tax declaration which may be used for paying their real property tax to the Office of the City Treasurer and for other uses it may serve. 
  • Issuance of Certified True Copy of Tax Declaration – The City Assessor’s Office provides Certified True Copy of Tax Declaration upon the request of the owner or his authorized representative, any government agency or private entities, for various reasons, the most common of which are for property transfer-related transactions, as a requirement of BIR, for mortgage/loan/financial institutions, courts and many other legal purposes.
  • There are currently two (2) classifications of TDs being certified –the manual copy or those issued from 2006 and below, manually processed; and the other is the electronic ones which to date can be certified electronically as well.

More Details: https://assessorsoffice.quezoncity.gov.ph/service.php

Real Property Assessment Services

The City Assessor’s Office continues to maintain the integrity and reliability of the existing real property assessment database by employing established systems and procedures for efficient property verification and identification.  Procedures are clear and through the deployment of our Quezon City Real Property Assessment & Taxation System (QCRPATS) hand in hand with the Real Property Dashboard which is another output of the eTAXMAPS project.

More Details: https://assessorsoffice.quezoncity.gov.ph/service.php

PROGRAMS


Property Transfer Assistance Portal (PTAP)

PTAP Is a single-window transaction portal, where taxpayers/property owners can “FILE-PAY-CLAIM” the following transfer documents, upon submission of the complete requirements: 

• Requesting Tax Clearance 

• Requesting Certified True Copy of Tax Declaration (TD) 

• Requesting Certification of No/With Improvement 

• Payment of Transfer Tax 

Land Administration and Information Program

New Payment Options

The Quezon City government has expanded payment options for city taxpayers who are planning to settle their real property tax through electronic means.

Under the city’s new tax payment option for direct payment using the QC e-Services portal, taxpayers can now settle their tax dues using the Paymaya e-wallet, credit card or transfer funds from the following banks: RCBC, Robinson’s Bank, Union Bank, BPI and PS Bank.

CAO Enhances Systems Management Technologies Amid Pandemic 

Despite the pandemic, the Quezon City Assessor’s Office continues to innovate. CAO developed and installed new applications designed to improve the present set-up of the enhanced Tax Mapping Systems (eTAXMAPS) Project, which is now on its fourth phase of implementation.

Part of the effort provided systems upgrade to the eTAXMAP’s software environment from ARcGIS version 10.6 to 10.8 in a bid to effectively manage the exploration and visualization of existing CAO records database for land, buildings and machinery.   The initiative calls for the installation of additional desktop GIS (Geographic Information System) software for Property Appraisal Division (PAD) users for purposes of parcel updating, encoding building attributes and plotting of machinery using existing machinery records.

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  • Capability Building for Employees 

Some 35 employees of the City Assessor’s Office participated in a month-long training program conducted by the Geodata Systems Technologies, Inc. in April for purposes of improving the utilization and maintenance of CAO’s Geographic Information System (GIS). The training program, consisting of lectures and workshops, enabled participants to analyze and navigate geospatial data.

  • CAO Fetes Woman Achievers, SOLO Parents During Women’s Month Celebration 

Quezon City Assessor Atty. Sherry R. Gonzalvo underscored the vital role that women play in the city’s development efforts as she led CAO officials and employees during the city’s celebration of Women’s Month in March. 

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Various activities were lined up by the Assessor’s Office to highlight the celebration of Women’s Month, which has as its theme, “Babae: Tayo ang Pagbabago.”  Activities included an awarding ceremony for CAO women achievers, poster-making contest, short film presentation and distribution of special awards for solo parents.

Recognized as women achievers were Clarissa T. Mercado, Computer Operator I (EDP); Luz D. Gutierrez, Supply Officer III (Admin); Elvira M. Cerezo, Local Assessment Operations Officer III (PVSD); Antonietta C. Ressureccion, Local Assessment Operations Officer I (ARMD); Elizabeth Martell, Local Assessment Operations Officer III (PAD) and Neil V. dela Cruz, Tax Mapper I (TMD).     

