CONTACT INFORMATION


City Civil Registry Department

  • CCRD
  • Civic Center Bldg. C, Quezon City Hall Compound (near East Avenue)
  • 8922-6077, 8925-0453, 8928-4242 loc. 1515
  • CCRegistryD@quezoncity.gov.ph, civilregistry@quezoncity.gov.ph

ABOUT THE DEPARTMENT


Civil Registration is the continuous, permanent, compulsory recording of the occurrence and characteristics of vital events as these have been defined and as provided through decree or regulation, in accordance with the legal requirements in each country. It is done primarily for the value of these important records as legal documents, and secondary for their usefulness are the source of statistics.

The recording in the corresponding register of birth, death marriage, court decree and other legal instrument affecting the civil status of a person is the responsibility of the local registrar of the place where the event occurred or where the decree was issued.

Objectives:

  • To attain maximum efficiency in Civil Registration and enhance productive output for maximum benefit of the public.
  • To be responsive to the legal instrumentalities needed/ applied by constituents/ petitioners.
  • To be effective in transmitting copies of legal instruments to the National Statistics Office and Civil Registrar General.
  • To be efficient in the delivery of service to clients in our daily transactions.
  • To be transparent in our dealings and transactions. We maintain the policy of “no payment, no issuance”.
  • To be accountable and responsible to whatever registrable instrument/ documents this department issues to the public.
  • To upgrade the quality of services of city-owned public cemeteries, namely Bagbag, Baesa and Novaliches.

Petition for Clerical/ Typographical Error- committed in the performance of clerical work for the birth, marriage, and death certificates reflecting the civil personality of an individual, like spelling, displacement of words, maiden name of mother, date and Place of marriage of parents and other errors not included are errors on nationality, age, civil status and sex of the petitioners.

Petition for Change of First Name- pertains not only to change of first name but also the deletion of a first name to those having two first names or an addition of another first name to those deserving to have two first names.

Act allowing illegitimate children to use the surname of their father.

There are sixteen (16) service windows open to the public Monday to Friday from 8:00 am to 5:00 pm. No lunch break, however, all windows are closed during break time from 10:00- 10:15 am and from 3:00-3:15 pm.

Windows are designated as follows:

Counter 12 – Security Paper
Counter 4 – Receiving of Certified True Copy of Birth Certificate
Counter 5 – Receiving of Certified True Copy of Birth Certificate
Counter 6 – Releasing of Certified True Copy of Birth Certificate
Counter 7 – Releasing of Certified True Copy of Death Certificate
Counter 9 – Releasing of Certified True Copy of Marriage Certificate
Counter 15 – Court Decrees
Counter 10 – Receiving and Registration of Marriage Certificate
Counter 9 – Receiving and Registration of Marriage Certificate
Counter 11 – Application and Registration of Marriage License
Counter 3 – Receiving Regular Birth Certificate
Counter 13 – Receiving Late Filing of Birth Certificate
Counter 8 – Receiving and Registration of Death Certificate
Counter 1 – Teller/Cashier
Counter 2 – Teller/Cashier
Counter 16 – NSO Authentication (Representative)

DEPARTMENT DIRECTORY


Mr. SalvadorCariño, Jr.
Officer-in-Charge

Mr. Ramon M Matabang
City Civil Registrar
8922-6077
8925-0453
8928-4242 loc. 1515

Mr. Salvador G, Cariño Jr.
Asst. City Civil Registrar
8929-7412

Acting Division Chief, Birth Division
Mr. Isidro F. Mendoza, Jr.
8929-4242 local 1516

Administrave Officer

Acting Chief, Records & Registration Division
Ms. Dulce Desirre C. Estrella
8988-4242 local 1514

Acting Division Chief, Marriage Division
Ms. Rosana A. Ladizabal
8928-4242 local 1516

Acting Division Chief, Death Division
Ms. Lucita B. Lacerna, Chief
8928-4242 local 1517

Head, IT Section
Mr. Roman G. Sanchez, Jr.
8928-4242 local 1517

Cemetery Superintendent, Cemetery Division
Mr. Teogenes M. Biglang-Awa
8417-4821

E-mobile Passporting
Operation Birthright
Ms. Dulce Desirre C. Estrella
ddcestrella@yahoo.com.ph

Resources


CIVIL REGISTRY GUIDES, REQUIREMENTS AND PROCEDURES

Citizen’s Charter

QUEZON CITY CITIZEN'S CHARTER 2020 (1st Edition)