CONTACT INFORMATION


Department of Public Order and Safety

  • DPOS
  • DPOS Building, Quezon City Hall Compound, Kalayaan Avenue, Brgy. Central, Quezon City
  • 84000-599, 87101-871, 8924-1851
  • DPOS@quezoncity.gov.ph
  • https://quezoncity.gov.ph/departments/department-of-public-order-and-safety/

ABOUT THE DEPARTMENT


MANDATE

ORDINANCE NO. NC-140, S-90
Ordinance establishing the Department of Public Order and Safety in the Quezon City Government
and providing for and defining its organization structure, duties, functions and responsibilities.

Formulates plans, programs and activities that shall Improve Public Safety Services In the City;  undertakes continuing studies and researches on Public Safety and Security Regulations and makes appropriate recommendations; maintains coordinative network on Intelligence relative to public safety and security for the city; assess current set of green technology options with the government database and research Institutions available for all types of transport vehicles such as tricycle, taxi, PUJ, PUB, UV Express, School Service, Tourist Transport Service, and Delivery Trucks which may be considered for conversion; and ensures full compliance and complete Implementation on National / Presidential directives and Quezon City Ordinances.

The Department of Public Order and Safety (DPOS) is tasked to:

  • Provide public security;
  • Augment auxiliary services on traffic management;
  • Formulate plans and programs that improve public safety;
  • Undertake protective and disaster relief services; and
  • Issue Temporary Terminal Permits for clearances for business establishments, security clearances for security agencies and clearing of sidewalks of illegal vendors and obstructions.

ORDINANCE NO. SP-2447, S-2015
Ordinance creating the Quezon City Green Transport Office under the Department of Public Order and Safety (DPOS), defining its duties, functions, and responsibilities, providing for its composition, appropriating the necessary funds thereof and for other purposes.

The Green Transport Office under DPOS was mandated to contribute measures relative to Clear Air Act. The office initiated the upgrading and modernization of the conventional tricycles. E-Trikes were also distributed to some barangays as means of livelihood.

VISION

The Department of Public Order and Safety envisions to be
Dedicated in serving the people;
Passionate in upholding peace, order and safety of the City; to be an
Office of equality where service, integrity and discipline is always observed; and to be a
Steward of the City leading it’s people towards a progressive and dynamic economy.

MISSION

It is our mission to provide services to the general public in a general manner using the pertinent
provisions of laws, rules and regulations resulting to the enlistment of Government Service for the
benefits of tis constituents with;
Dedication
Punctuality
Outstanding Services
Sincerity

DEPARTMENT DIRECTORY


ELMO DG. SAN DIEGO, Ph.D.
Police Brigadier General (Ret.)
Department Head
3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City✆ 8400-05-99
Elmo.Sandiego@quezoncity.gov.ph
DPOS@quezoncity.gov.ph
CONSOLACION S. BUENAVENTURA, Ph.D.
Chief Administrative Officer
3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City✆ 8710-18-71
admin.DPOS@quezoncity.gov.ph
DPOS@quezoncity.gov.ph
ROGER P. CUARESMA
Security Officer V
Chief Security and Intelligence Division
3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City✆ 8734-99-91
SID.DPOS@quezoncity.gov.ph
REMIGIO B. GREGORIO
Housing and Homesite Regulation Officer VI
Chief Anti-Squatting and Relocation Division
3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City✆ 8400-05-99
ASERD.DPOS@quezoncity.gov.ph
CORAZON B. MEDES
Chief Transportation Development Officer
Head, QC Green Transport Office
Ground Floor, DPOS Building, Quezon City Hall Compound, Quezon City✆ 8710-07-43
GTO.DPOS@quezoncity.gov.ph

DIVISIONS


ADMINISTRATIVE DIVISION
This division is tasked to provide the department with economical, efficient, and effective services relating to personnel, records, supplies, equipment, budgets, and accomplishment reports.

For Admin-related concerns and inquiries, please contact Ms. Lolita A. Delos Santos, ✆ 8710-18-71.

SECURITY AND INTELLIGENCE DIVISION
This division is tasked to integrate and coordinate all activities involving security and intelligence networking in the City, including inspection and investigation of complaints filed by residents pertaining to public order, safety, and security. It processes business permits and working permits for security agencies and individual security guards. It also conducts inspections on public safety of business establishments’ structure and facilities, aside from providing security personnel to assist and maintain illegal vending activities.

For Security and Intelligence-related concerns and inquiries, please contact Ms. Virginia R. Caringal, ✆ 8734-99-91.

ANTI-SQUATTING AND RELOCATION DIVISION
This division its functions on demolition where taken over by Task Force Control Prevention and removal of all Illegal Structures and Squatting (TF-COPRISS) and the People’s Bureau on relocation.

For Anti-Squatting Enforcement and Relocation-related concerns and inquiries, please contact Mr. Erwin P. Lanuza, ✆ 8400-05-99.

GREEN TRANSPORT OFFICE
This division is tasked to integrate and coordinate all activities involving wide range of transport services providing public service within the city and to promote safe, efficient, comfortable, economical transportation service (bicycle, electric vehicles) to the public and advocate the use of government approved clean technology options or viable green alternative technology.

For Green Transport-related concerns and inquiries, please contact Ms. Shenah Marie M. Ibon, ✆ 8710-07-43.

SERVICE/S


The Department of Public Order and Safety has rendered services not only to the residents of this city but also to the public in general. The services rendered are not limited only to the tasks embodied in the above-cited ordinance but address the following as well:

  • Complaints and/or requests filed in this office by any citizen pertaining to peace and order, safety, security;
  • Inspections and investigations of business establishments;
  • Provision of Clearing of sidewalk obstructions and illegal vendors;
  • Rescue and relief operations in times of disaster and calamities such as; fire, earthquakes, flooding and typhoons;
  • DPOS Clearance for Private Security Guard;
  • DPOS Clearance for Private Security Agency, Training Centers, Dealer of Ammunition and Firearms, Retailer of Firecrackers and Fireworks Display Pyrotechnics;
  • DPOS Clearance for Firing Range.

Please see below RESOURCES for the requirements needed to avail the services.

When requesting for the services needed by this department, all you have to do is write the Department of Public Order and Safety, indicating their requests and/or complaints. If there is a need for an urgent response right away, please call us.

PROGRAM/S


Distribution and Awarding of Electric Tricycles to all qualified QC TODA members.

Distribution of Bicycle Helmets to Promote Safe Cycling in Quezon City.

Resources


GUIDE'S TO ALL DPOS SERVICES/REQUIREMENTS
GUIDE'S TO GTO SERVICES/REQUIREMENTS
GUIDE'S TO SID SERVICES/REQUIREMENTS
DPOS Event Coordination Form