CONTACT INFORMATION
Social Services Development Department
- SSDD
- Civic Center E, Mayaman Street, Barangay Central, Quezon City Hall Compound
- 8988 4242 local 8863
- SSDD@quezoncity.gov.ph
Office Hours
Monday to Friday
8:00 a.m. to 5:00 p.m.
ABOUT US
Description
The SSDD is the welfare arm of the Quezon City Government that implements various programs and services that respond to the issues and concerns of different disadvantaged sectors at the individual, group, and community level.
Vision
The Social Services Development Department is the prime institution of the city in implementing comprehensive and appropriate programs and social services in adherence to the vision of the QC Government in sustaining a quality community for its citizenry.
Mission
Provision and development of comprehensive, responsive, and transformative interventions in an effective and efficient timely manner anchored on legal mandates.
Legal Bases
- Section 17 Of Republic Act No. 7160 Otherwise Known As An Act Providing For A Local Government Code Of 1991
- City Ordinance No. 168 S.1990 or “Enacted September 26, 1990; Approved November 2, 1990, The Establishment of the Quezon City Social Services Development Department (SSDD)
Service Pledge
- Uphold quality service through efficient and effective people-centered governance by providing various opportunities needed to empower the disadvantaged sector towards becoming productive members of the community.
- Provide timely, responsive, and relevant social welfare services to the disadvantaged sector in the community.
SERVICES
COMMUNITY OUTREACH SERVICES
- Protective Service (Community Outreach Division
- Alternative Child Care Services
- Reach out operations
- Educational Assistance for Indigent Children and Youth
- Family Case Management
- Provision of Certificate of Indigency (COI)
- Provision of Certificate for the Philhealth Point of Service (POS) Enrollment
- Rehabilitative Counseling
- Pre-Marriage Orientation and Counseling (PMOC)
- Capability Training (PES/ERPAT)
- Parenting Capability Assessment Report
- Youth Organizing
RESIDENTIAL AND REHABILITATION SERVICES
- Molave Youth Home
- Reception and Action Center
- Bahay Aruga
- Bahay Kalinga
- Processing Center
SPECIAL PROJECT SERVICES
- Protective Service
- Issuance of CSR for assistive devices
- Educational Assistance for Solo Parents’ Children, Beneficiary and Children with Disabilities
- Community Based Rehabilitation
- Capability Building Sessions
- Social Welfare Assistance
- Issuance of Solo Parent ID
- Financial Assistance to victims, survivors of TIP
VOCATIONAL DEVELOPMENT SERVICES
- Manpower Barangay-Based Skills Training
- Soft Trade Skills Training
- Sikap At Galing Pangkabuhayan (SIGAP)
- Small Income-Generating Assistance (Capital Assistance)
- Referral
WELFARE & RELIEF SERVICES
- Food for Work Program
- Volunteer and Auxiliary Program
- Provision of Emergency Disaster Relief
EARLY CHILDHOOD CARE AND DEVELOPMENT (ECCD) SERVICES
- Child Minding Service Program
- Child Development Service Program
- Granting of Certificate of Registration, Certificate to Operate, and Recognition to Public Child Development Centers, Private Learning Centers, and ECCD Service Providers
- Supplementary Feeding Program
PUBLIC ASSISTANCE SERVICES
- Burial/Funeral Assistance Program
- Referral/Networking Program
- Provision of Medical Assistance
- Provision of Transportation Assistance
PROGRAMS
SKILLS TRAINING AND LIVELIHOOD PROGRAMS
SMALL INCOME GENERATING ASSISTANCE (SIGA)



SIKAP AT GALING PANGKABUHAYAN (SIGAP)

COURTESY MEETING WITH THE BARANGAY CHAIRMAN
BASIC BUSINESS MANAGEMENT TRAINING


MANPOWER BARANGAY-BASED SKILLS TRAINING PROGRAM








SOFT TRADE SKILLS TRAINING PROJECT












JOB INDUCTION PROGRAM


ON-THE-JOB TRAINING REFERRAL SERVICE


EARLY CHILDHOOD CARE AND DEVELOPMENT PROGRAM
DISTRIBUTION OF SCHOOL SUPPLIES AND MANIPULATIVES TO ALL ENROLLED CHILDREN, AND JANITORIAL SUPPLIES TO CHILD DEVELOPMENT CENTERS (CDCS)

