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How to Replace QCitizen ID

Home » QCitizen Guides » How to Replace QCitizen ID

REQUIREMENTS:

  • For Lost QCID Card
    • Affidavit of Loss
    • Photocopy of Valid ID
  • For Damaged Card
    • Signed Attestation  Letter or Incident report
    • Surrender of old QCID card
  • For Change of Residential Address
    • Signed Request Letter
    • Proof of Residency
    • Surrender of old QCID card
  • For Change of Email Address (QC E-Services)
    • Signed Request Letter
    • QCID card must be shown
  • For Correction of Other Details
    • Signed Request Letter
    • Surrender of old QCID card

SUPPORTING DOCUMENT/S OF CORRECTION:

  • PSA Birth Certificate (for Change of Name or Birthdate)
  • Valid ID with new signature or Affidavit of Discrepancy (for Correction of Signature)
  • Medical Certificate or Affidavit of Discrepancy (for Correction of Blood Type)
  • Marriage Certificate/Divorce or Annulment Decree/Death Certificate of Spouse (for Change of Civil Status)

PROCESS:

  1. Proceed to the Ground Floor of the Finance Building (Building F) at the Quezon City Hall compound and submit the required documents to the Administrative Support Staff of the QCID Team. Then wait for it to be verified and for the Order of Payment to be issued.
  1. Proceed to the Miscellaneous Section – Taxes and Fees Division at the Ground Floor of the City Treasurer’s Office. Present the Order of Payment issued by the QCID personnel and pay the PHP 100.00 replacement fee. An official receipt will be issued after payment. 

Exemptions from Fees:

  • New Applicants of QCID
  • Indigent Applicant (Must present a Certificate of Indigency)
  • Residents of a specific area or barangay that has been affected by a disaster
  1. Return to the Ground Floor of the Finance Building, Quezon City Hall Compound, and present the official receipt along with the required documents to the QCID personnel.
  1. Proceed to the releasing window to claim the reprinted QCID physical card.

CONTACT INFORMATION:

OFFICE OF THE CITY ADMINISTRATOR – QCID TEAM
qcidteam@quezoncity.gov.ph
8988-4242 local 8210

REFERENCES:
OFFICE OF THE CITY ADMINISTRATOR
QCITIZEN ID


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