CONTACT INFORMATION


Novaliches District Hospital

Office Hours
Monday to Friday 
8:00 AM-5:00 PM

About Us


Description
Novaliches District Hospital (NDH), a Level 1 hospital with a 30 authorized bed capacity, is a health facility that is committed to fulfill the health needs and interest of our community by providing safe and quality health care.

Mission
To provide excellent patient care through improved health care facilities and services that are relevant to the needs of the community as well as maintain zealous dedication and professionalism among its personnel with a goal towards achieving efficient healthcare management. 

Vision
To deliver quality healthcare that is readily accessible and affordable to the public

Legal Basis
City Ordinance No. SP-997 S-2001, And SP-1002 S. 2001 – To Render Basic And Emergency Healthcare Services To The Residents Of Greater Novaliches Area And 5th District Of Quezon City That Extends To Its Neighboring Communities And Catchment Areas.

Service Pledge
To provide quality healthcare that is readily available, accessible, and affordable to the public in compliance with all regulatory standards set by the national and local government. 

To conform to ethical standards, best practices in patient care, safety, and quality management systems.  

To continually improve our processes with the goal of delivering total quality services to all our clients. 

Services


  1. MEDICAL and CLINICAL SERVICES:
    A group of basic medical, emergency, and allied health care services designed to assess, diagnose, treat, and manage various medical conditions and infirmities, as well as address the general health needs of the population by consultation, health promotion, and disease prevention initiatives. 
    • Emergency Room Consultation
    • COVID-19 Satellite Clinic services
    • Out-patient Telemedicine Clinic
    • Specialty Clinics (Cardiology, Pulmonology, Neurology, Family Medicine, Nephrology, Diabetology, Senior Citizen’s Clinic, Infectious Diseases, Gastroenterology, Pain Management and Palliative Care)
    • Tuberculosis Directly Observed Treatment Short course (TB-DOTS) Referring Center (Finding Active TB case s, Separating and Treating cases effectively -FAST TB Program) 
    • Laboratory: Hematology, Clinical Microscopy Section, Blood Chemistry Section, Immunology and Serology Section, Drug Testing
    • Radiology
    • Ultrasound
    • Heart Station (ECG / 2D Echocardiography)
    • Pharmacy
    • Physical Therapy and Rehabilitation Medicine
    • Dental Services
    • Nutrition and Dietetics
    • Medical Social Services
    • Health Information Management (Medical Records) 
  1. OBSTETRICS AND GYNECOLOGY:
    Clinical Services dedicated to Maternal Health Care (Obstetrics), treatment and management of Gynecologic conditions, as well as consultation and health promotion services addressing the health concerns of women. 
    • Prenatal Care/ Postnatal Care
    • Normal Delivery / Cesarean Section
    • Curettage
    • Gynecology
    • OB-Sonology
    • Human Milk Bank
  1. PEDIATRICS
    Clinical services dedicated for Child Health Care for the assessment, diagnosis, treatment, and management of pediatric conditions and disorders, and addressing the health needs of children.
    • Well-Baby Clinic
    • Sick Baby Consultation
    • Immunization
    • Neonatology
    • Newborn Screening
    • Pediatric Intensive Care 
  1. SURGERY/ OPHTHALMOLOGY / ENT:
    Clinical services that administer surgical intervention for the treatment of abdomen, breast, head and neck, blood vessels, and digestive tract problems; and manage operative cases and other conditions requiring major and minor surgical operations and other invasive procedures
    • General Surgery
    • Orthopedic Surgery
    • Ophthalmology
    • ENT-Head & Neck Surgery
    • Anesthesiology

Programs


COVID19 Vaccination Program for Pediatric Clients (12-17 y/o)

As one of the implementing agencies of the COVID-19 vaccination program of the City Government, the NDH COVID-19 Task Force Vaccination team regularly participates in the master listing, registration, vaccination referral, screening, inoculation, and post-assessment under the governance of the Quezon City Health Department. Inoculation date, time and venue are announced on the NDH Facebook page. All eligible QCitizens must register online to seamlessly avail of this service. 