CONTINUOUS PROVISION OF LAPTOPS TO DAY CARE WORKERS

51ST NUTRITION MONTH CELEBRATION. JULY 6, 2025 | CAR-FREE, CARE-FREE SUNDAY AT TOMAS MORATO, QUEZON CITY




ANNUAL CAPACITY-BUILDING PROGRAM FOR DAY CARE WORKERS ON EMERGING TRENDS IN EARLY CHILDHOOD EDUCATION (ECE)




CONDUCT OF MOVING UP CEREMONIES






LAKBAY ARAL




CELEBRATION OF THE ANNUAL NATIONAL CHILDREN’S MONTH DURING NOVEMBER THRU KIDDIELYMPICS




DEVELOPMENTAL ASSESSMENT OF ALL CDC CHILDREN USING THE ECCD CHECKLIST (CHILD’S RECORD 2)




ISSUANCE OF CERTIFICATE OF REGISTRATION TO PLCS IN QUEZON CITY


GUIDES
SKILLS TRAINING AND LIVELIHOOD PROGRAMS
MANPOWER BARANGAY-BASED SKILLS TRAINING PROGRAM
The Manpower Barangay-Based Skills Training Program (MBBSTP) is one of the regular programs being implemented by the Social Services Development Department through its Vocational Development Division (VDD). The program is a part of the department’s mandate to provide Technical and Vocational Education and Training (TVET) to disadvantaged sectors, facilitating their access to employment opportunities. Additionally, a one-day livelihood skills training is offered to help participants start their own businesses and generate income, ultimately meeting their household needs and improving their economic situation.
Ordinance No. SP 3327, S-2024 institutionalizing the Manpower Barangay-Based Livelihood and Skills Training Program of the Social Services Development Department to the Disadvantaged sector. City Ordinance No. SP-168, series of 1990, strengthened the Social Welfare Services by expanding its coverage to disadvantaged groups. The ordinance emphasized self-sufficiency and socio-economic upliftment through various programs, including family enrichment, community welfare, and livelihood development, among others.
Who can avail of the Free Skills Training?
● Must be a Quezon City resident for at least 6 months.
● Must be 18 to 59 years old
● Must be at least able to read and write.
● Must have good moral character.
● Must be a High School or Alternative Learning System (ALS) graduate.
● Must belong to the indigent sector.
✔ Out of School Youth (OSYs)
✔ Disadvantaged Women
✔ Solo Parents
✔ Persons with Disability (PWDs) and Family
✔ OFWs and/or family members
✔ PDL and/or family members
✔ CICL and/or family members
✔ Refugees
✔ Family Head
Process:
- Submit the Request Letter to the Social Services Development Department located at Building E, Quezon City Hall Compound, or log in at QC E-Services.
- The SSDD worker will coordinate with the requesting party to discuss the complete details of the training, either through home visitation, a response letter, or email.
- Trainees must attend the classes for two hundred forty (240) hours or 30 days, or one hundred forty four hours or 18 days from 8 a.m. to 5 p.m. to complete the course, and will receive the Certificate of Completion after the training.
SMALL INCOME GENERATING ASSISTANCE (SIGA)
This program provides capital assistance to disadvantaged individuals or their families who have an existing business or want to start one to expand their opportunities in meeting their economic needs by augmenting their income through self-reliance. Qualified applicants shall receive a minimum of ₱ 5,000.00 upon completing the required documents.
Who will Benefit:
- Unemployed solo parents,
- Women in Especially Difficult Circumstances (WEDC)
- Families of Children in Conflict with the Law (CICL)
- Daycare parents
- Graduates of Livelihood Training Programs
- Victims of natural calamities
- Persons with Disabilities (PWD) and their families
- Repatriated Overseas Filipino Workers and families (OFW)
- Persons Deprived of Liberty (PDL)
- Informal workers
Qualification Requirements:
- A bonafide resident of Quezon City should have at least resided in his/her area for 6 months
- Eighteen (18) years old but not more than 59 years old and is physically and mentally able to implement the proposed livelihood; however, in certain cases, such as senior citizens who are heads of the family or guardians of abandoned children, an exception can be made, subject to an assessment and compliance with basic requirements.
- Aggregate family income not exceeding ₱13,873.00 for a family of five (5); however, if the income exceeds the poverty threshold and is still incapable of sustaining their basic needs, it may be subject to an assessment
- Never received any assistance from other livelihood programs of the City, such as QC Pangkabuhayan, and Tindahan ni Ate Joy
Requirements:
- Request letter for the capital assistance program
- Barangay Certificate of Indigency
