CONTACT INFORMATION


Department of Public Order and Safety

Office Hours 
Monday to Friday
8:00 AM – 5:00 PM

ABOUT US


Description
The Department of Public Order and Safety (DPOS) promotes public order, security, and peace in the City. It is mandated to maintain orderliness through the strict implementation of all existing rules governing land use as well as other rules related to the maintenance of peace and order. The clearing of all public roads of any forms of obstructions is one of its priority mandates. 

Mission
To provide services using the pertinent provisions of laws, rules, and regulations for the benefit of the City’s constituents with dedication, punctuality, outstanding service, and sincerity. 

Vision
To be dedicated in serving the people and passionate in upholding the peace, order, and safety of the city. 

To be an office where service, integrity, and discipline are always observed.

To be a steward of the City helping lead the people towards a progressive and dynamic economy.  

Legal Bases

  • City Ordinance No. NC-140, S-90, Ordinance Establishing The Department Of Public Order And Safety In The Quezon City Government And Providing For And Defining Its Organization Structure, Duties, Functions And Responsibilities
  • City Ordinance No. SP-2447, S-2015, Ordinance Creating The Quezon City Green Transport Office Under The Department Of Public Order And Safety (DPOS), Defining Its Duties, Functions, And Responsibilities, Providing For Its Composition, Appropriating The Necessary Funds thereof and for other purposes

Service Pledge
Formulate plans and programs that improve public safety service in the City.

Provide auxiliary services for security and disaster control.

Undertake continuing studies and research on public security problems and make appropriate recommendations.

Maintain an intelligence network.

Conduct periodic surveillance of cleared existing squatter areas for upgrading as well as vacant land which are potential areas for squatting.

Develop informative and educational knowledge and awareness on global warming, climate change, and how motor vehicle emissions contribute to the ecological imbalance; and encourage all owners of all types of gasoline-fed and diesel-fed vehicles whether public or private to convert to clean air technology options.

SERVICES


DPOS Clearance For Private Security Guard 

A DPOS Clearance issued to private security guards securing occupational permit in compliance with the Quezon City Ordinance No. SP-942, S-2000 “An ordinance regulating the operation and activity of security detective or watchman agencies and its security guards or officers, detectives, or watchman deployed in Quezon City and imposing penalties violation thereof”.

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DPOS Clearance For Private Security Agency, Training Centers, Dealer Of Ammunition & Firearms

The DPOS Clearance is one of the requirements for securing New and Renewal of Business Permit.  This is in compliance with the Quezon City Ordinance SP-942, S-2000 “An Ordinance regulating the operation and activity of security detectives or watchman agencies.

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DPOS Clearance For Selling Of Firecrackers And Pyrotechnics Devices

All retailers/wholesalers of firecrackers and pyrotechnics devices is required to secure clearance at the Dept. of Public Order and Safety in compliance with Section 1 of the Quezon City Ordinance SP-2618, S-2017 “An Ordinance imposing a total ban on the use or play of firecrackers and pyrotechnics devices in all public places in Quezon City during festivity.

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DPOS Clearance For Fireworks Display Pyrotechnics

The Department of Public Order and Safety (DPOS) is responsible in the issuance of clearance for the use or display of firecrackers and pyrotechnics devices in compliance with Section 1 of the Quezon City Ordinance SP-2618, S-2017 “An Ordinance imposing a total ban on the use or play of firecrackers and pyrotechnic devices in all public places of Quezon City during festivity or for any occasion.

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DPOS Clearance For Firing Range

Firing range business in QC is required to secure Order of Payment to DPOS for firing range fee in compliance with Art. 41-QC Revenue Code.  

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Conduct Of Clearing Operation

One of the objectives of the Department of Public Order and Safety is the strict implementation and enforcement of all laws and ordinances.  DPOS is mandated to implement the clearing of road obstructions, encroachments, illegal structures and construction based on the complaints received by this department and on the inspections conducted by the Security and Intelligence Division.

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Inspection/Verification Of Various Public Safety And Security Related Complaints

The Department of Public Order and Safety receives various complaints and requests for inspection relative to public safety and security.  It is mandated to conduct monitoring and verification on all complaints received either official letter request, walk – in or phoned-in.

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Provision Of Security Personnel To All Quezon City Government Facilities

The Department of Public Order and Safety, as one of their vital functions is to provide or be assigned as physical security personnel to all facilities under the supervision of Quezon City Government.  Their functions and objective is to protect the assets inside and outside facilities including the safeguard of all employees, residents/clients and to deter or discourage all possible malicious intent and escapees to maintain a peaceful environment.