Pursuing the strategy of making COVID vaccines more accessible to the public, pediatric patients aged 12-17 years who were admitted in the hospital are now eligible for COVID vaccination subject to parental consent and clinical eligibility screening. Upon admission, the parents or legal guardian will be asked to consent for the vaccination of their child/ren. Children or consenting parents may be vaccinated prior to discharge if permitted by the physician on duty. Otherwise, they will be referred and coordinated to the Quezon City Health Department to get their vaccine shot at a later schedule. 

Guides 


How to avail Emergency Medical Consultation

  1. Approach the triage staff and state the chief complaint or reason for consultation with all honesty.
  2. Proceed to Registration window once Satellite Clinic slip is received from the triage nurse. Present the Satellite Clinic slip to the Registration staff.
  3. Return to triage window and hand-over the Satellite Clinic Record to triage staff. Wait for the Consultant on Duty.
  4. Proceed for check-up. Cooperate and follow Consultant on Duty. If for:
    1. Discharged – receive prescription and home instructions.
    2. Diagnostic procedure – wait until name is called upon by the respective staff to execute diagnostic procedure. 
    3. Observation – wait for the instruction of Satellite nurse in case emergency medicine ordered by physician is not available.
    4. Admission – sign consent for admission.
    5. THOC (Transfer to Hospital of Choice) – receive THOC referral form.

How to avail OPD (Face to Face) Medical Consultation

REQUIREMENTS

  1. Hospital Card (for old patients)
  2. QCitizen Card / Valid government-issued ID

PROCESS

  1. Send a message to NDHQC Out-Patient Department Facebook Online Account for queuing (www.facebook.com/NdhqcOutPatientDepartment).
  1. Fill up the Patient Information Sheet (Google form) found in the chat box and send your QCitizen card / valid ID. Accomplish the online consultation consent form provided by the triage nurse and provide sufficient and truthful interview data. Prepare Viber account for teleconsultation.
  1. Initiate a Viber call thru Consultant on Duty’s Viber number or any secured encrypted platform that you have agreed upon with the Consultant on Duty. Patients may send laboratory and other diagnostic results thru email or Viber (if needed).
  1. For patients requiring Face-to-Face consultation after being seen in the Telemedicine, an appointment date and time will be given by the consultant on duty. Observe the OPD Face-to-Face consultation guidelines:
  • No Mask, No Entry.
  • One companion per patient.
  • No Appointment, No Entry.
  • Must be in the OPD area 15 minutes before the appointment time.
  • Print or take a picture of the appointment schedule message (to be presented on the day of consultation)

How to Avail of OPD (Face-to-Face) Medical Consultation with Appointment Schedule Taken from the Telemedicine

REQUIREMENTS

  1. Hospital Card (for old patients)
  2. Appointment Message from Telemedicine
  3. Health Declaration Form
  4. QCitizen Card / Valid government-issued ID

PROCESS

  1. All patients entering the hospital must accomplish a health declaration form, found both in the main entrance and back entrance of the hospital. They may be allowed to enter the hospital premises if there are no findings pertaining to COVID-19 disease. If with COVID-19 related findings, they will be redirected to NDH Satellite Clinic for further evaluation. 
  1. Proceed to OPD triage window and present the appointment message. Allow the OPD staff to get your vital sign.
  1. Prepare to answer questions regarding illness and physical examination. Submit self to consultation.
  1. Follow instructions given by the OPD staff for next follow-up schedule.

How a Philhealth member may avail of the RT-PCR Testing

Patient advised by the Consultant on Duty to undergo COVID-19 RT-PCR swabbing. Patient supplies required information. For Inactive Philhealth Account: Patient fills up PMRF and submits valid ID with complete address. 

  1. Patients will be advised for the RT-PCR schedule via SMS and shall return on the scheduled date of swabbing and present one valid ID for identity verification.
  2. Patient undergoes RT-PCR swabbing procedure and will be instructed regarding the release of RT-PCR results. Patients will be notified regarding results and further instructions via SMS or Email.   