- QC ID or valid government-issued ID
Process:
- Online Appointment
- Using the QC ID Account, the client may apply through an online appointment and should comply with the requirements:
- QC ID
- Letter of Intent
- Certificate of Indigency (Purpose: Capital Assistance)
- The application will undergo verification through cross-matching to other programs of government agencies if applicants have already availed of the same.
- Once the appointment is approved, the client will come to the office for assessment and interview
2 Assessment and Evaluation
- Labor & Employment Officer I conducts an assessment and evaluation of the proposed project of the client for qualification
- For further assessment, the worker may conduct a home visitation to validate the
information given by the client.
- If qualified, the client will be recommended for capital assistance
3 Entrepreneurship Seminar
- The worker will inform the client to attend a 1-day mandatory seminar on Basic Business Management Training, prepare a Project Proposal, and submita Barangay certificate of Indigency
4 Extension / Payout
- The client will be informed regarding the schedule of release and payout and a 2-hour Financial Literacy Training (FINLIT) will be conducted.
- Capital assistance will be awarded personally to the client upon thorough verification
SIKAP AT GALING PANGKABUHAYAN (SIGAP) PROGRAM
It is a program that provides capital assistance to chosen graduates of livelihood training who were assessed qualified based on the criteria of residency, family income, skills/experience, location and marketability of the project, and the client’s willingness to comply with the requirements such as attendance to social preparation activities, mandatory attendance in Basic Business Management Training (BBMT) and other capability building activities for them to be equipped with the basic knowledge on how to handle their group project and ensure that their business will operate for a long time.
Qualifications:
- A bonafide resident of Quezon City should have at least resided in his/her area for 6 months
- Eighteen (18) years old but not more than 59 years old and is physically and mentally able to implement the proposed livelihood; however, in certain cases, such as senior citizens who are heads of the family or guardians of abandoned children, an exception can be made, subject to an assessment and compliance with basic requirements.
- Aggregate family income not exceeding ₱13,873.00 for a family of five (5); however, if the income exceeds the poverty threshold and is still incapable of sustaining their basic needs, it may be subject to an assessment
- Never received any assistance from other livelihood programs of the City, such as QC Pangkabuhayan, and Tindahan ni Ate Joy
- The members of the group are living in a clustered area
- Preferably a graduate of vocational courses under the Manpower Barangay-Based Skills Training Program of the Vocational Development Division, and have an existing business using their acquired skills
- Hairdressing
- Automotive
- Welding
- Other livelihood skills training
- Dressmaking/Sewing Craft
- Bread and Pastry Production
Requirements:
- Barangay Certificate of Indigency
- Individual Barangay Certification
- QC ID
- Group photo
- Request letter
- Project proposal (SSDD format)
Process:
1 Accepting Applicants :
- Submit a letter request to the office of the Social Services Development Department, 4th Floor, Bldg. E, Quezon City Hall
- Coordinate with the contact person for the conduct of the orientation
- If qualified, the worker will submit to the IT Data Encoder the name for cross-matching with other similar assistance (QC Pangkabuhayan)
- If no match, coordinate with the contact person and subject to homevisitation/assessment/screening of qualified members.
- The group and the worker will schedule a courtesy meeting with the Barangay Chairman.
- The group will be formally organized and will commence weekly meetings, alongside a six-week social preparation and capability training facilitated by the assigned worker. Each meeting will last one to two hours per week, depending on the agenda to be discussed. These meetings will continue for a duration of two years, in accordance with the SIGAP General Policy.
- They will attend a 1-day Basic Business Management Training (BBMT) and prepare a project proposal
- Submit all the necessary documents for the process.
- The group will be advised as to the release of the assistance, and a 2-hour Financial Literacy Training (FINLIT) will be conducted.
EARLY CHILDHOOD CARE AND DEVELOPMENT (ECCD) PROGRAM
CHILD MINDING SERVICE PROGRAM

