Quezon City Department or Offices involved:
SOCIAL SERVICES DEVELOPMENT DEPARTMENT

The Quezon City’s Burial Assistance Program provides free funeral and burial services with the help of accredited partner funeral parlors for indigent residents of the city based on Ordinance No. SP 2865, S-2019.

CRITERIA AND QUALIFICATION FOR QUALIFIED BENEFICIARY:

• Deceased must be a resident of Quezon City
• Household income of the family
• Informant (nearest kin of deceased, resident of Quezon City)
• Cost of expenses charged for funeral services
• Modifiers arising in different circumstances such as but not limited to the following:
  • Person in crisis situation (Victim of Disaster, Repatriated Migrant Worker, Orphaned, Senior Citizen, Persons With Disability, Widowed, Solo-parent, Street Dweller with no source of income or any financial support)
  • Abandoned/No known relatives in QC/Guardian
  • Medico-legal cases
  • Faith-based/Cultural Traditions

FUNERAL PACKAGE INCLUSIONS:

• Retrieval of human remains from place of death (Quezon City)
• Embalming and funeral arrangement at viewing place for 7 days (residence/community mortuary)
• Use of white casket (OMS)
• 1 Standing Flower Arrangement
• Tarpaulin
• Provision of hearse for interment
• Registration of death certificate
• Securing of burial/cremation permit
• Interment arrangement at city-owned cemetery/cremation at city-owned crematory

BURIAL ASSISTANCE PROGRAM COVERAGE:

1. Full Payment of 100% (PHP 25,000)
   • Total household income of less than PHP 20,000 with more than 5 dependents
   • The deceased will be buried or cremated at the City-Owned public cemetery and crematory (Bagbag Cemetery; Novaliches Public Cemetery and Baesa Crematory).
   • The family only availed the SSDD funeral service package (No upgrade of funeral service)
   • In circumstances where modifiers arises
     
     NOTE: The family shall not pay the funeral service cost

2. Partial payment of 75% (PHP 18,750)
   • Total household income of PHP 20,000 to PHP 30,000 with 1 to 5 dependents
   • The deceased will be buried or cremated in a private cemetery or crematory within Quezon City
   • The family extended the wake by 5 days
   • Upgraded ordinary casket to metal casket and other funeral expenses not to exceed PHP 10,000
     
     NOTE: The family shall share the exceeding amount of the funeral services rendered
3. Partial payment of 50% (PHP 12,500)
   • Total household income of more than PHP 30,000 with 1 to 2 dependents
   • Upgraded ordinary casket to metal casket and other funeral expenses more than PHP 15,000
   • The deceased will be cremated or buried outside Quezon City
   • The family availed funeral chapel
   • The family extended the wake more than 7 days
     
     NOTE: The family shall share the exceeding amount of funeral services rendered

DOCUMENTARY REQUIREMENTS:

• Certified True Copy of duly registered Death Certificate
• Original Copy of notarized Funeral Contract from accredited funeral service provider (for those who do not have Funeral Parlor, SSDD will designate a Funeral Parlor depending on the cause of death)
• Original Copy of Barangay Certificate of Indigency of the nearest kin or representative of the deceased (specify that it’s for funeral or burial assistance)
• 1 photocopy of any valid government-issued ID (preferably QC ID) of the deceased and the nearest kin or representative of the deceased 
• Referral Form from Barangay, Funeral Parlor, or Hospital

PROCESS FOR ONSITE (REFERRAL/WALK-IN):

FOR DECEASED WITH FUNERAL:

1. Submit all the requirements to the Social Services Development Department.
2. The assigned social worker will conduct an interview and an evaluation of the submitted documents.
3. The Certificate of Guarantee will be issued upon completion of the assessment and evaluation process. 

NOTE:
If not qualified because the Funeral Parlor is not accredited by the QC Government, or the deceased is a non-QC resident, the social worker will extend a Social Case Study Report addressed to different agencies extending burial assistance.

FOR DECEASED WITHOUT FUNERAL:

1. Bereaved families with no funeral shall directly contact SSDD at 8988-4242 loc. 8527 or call Hotline 122 and provide the following:
   • Name of Deceased
   • Address
   • Place of Death/Place of Pick-Up
   • Date and Time of Death
   • Cause of Death
   • Contact Person
   • Contact Number
2. SSDD will contact you for initial assessment, and assign and coordinate with the partner funeral parlor in the respective district or place of pick up of the human remains.

NOTE: Assigning of funeral partners shall be done in a sequence of funerals in each district.

     3. SSDD will notify you to comply with the requirements and provide the interview schedule at the SSDD Office.

     4. You will undergo an interview and assessment.

ONLINE APPLICATION PROCESS FOR BURIAL ASSISTANCE:

1. Go to the QC E-Services website. 
2. From the list of services, choose and click on SSDD (Social Services Development Department).
3. Fill-out the necessary data and attach the additional requirements (certificate of indigency, copy of notarized funeral contract, certified true copy of death certificate).
4. Click ‘Apply a Service.’
5. Check on your application for updates.

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CONTACT INFORMATION:

SSDD – PUBLIC ASSISTANCE DIVISION (PAD)
Building E, Mayaman Street, Quezon City Hall Compound
8988-4242 local 8527, 0919-0671033, 0919-0671189
pad.ssdd@quezoncity.gov.ph

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LIST OF ACCREDITED FUNERAL HOMES UNDER THE QUEZON CITY FUNERAL ASSISTANCE PROGRAM (PER DISTRICT)