Department Directory


Ms. Luzviminda S. Kwong, MD, DPBA, DPBPM, FPSA, FPSO
Officer-in-Charge
8931-0307 
[email protected]

Mr. William Christian V. Reboton, MD, MHA, MPM
Assistant Hospital Director
Hospital Operations and Patient Support Services Division
8931-0307 

Mr. Jehiel L. Fabon, MD, FPCP, MPHH, MSc
Division Chief – Clinical Services Division 
8931-0308 

Mr. Hendrick Klein G. Acosta, MD, FPSGS, MPM, HG
Division Chief – Ancillary Service Division 
8931-0308 

Mr. Gina N. Mallari, RN, MAN
Division Chief – Nursing Service Division

DepartmentOfficer NameOffice AddressContact Information
Hospital Operations and Patient Support Services Division Mr. William Christian V. Reboton MD, MHA, MPM
Assistant Hospital Director /City Government Assistant Department Head III
3rd Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307  [email protected]
Admitting Ms. Mary Rose S. Bartolome
In-Charge / Storekeeper II
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected]
Billing and Claims Mr. Rolando O. Tanglao
In-Charge / Credit Officer IV
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected] 
Cashier Mr. Jerlie C. Soledad
In-Charge / Cashier I
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected]
Accounting Ms. Cynthia S. Dolor, CPA
In-Charge 
3rd Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307  [email protected]
Engineering Engr. Roberto N. Gonzales, RCE
In-Charge / Engineer III
4th Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307  [email protected]
Information TechnologyMr. Dennis G. Villanueva, CoE
In-Charge
4th Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected]
PersonnelMs. Jo-Ann S. Gutierrez, MGM
In-Charge / Administrative Officer III
4th Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected]
Property and SupplyMr. Alan N. Birog
In-Charge / Storekeeper II
4th Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected]
Ancillary Services DivisionMr. Hendrick Klein G. Acosta, MD, FPSGS, MPM-HG
Division Head / Medical Officer III
3rd Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 1116
8931-0308 [email protected]
Dental Ms. Cindy May G. Del Mundo, DMD
Head / Dentist III
Specialty clinic 8931-0308 [email protected]
Hospital Information  Management Ms. Marivic O. Rombaon
In-Charge / Record Officer I
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0308 [email protected]
Heart StationMr. Jasper Feliciano, MD
Head – Heart Station 
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0308 [email protected]
LaboratoryMs. Cecilia G. Ortiz, RMT
In-Charge / Medical Technologist II
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0308 [email protected]
Medical Social ServiceMs. Rosario J. Cruz, RSW
In-Charge / Social Welfare Officer II
Malasakit Center8931-0309 [email protected]
DieteticsMs. Nanette S. Rabino, RND
In-Charge / Dietician II
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0308 [email protected]
PharmacyMs. Olive S. Bartolome, RPh, MPA
In-Charge / Pharmacist II
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0305 [email protected]
RehabMs. Florence Bries, MD, DPBRM, FPARM
Head / Medical Officer III
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0308 [email protected]
RadiologyMr. Merlito S, Viray, RRT
Head / Rad Tech III
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0308 [email protected]
Respiratory TheraphyMr. Roland M. Panaligan MD, FPCP, FPCCP, LLM
Head / Medical Specialist II
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0308 [email protected] 
Medical DivisionMr. Jehiel L. Fabon MD, FPCP, MPHH, MSc
Division Head / Medical Officer III
Specialty clinic 8931-0308 [email protected]
Internal MedicineMr. Jehiel L. Fabon MD, FPCP, MPHH, MSc
Head / Medical Officer III)
Specialty clinic 8931-0308 [email protected]
Obstetrics & GynecologyMr. Richard C. Jordias MD, FPOGS, FPSUOG, FPSMFM
Head / Medical Specialist II 
Specialty clinic 8931-0308 [email protected]
PediatricsMr. Imelda F. Sevilla, MD, FPPS
Head / Medical Officer III 
Specialty clinic8931-0308 [email protected]
SurgeryMr. Hendrick Klein G. Acota, MD, FPSGS, MPM-HG
Head / Medical Officer III
Specialty clinic8931-0308 [email protected]
AnesthesiologyMs. Cherryl L. Mendiola, MD, DPBA, FPSA
Head / Medical Officer III
OR / DR Complex8931-0308 [email protected]
Emergency RoomMr. Arnel F. Lim, MD, FPCP
Head /Medical Officer III
1st Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 1116
8931-0308 [email protected]
Outpatient DepartmentMs. Omega Fralix G. Cruz MD, FPOGS
Head / Medical Officer III
Outpatient Department 8931-0308 [email protected]
Nursing DivisionMs. Gina N. MallariI, RN, MAN
Division Head / Nurse IV
3rd Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected]
SPECIAL SERVICES
Continuous Quality Improvement (CQI)Ms. Maria Mystica Flodalyn T. Bautista, MD, FPSP, MBA-H
Head / Medical Specialist III
3rd Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected] 
Data Protection Office Mr. David D. DugeÑa, LLB
Data Protection Officer 
3rd Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected] 
Infection Prevention and Control Mr. Justin O. Ho, MD, DPPS, DPIDSP
Head / Medical Specialist
3rd Floor, 683 Quirino Highway San Bartolome Novaliches Quezon City, 11168931-0307 [email protected]