Child Minding Service Program Process Flow
The Child Minding Center (CMC) Management Section is responsible for the care and development of children aged 6 months to 4.11 years through city-run Child Minding Centers. CMCs operate from 8:00 AM to 5:00 PM to support working parents and vulnerable families.
Requirement:
- 1 photocopy of the PSA Birth Certificate of the child
- 1 Photocopy of the child’s Immunization Record or ECCD Card
- 1 photocopy of the guardian/parent’s QC ID
- If applies:
- Solo Parent ID
- PWD ID
- 4Ps ID
Process:
- Identification & Enrollment
Beneficiaries are identified through the OPT+ Survey of the Quezon City Health Department (20 days), followed by collection of basic information (5 days). If targets are not met, walk-in enrollment is opened (up to 30 days). Parents undergo a short interview (3–5 minutes) and submit the required documents: child’s birth certificate, parent’s QC ID, and immunization records (5 days).
CMC Age Groups Served:
- 6–35 months → Infants & Toddlers Early Development (ITED)
- 36–47 months → Pre-K1
- 48–59 months → Pre-K2
- Parent Orientation
Parents attend a 3-day orientation (2–3 hours/day) led by DCWs. Topics include program goals, class schedules, rules, activities, and available services. Parents also sign consent forms to finalize enrollment.
- Program Implementation
Children attend the CMC for 8 hours of continuous care daily. Services include custodial care, health monitoring, meals, and early learning activities. The program runs for 10 months. They receive supplies and daily supplementary feeding.
Parents: Join the daily ITED session, monthly Parent Effectiveness Service (PES) sessions and, for fathers, ERPAT activities promoting responsible fatherhood.
- Complementary and Supplementary Feeding
- The SFP starts with assessing children’s height and weight at specific intervals (upon entry, before feeding, after 60 days, and after 120 days).
- Children needing medical support are referred to the Quezon City Health Department for services like Vitamin A, deworming, and dental care.
- The Nutritionist-Dietitian then provides the supply list and cycle menu, while training on meal preparation and hygiene is conducted during the 120-day program.
- Children receive daily hot meals for 120 days, with their consumption monitored using a Food Consumption Sheet.
- Meal allocation depends on nutritional status: normal (1 meal), undernourished (2 meals), and overnourished (1 meal plus 15 minutes of physical activity).
- Completion & Certificates
After 10 months, DCWs prepare reports and certificates: Certificate of Participation for Infants, Toddlers and Pre-K1, Certificate of Completion for Pre-K2. All Pre-K2 children will attend the Moving Up Ceremonies.
- Year-End Conference
A parent-teacher conference is held one week after the Moving Up Ceremony. Parents receive their child’s certificates and ECCD Checklist for Pre-K2 or Kindergarten enrollment.
CHILD DEVELOPMENT SERVICE PROGRAM