  • Community Awareness Program 

Quezon City Assessor Atty. Sherry R. Gonzalvo lauded members of the CAO vaccination team that was formed to manage the UP-Ayala Technohub vaccination site from May 13 to June 3, 2021.

The CAO team, led by Ms. Priscela B. Verzonilla, Information Technology Officer III and Electronic Data Processing (EDP) chief, tended to the needs of QC residents receiving the first and second dose of the COVID vaccines which made use of China’s Sinovac and the United Kingdom-developed AstraZeneca.

Aside from the Vax Team, CAO also formed the SAP-Ayuda Group to oversee the distribution of financial assistance to the beneficiaries of the government’s Social Amelioration Program in Barangay Batasan Hills. At least 40 CAO personnel were mobilized to distribute the assistance to some 48,000 SAP beneficiaries in said barangay from April 9 to 24, 2021.

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GUIDES


How to Apply for Issuance of New Tax Declaration (Transfer of Ownership, New Assessment, Segregation/ Consolidation, Correction/ Updating, Annotation)

STEPS: 

  1. Download and Fill up forms.
  2. Submit all the necessary documents: 
    For PROPERTY OWNERS:
    Send your properly filled up form together with the complete requirements at our email address: [email protected]

    For AUTHORIZED REPRESENTATIVES/ BROKERS/ SERVICE PROVIDER
    Send your properly filled up form together with the complete requirements andAUTHORIZATION at our email address: [email protected]

How to Request for Certified Copy of Tax Map/Certification of Adjoining Lots

STEPS: 

  1. Fill-up and Download your form here or visit our facebook page https://www.facebook.com/quezoncityassessorsoffice.
  2. Complete the necessary requirements and submit through our official email CityAssessor.quezoncity.gov.ph .
    • View requirements for Certified True Copy of Tax Map click here; for Certification of Adjoining Lot click here.
      • Note: Applicant will receive email acknowledgement as to acceptance or denial for valid reasons, you will be informed.

How much is the fee for certified copy of tax map/ certification of adjoining lot ownership?
Tax Map: 200 Php/copy
Adjoining Lot Ownership: 70 Php/copy

Division Concerned:
Tax Mapping Division
Telephone No.: 8988-4242 local 8187/8189
Cellphone No.: 09054081474/09311270875

How to Request for Certification of No/with Improvement, Property Holdings/Property Verification

STEPS: 

  1. Fill-up and download your form here or visit our facebook page https://www.facebook.com/quezoncityassessorsoffice.
  2. Complete the necessary requirements and submit thru our official email CityAssessor.quezoncity.gov.ph .
    • View requirements click here.
      • Note: Applicant will receive email acknowledgement as to acceptance or denial for valid reasons, you will be informed.

Note:

  • For HOSPITAL USE:
    You can apply thru email 
    [email protected] or on premise (walk-in). Submit duly accomplished EDP Form (QCG-CAO-QP/SOI-B10-v02), indicating purpose “For Medical Social Service/Hospitalization”; Valid ID and Certification or Medical Abstract from the Hospital concerned at Counter 7, Ground Flr., Civic Center Bldg B, City Assessor’s Office.
  • For SCHOLARSHIP & OTHER PURPOSE:
    Kindly send your PROPERLY FILLED UP FORM and VALID ID to our official email address [email protected]

How much is the fee for certification of no improvement/with improvement, property holdings/property verification?
For No Improvement: 70 Php/copy
For w/ Improvement: 90 Php/copy
For Property Holdings: 90 Php plus 20 Php per additional property.
For No Property: 70 Php/copy;
For Medical Social Service/Hospital use: Exempt
For Property Verification with Printout: 25 Php/copy

Division Concerned:
Electronic Data Processing Division
Telephone No.: 8988-4242 local 8296

How to Request for Certified True Copy of Tax Declaration

STEPS: 

  1. Fill-up and download your form here or visit our facebook page https://www.facebook.com/quezoncityassessorsoffice.
  2. Complete the necessary requirements and submit thru our official email CityAssessor.quezoncity.gov.ph .
    • View requirements click here.
      • Note: Applicant will receive email acknowledgement as to acceptance or denial for valid reasons, you will be informed.