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DPOS Clearance For CCTV

The Dept. of Public Order and Safety is tasked to assist the Business Permit and Licensing Department in the implementation of QC Ordinance No. SP- 2695, S-2018, “An Ordinance AMENDING Ordinance No. SP-2139, S2012, otherwise known as an Ordinance mandating business establishments operating within the territorial jurisdiction of Quezon City to install Closed Circuit television System (CCTV) and prescribing penalties for violations thereof providing for this purpose”, the Minimum Technical Standards and Specifications as per DILG Memorandum Circular. The DPOS is tasked to inspect and determine the compliance of the Ordinance and issue CCTV Clearance for businesses operating within Quezon City.

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Enforcement And Implementation Of Ordinances Pertaining To Health Protocols

Relative to its mandate to provide security and safety to residents in QC and responsible to implement all laws, rules and regulations of the city, the DPOS is tasked to enforce existing City ordinances to combat COVID-19 as provided under the issued memorandum guidelines of the City Mayor in the declared alert levels for Quezon City. 

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Filing Of Protest /Contest Against Issued OVR Ticket (Health Protocol)

A process in which apprehended individuals are given the opportunity to express any complaints or concerns they have regarding their apprehension. 

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Procedure In The Payment Of OVR Ticket

The Ordinance Violation Receipts Tickets issued to the violators can be paid at the OVR Redemption Center at the DPOS Building. Payments should be made within five (5) days upon issuance/apprehension to avoid the elevation of case against the violator.

PROGRAMS


  • Distribution and Awarding of Electric Tricycles to all qualified QC TODA members.
    As of January 13, 2022, DPOS distributed 260 E-Trikes to the different beneficiaries of the City for livelihood, modernization and upgrading of the two-stroke tricycles, and improvement of air quality. The Department of Public Order and Safety, through the Green Transport Office, monitors the operation of the E-Trikes.
  • Distribution of Bicycle Helmets to Promote Safe Cycling in Quezon City
    To promote safe cycling in the City, a total of 2,998 bicycle helmets were distributed to bikers last October 2, 2020.  The Green Transport Office accepts registration of bicycles and other active modes of transportation voluntarily.
  • Clearing Operation 
    DPOS proceeded with the removal of the security booms last February 15, 2021 at the gate of Flordeliz Street corner Commonwealth, Geneva Garden Subdivision, Barangay North Fairview, to make the street accessible to the public under SP 946, series of 2020, An Ordinance was passed providing for the reopening to the public of subdivision roads within territorial jurisdiction of Quezon City.
  • Provision of Security Assistance during Special Events and Special Programs 
    In compliance with IATF guideline restrictions during Enhanced Community Quarantine due to COVID-19 Pandemic, all concerned agencies and departments conducted Joint Operation on Health Protocol “The One Time Big Time” last May 12, 2020 at Quezon City Memorial Circle. DPOS provided security assistance.

  • Anti-Insurgency Advocacy Campaign under POPS Plan
    The Quezon City Task Force for Capacitating Urban Communities for Peace and Development (TF-CUCPD) produced printed and audio-video materials depicting the lives of nine QCitizens, each representing a sector of Quezon City Society. Each sector contributes towards the maintenance of security and peace in the community, and fights against terrorism.

DEPARTMENT DIRECTORY


Mr. Elmo DG. San Diego, Ph.D.
City Government Department Head III
8400-0599
[email protected]

Divisions 

DivisionsOfficer NameOffice AddressContact Information
Administrative DivisionMs. Consolacion S. Buenaventura, Ph.D.
Chief Administrative Division
3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City8710-1871
[email protected]
Security and Intelligence DivisionMr. Roger P. Cuaresma
Security Officer V/Chief, Security and Intelligence Division
3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City8734-9991
[email protected]
Anti-Squatting and Relocation DivisionMr. Remigio B. Gregorio
Housing and Homesite Regulation Officer VI /Chief, Anti-Squatting and Relocation Division
3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City8400-0599;8924-1851
[email protected]
Green Transport OfficeMs. Corazon B. Medes
Chief Transportation Development OfficerChief, QC Green MTransport Office
Ground Floor, DPOS Building, Quezon City Hall Compound, Quezon City8710-0743
[email protected]

SPOTLIGHT


Downloadable Forms


DPOS Event Coordination Form (Updated)

Resources


DPOS CITIZEN'S CHARTER 2020

Last updated on April 19th, 2022