Child Development Service Program Process Flow
The Child Development Center (CDC) Management Section oversees all operations of city-operated Child Development Centers (CDCs) in Quezon City, catering to children aged 3.0 to 4.11 years. Each CDC session lasts 2 hours, with a maximum of 3 sessions per day. It integrates early childhood education with health, nutrition, and child protection services to ensure holistic development and school readiness.
Requirement:
- 1 photocopy of the PSA Birth Certificate of the child
- 1 Photocopy of the child’s Immunization Record or ECCD Card
- 1 photocopy of the guardian/parent’s QC ID
- If applies:
- Solo Parent ID
- PWD ID
- 4Ps ID
Process:
- Identification & Enrollment
Children are identified through the OPT+ Survey (20 days), followed by collection of basic information (5 days). If targets are unmet, walk-in enrollment is opened (up to 30 days). Parents undergo a short interview, then submit required documents (birth certificate, QC ID, immunization record).
- Parent Orientation
Parents attend a 3-day orientation (2–3 hours/day) led by DCWs. Topics include program goals, class schedules, rules, activities, and available services. Parents also sign consent forms to finalize enrollment.
- Program Implementation
Children: Attend daily 2-hour sessions for 10 months, with structured learning, play activities, assessments (3x a year), and annual events. They receive supplies and daily supplementary feeding.
Parents: Join monthly Parent Effectiveness Service (PES) sessions and, for fathers, ERPAT activities promoting responsible fatherhood.
- Supplementary Feeding
- The SFP starts with assessing children’s height and weight at specific intervals (upon entry, before feeding, after 60 days, and after 120 days).
- Children needing medical support are referred to the Quezon City Health Department for services like Vitamin A, deworming, and dental care.
- The Nutritionist-Dietitian then provides the supply list and cycle menu, while training on meal preparation and hygiene is conducted during the 120-day program.
- Children receive daily hot meals for 120 days, with their consumption monitored using a Food Consumption Sheet.
- Meal allocation depends on nutritional status: normal (1 meal), undernourished (2 meals), and overnourished (1 meal plus 15 minutes of physical activity).
- Completion & Certificates
After 10 months, DCWs prepare reports and certificates: Certificate of Participation for Pre-K1, Certificate of Completion for Pre-K2. All Pre-K2 children will attend the Moving Up Ceremonies.
- Year-End Conference
A parent-teacher conference is held one week after the Moving Up Ceremony. Parents receive their child’s certificates and ECCD Checklist for Pre-K2 or Kindergarten enrollment.
Reminders:
- A 3-year-old child can enroll for 2 consecutive school years in the ECCD program (Pre-K1 and Pre-K2) but a 4-year-old child can enroll in ECCD (Pre-K2) for only 1 school year.
GRANTING OF CERTIFICATE OF REGISTRATION, CERTIFICATE TO OPERATE, AND RECOGNITION TO PUBLIC CHILD DEVELOPMENT CENTERS, PRIVATE LEARNING CENTERS, AND ECCD PROVIDERS

Registration to Accreditation Process Flow
The Permits and Standards Section ensures that public and private ECCD facilities in Quezon City comply with national and local standards. It oversees the registration, accreditation, and recognition of all Child Development Centers, Learning Centers, and ECCD service providers.
A. GRANTING OF CERTIFICATE OF REGISTRATION
Requirements:
- Letter of Intent for Registration
- Accomplished Registration Form
Process:
- Access the Google Form
Public CDC and Private LC owners will be provided with the official Google Form link.
- Accomplish the Form
Fill out all required fields in the Google Form (basic information about the center, owner, and other details as needed).
- Attach Required Documents
Upload the scanned copy of the signed Letter of Intent.
Upload the scanned copy of the signed Registration Form.
- Submit the Form
Ensure all information is complete and correct before submission.
- Review and Validation
The ECCD Division will review the submitted form and attachments.
- Incomplete submissions will be returned for compliance.
- Issuance of Certificate of Registration
Once validated, the ECCD Division will process and release the Certificate of Registration to the requesting CDC/LC.
B. GRANTING OF CERTIFICATE TO OPERATE