Spotlight 


Human Milk Bank Inauguration

Completed on October 12, 2021, and inaugurated on November 05, 2021, NDH established its very own Human Milk Bank with the aid of the City Government and partnership with the Rotary Club. This priority project of Mayor Belmonte is a hallmark of the Mother-Baby Friendly Hospital advocacy which aims to advance the promotion of breast milk’s nutritional value and multiple benefits particular to motherss and/or children who cannot breastfeed. This new facility makes pasteurized breastmilk available to the QCitizens of the greater Novaliches and catchment areas.

Mother-Baby Friendly Hospital Accreditation 2021

On September 23, 2021, the Maternal and Child division of the Health Facilities and Services Regulatory Bureau of the Department of Health, recommended the renewal of the NDH accreditation status as A Mother-Baby Friendly Hospital (For Initiative and Workplace) after surpassing the set standards and criteria. This accreditation status is vital for the continuity of quality service delivery and further enhancement of the Maternal and Child Health program.

POGS Accreditation 2021


After surpassing the virtual reaccreditation procedure conducted on September 11, 2020, NDH renewed its Level II-B accreditation status from the Philippine Obstetrical and Gynecological Society (POGS) for service on January 01, 2021. This enables the Hospital to provide obstetrics and gynecology programs on par with the standards and minimum requirements set forth by the POGS. The accreditation certificate covering the period of January 01, 2021, to December 31, 2023, is a covenant that binds the hospital to continue delivering quality OB-Gyne health care services for the QCitizens and neighboring communities. 

NDH 20th Founding Anniversary

March 13, 2021, marked the 20th founding anniversary of the hospital from the enactment of Quezon City Ordinance no. SP-997, S-2001, when Novaliches District Hospital (NDH) was adopted as the official name of the institution. The celebration inspired the webinar series “Bayanihan sa Gitna ng Pandemya”.

NDH Joins the campaign against COVID-19 vaccine hesitancy  


To help with health literacy on the science of vaccines as part of the key strategies for eliminating the threat of the COVID-19 pandemic, NDH joined the campaign against vaccine hesitancy through interviews with experts and pioneers of the hospital, viral posters online, and a series of webinars to educate the NDH staff, medical, nursing, allied health personnel, and the vaccination team of the rudiments of the vaccination.

Hospital-wide Refurbishment 

The NDH renovation project is an aesthetic and structural reinvention of the hospital wards and facilities that includes painting and wall artworks, installation of signages, division, fixture and visual display, and improvements in the OPD Multi-specialty clinics, OB-Gyne, Pediatric, and Medical ward. During this time of the pandemic, the third-floor ward areas were repurposed as COVID wings for admission of moderate and severe COVID cases, and part of the multi-specialty clinics serve as an additional area for the accommodation of physicians on a 24-hour shifts. 

Most Outstanding Level 1 Government Hospital in 2019


After having satisfied the criteria set forth by the Philippine Hospital Association for the 2019 annual recognition program for hospitals, Novaliches District Hospital was recognized as the Most Outstanding Hospital under the Level 1 Government hospital category.

The Malasakit Center

On October 18, 2019, the Malasakit Center officially opened its compassionate doors in the Novaliches District Hospital. Following the provisions of Joint Administrative Order No. 2018-0001 between PhilHealth, DOH, DSWD, PCSO, and PAGCOR, NDH was one of the first level 1 local government hospitals chosen as Malasakit Center service providers in 2018.

Downloadable Forms


CASE INVESTIGATION FORM VERSION 9.0

Resources


NDH Citizen's Charter 2021

Last updated on April 19th, 2022