How much is the fee for certified true copy of tax declaration?
For BIR USE: 70 Php/copy
For PERSONAL COPY and Other Use/Purpose: 50 Php/copy

Division Concerned:
Assessment Records Management Division:
Telephone No.: 8988-4242 local 8032/8188
Cellphone No.: 0998 974 9783 (smart)
0965 431 1919 (TM)

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DEPARTMENT DIRECTORY


Atty. Sherry R. Gonzalvo
City Assessor
Mezzanine Floor, Civic Center Bldg B, Quezon City Hall, Quezon City
8988-4242 loc.8185
[email protected] 

Mr. Delfin G. Torres, Jr.
Assistant City Assessor for Operations 
2nd Floor, Civic Center Bldg. B, Quezon City Hall, Quezon City
8988-4242 loc. 8292
[email protected]

Engr. Pelilia M. Landayan
Assistant City Assessor for Administration
3rd Floor, Civic Center Bldg. B, Quezon City Hall, Quezon City
8988-4242 loc. 7304
[email protected]

Divisions/ Sections

  Divisions Officer NameOffice Address Contact Information
Assessment Records Management Division (ARMDMs. Denisa O. Faustino
Local Assessment Operations Officer V 
Head
Ground Floor, Civic Center Bldg. B, Quezon City Hall, Quezon City8988-4242 loc. 8031 to  8032
09989749783
09654311919
09338255392
[email protected]
Tax Mapping Division (TMDMr. Salvador G. Urbi II
Taxmapper V 
Head
Ground Floor. Civic Center Bldg. B, Quezon City Hall, Quezon City8988-4242 loc. 8187, 8189
09054081474
09311270875
[email protected]
Property Appraisal Division (PAD)Engr. Jessie G. Avellano
Local Assessment Operations Officer IV 
Officer- in-Charge 
2nd Floor, Civic Center Bldg. B, Quezon City Hall, Quezon City8988-4242 loc. 8291, 8294, 8295
09312077522
09055275632
[email protected]
Electronic Data Processing Division (EDP)Ms. Priscela B. Verzonilla
Information Technology Officer III 
Head
2nd Floor, Civic Center Bldg. B, Quezon City Hall, Quezon City8988-4242 loc. 8296
09154003490
[email protected]
Property Valuation Standard Division (PVSDMr. Ricardo B. Masesar
Local Assessment Operations Officer V
Head
3rd Floor, Civic Center Bldg. B, Quezon City Hall, Quezon City8988-4242 loc. 8369
[email protected]
Administrative DivisionMs. Violeta V. Agustin
Administrative Officer V
3rd Floor, Civic Center Bldg. B, Quezon City Hall, Quezon City8988-4242 loc. 8371
09312077617
[email protected]

SPOTLIGHT


  1. QC Wins Special Int’l. Award for Exemplary Use of Technology
  1. Assessment Calendar
  1. Tax Calculator
Click this link to calculate your estimated Real Property Tax: https://assessorsoffice.quezoncity.gov.ph/calculator.php

DOWNLOADABLE FORMS


Form 101 Transfer of Ownership
Form 102 Segregation/Consolidation
Form 103 New Assessment/Reassessment
Form 104 Correction/Updating
Form 105 Annotation
Form 106 Application for Cancellation of New Tax Declaration
Form 107 New Declaration for Land Titled Property
Request for Certification Property Verification
Request for Certified True Copy of Tax Declaration
Request for Certification Tax Map/Property Identification
Sworn Statement
Property Transfer Assistance Form(PTAP Form)

Disclaimer: The City Assessor’s Office is currently revisiting its Citizens Charter and adopting various modifications in its front line transaction services considering the new normal, for the benefit and convenience of the transacting public. Please bear with us. Queries may be addressed directly via this Facebook page https://www.facebook.com/quezoncityassessorsoffice or thru electronic mail via [email protected]

Resources


CAO CITIZEN'S CHARTER 2022

Last updated on April 27th, 2022