Permit to Operate Process
Requirements:
- Photo copy of the SEC or DTI Registration
- Profile of the Center that describes its location, ownership and the goals and objectives, and the program(s) to be offered
- Descriptions with pictures of the lot size, indoor and outdoor area, number of buildings/classrooms, facilities, equipment and instructional materials available for effective instruction
- Number of young children to be served, list of teachers, names of administrator/principal/ director and other staff
- Specific information about the Center
Process:
- The visit/inspection shall be conducted a month after the filing of the application for Permit to Operate.
- The SSDD-ECCD Office shall submit a Report of Inspection to the City Mayor one week after the visit. The Report covers the five items described above and the City/Municipal Social Welfare and Development Officer shall recommend either for the issuance or non-issuance of the Permit to Operate depending on the compliance of the requirements.
- A Permit to Operate for Three Years shall be signed by the City Mayor and issued to the qualified Private Learning Center.
- A one-time temporary Permit to Operate valid for one (1) year shall be issued to the learning center who did not comply with the requirements.
- A Letter to Comply Requirements, with the Report of Inspection attached, shall be signed by the City Mayor and issued to an unqualified private Learning Center. The Center is given five (5) months to one (1) year to comply with the lacking requirements.
C. GRANTING OF CERTIFICATE OF RECOGNITION
The granting of recognition to the CDC/LC shall be in three levels that depends on the Maximum Total Points earned by the CDC/LC. The three levels are:
- Level 1 Recognition or Satisfactory Rating is given for 3 years
- Level 2 Recognition or Very Satisfactory Rating is given for 4 years
- Level 3 Recognition or Outstanding Rating is given for 5 years.
Requirements:
- Letter of Intent for Recognition
- Assessment Fee of 500.00 pesos.
Process:
- Internal Assessment
- For the public CDC established by the LGU, the SSDD-ECCD shall inform that an Internal Assessment Team (IAT) shall be convened to be headed by the Child Development Teacher/Worker (CDT/W) with one or more members from any of the following:
- Barangay Captain,
- Barangay Nutrition Scholar,
- Barangay Health Worker, and
- President of the Parents-Teacher/Worker Association
- For the public CDC established by the LGU, the SSDD-ECCD shall inform that an Internal Assessment Team (IAT) shall be convened to be headed by the Child Development Teacher/Worker (CDT/W) with one or more members from any of the following:
For the public CDC established by the NGA/GOCC and the private LC, the SSDD-ECCD shall inform that an Internal Assessment Team (AIT) shall be convened to be headed by the Administrator/Director/ Principal with one or more members from any of the following:
- selected CDT
- Members of the Board, and
- President of the Parents- Teachers Association.
- The Internal Assessment Team of the public, NGA/GOCC and private CDC/LC shall be provided technical assistance by the SSDD-ECCD.
- The Assessment Tool for the Granting of Recognition with the standard forms and process approved by the ECCD Council shall be utilized by the public, NGA/GOCC and private CDC/LC.
- The internal assessment process shall be undertaken for at least three (3) months.
- The Internal Assessment Team shall submit the results to the Office of the SSDD-ECCD who shall conduct a visit to validate the results submitted.
- If the CDC/LC meets the required score, the SSDD-ECCD favorably recommends to the City Mayor that the CDC/LC shall undertake an external assessment. The City Mayor officially informs the ECCD Council that the public or private CDC/LC is ready for the external assessment.
- If the CDC/LC does not meet the required score, the City Mayor through the SSDD-ECCD shall inform the CDC/LC to comply with the requirements in the areas that it failed within six (6) to twelve(12) months.
- External Assessment
- The ECCD Council authorizes the SSDD-ECCD to inform the City Mayor of the one (1) to two (2) -day external assessment schedule and the name(s) of the Evaluator(s).
- The SSDD-ECCD informs the CDT/ CDW (public CDC), and the Administrator/ Principal/ Director (NGA/GOCC and private CDC/LC) to orient the members of the Internal Assessment Team of the following:
- date and purpose of the External Assessment;
- observations of the CDC/LC and the staff during the actual learning session;
- interview of the Internal Assessment Team (Center staff, partners/ stakeholders) by the Evaluator(s);
- access of complete pertinent documents during the visit.
- The City Government through SSDD-ECCD shall organize and deputize one to three Evaluators depending on the size of the CDC/LC. These Evaluators are representatives from the Offices of the Provincial Social Welfare and Development or Provincial ECCD, City/Municipal Social Welfare and Development or City/Municipal ECCD Office, and Administrator/Director/Principal of a private CDC/LC. (Optional).
- The Evaluators have undergone training and received a Certificate of Proficiency for the External Assessment of CDCs/LCs from the ECCD Council.
- The Evaluator(s) shall:
- conducts site visit,
- reviews documentation of the CDC’s/LC’s internal assessment, and
- uses the appropriate methods in gathering the information/ data in the different indicators cited in the assessment tool.
- The Evaluator(s) shall document the results of the external assessment. If the CDC/LC complies with the requirements (required score), the Evaluator(s) shall recommend to the ECCD Council through the City Government through SSDD-ECCD the Conferment of Recognition (Level) 15 working days after the assessment.
- The Levels of Recognition are described as:
- Level 1 or Satisfactory Rating. This means that the Center has demonstrated Mandatory Compliance with the Standards and Guidelines that shows effectiveness of quality service implementation and is given for 3 years.
- Level 2 or Very Satisfactory Rating. This means that the Center has demonstrated Optimal Compliance with the Standards and Guidelines that increases the effectiveness of quality service implementation and is given for 4 years.
- Level 3 or Outstanding Rating. This means that the Center has demonstrated the Highest Compliance with the Standards and Guidelines that makes the Center a Center of Excellence and is given for 5 years.
- The Evaluator(s) shall Defer the Recognition of the CDC/LC that does not comply with the requirements in the assessment. Its Report shall cite the technical assistance needed and shall submit this Report 15 working days after the assessment to the ECCD Council through the City Government through SSDD-ECCD which shall inform the Mayor through the City/Municipal Social and Development Officer or City/Municipal ECCD Officer that the CDC/LC shall be given one (1) year to comply with the deficiency.
The Center that has been Granted Recognition is encouraged to maintain its status. When the number of years for its Recognition has lapsed, the Center has to file again its Letter of Intent to seek Recognition at the Mayor’s Office through the SSDD-ECCD. The Guidelines for the Accreditation shall be developed after one (1) year utilization of the Guidelines.
DEPARTMENT DIRECTORY
Ms. Ma. Lorelei M. Salvador, RSW
Officer-in-Charge
8988-4242 Local 8863
lorelei.salvador@quezoncity.gov.ph
Ms. Amabel L. Fariñas
Acting Assistant Social Welfare and Development Officer
8988-4242 local 8178
amabel.farinas@quezoncity.gov.ph
Divisions/Sections
| DIVISION | OFFICER NAME | OFFICE ADDRESS | CONTACT INFORMATION |
|---|---|---|---|
| Administrative Division | Ms. Helen G. Frilles Officer-in-Charge | 4th Floor, SSDD Civic Center E, Quezon City Hall Compound | 8710-1294 admin.SSDD@quezoncity.gov.ph |
| Public Assistance Division | Ms. Amabel L. Fariñas Chief Administrative Officer | 2nd Floor SSDD Civic Center E, Quezon City Hall Compound | 8988-4242 local 8178 pad.ssdd@quezoncity.gov.ph |
| Community Outreach Division | Ms. Maria B. Volante, RSW Social Welfare Officer IV Acting Division Head | 3rd Floor SSDD Civic Center E, Quezon City Hall Compound | 8359-8405 cod.ssdd@quezoncity.gov.ph |
| Special Project Division | Ms. Milagros G. Baluyot, RSW Social Welfare Officer III Officer-in-Charge | 3rd and 4th Floor SSDD Civic Center E, Quezon City Hall Compound | 8988-4242 local 8035 spd.ssdd@quezoncity.gov.ph soloparent.ssdd@quezoncity.gov.ph |
Residential and Rehabilitation Division | Ms. Irene J. Miranda, RSW Social Welfare Officer IV Officer-in-Charge | 3rd Floor SSDD Civic Center E, Quezon City Hall Residential Facilities Molave Youth Home BAHAY PAG-ASA Building, Forestry Street, Diamond Hills Subd. Molave St. Extension Brgy. Payatas B, Quezon City Reception and Action Center BAHAY PAG-ASA Building, Forestry Street, Diamond Hills Subd. Molave St. Extension Brgy. Payatas B, Quezon City Bahay Aruga YWCA Building, Don Victorino St. Don Antonio Heights, Brgy. Holy Spirit, Quezon City Bahay Kalinga Community Development Center – No. 48 Angelo St., Brgy N.S Amoranto, Quezon City Processing Center Calalay Training Center – 50-C Malaya St. Corner Angelo St. Brgy. NS Amoranto, Quezon City | rrd.ssdd@quezoncity.gov.ph 7004-0571 molaveyouthhome1.ssdd@quezoncity.gov.ph molaveyouthhome2.ssdd@quezoncity.gov.ph 7006-6418 / 8703-9006 receptionandactioncenter-rrd.ssdd@quezoncity.gov.ph 7005-6103 bahayaruga-rrd.ssdd@quezoncity.gov.ph 7004-5548 bahaykalinga-rrd.ssdd@quezoncity.gov.ph 8400-0169 processingcenter-rrd.ssdd@quezoncity.gov.ph |
| Vocational Development Division | Ms. Maria Anna P. Tungpalan Senior Labor and Employment Officer Officer-in-Charge | 4th Floor SSDD Civic Center E, Quezon City Hall Compound | 8703-3576 vdd.ssdd@quezoncity.gov.ph |
| Welfare and Relief Division | Ms. Janet G. Duque, RSW Social Welfare Officer IV Acting Division Head | 1st Floor SSDD Civic Center E, Quezon City Hall Compound | 0919-067-0589 wrd.ssdd@quezoncity.gov.ph |
| Research Development and Planning | Ms. Marisol N. Casabuena, RSW Social Welfare Officer V | 5th Floor SSDD Civic Center E, Quezon City Hall Compound | rdp.ssdd@quezoncity.gov.ph |
SPOTLIGHT
Implementation of the Supplementary Feeding Program

“Day Care Service Program Implementation”
Gawad Edukampyon for Early Childhood Care and Development (ECCD)


AWARDS & RECOGNITIONS
Quezon City Government on 4th Parangal Para sa Pusong Magiting with the theme
“Isang Komunidad, Iisang Layunin: Isang Ligtas na Kinabukasan”
First Place in Most Exemplary in Yearly Accomplishment Disaster Preparedness Category

Plaque and Certificate of Recognition
“Day Care Service Program Implementation”



Implementation of Project Against Child Exploitation (Project ACE) from 2019-2024

“National Vocational Rehabilitation Center”

“National Congress on Adoption and Alternative Child Care 2024” with the theme “Building a League of Ampon Heroes for Children”

“Reducing the exploitation and abuse of children, and in strengthening child protection efforts in Quezon City”
Quezon City Government on 4th Parangal Para sa Pusong Magiting with the theme
“Isang Komunidad, Iisang Layunin: Isang Ligtas na Kinabukasan”
First Place in Most Exemplary in Climate Change Adaptation and Mitigation Category


Quezon City Government on 4th Parangal Para sa Pusong Magiting with the theme
“Isang Komunidad, Iisang Layunin: Isang Ligtas na Kinabukasan”
First Place in Most Exemplary in Short Video Presentation

Implementation of Social Pension Program for Indigent Senior Citizen

Plaque and Certificate of Appreciation
Quezon City Government
Implementation of Pantawid Pamilyang Pilipino Program (4Ps)

“Provision of livelihood opportunities in creating a fair and better society for the
Persons with Disabilities”

“Contribution to the delivery of programs and services benefiting the residents of Marilac Hills-National Training School for Girls (MH-NTSG)”

Resources
SSDD Citizen's Charter 2025
SSDD Citizen's Charter 2023
SSDD Citizen's Charter 2022
SSDD Citizen's Charter 2021
SSDD Strategic Plan 2025-2029



