The City General Services Department (CGSD) ensures the delivery of basic services for QCitizens, providing technical support and expertise.
Provide the delivery of general services to the Quezon City Government and its constituents that are effective, efficient, and economical.
To be a Quality Community within the Quezon City Government by delivering responsive and quality general services through committed, service-oriented, and technologically-adept personnel.
Metro Manila Commission (MMC) Executive Order No. 5, s-1985 dated 01 March 1985 – Creation of the General Services Office of the Quezon City.
Article Twenty, Section 490, Title V, Chapter III, Book III, Republic Act 7160 – The Local Government Code of 1991
COA Circular 92-386 – Rules And Regulations on Supply and Property Management in the Local Government
Republic Act 9184 – Procurement Reform Act
Quezon City Ordinance No. SP-131, Series of 1993 – An Ordinance Creating the Motorpool Division under the City General Services Office and Providing for its functions.
Presidential Decree 1216 – Defining Open Space in Residential Subdivisions and Amending Section 31 of Presidential Decree No. 957 requiring Subdivision Owners to Provide Roads, Alleys, Sidewalks and Reserve Open Space for Parks or Recreational Use
Office Order No. 80, Series of 2018 – Transferring Operational Control and Supervision over the Activities and Operational Functions of the Task Force Streetlights to the City General Services Department Head, in Concurrent Capacity
Office Order No. 101, series of 2020 – Creating the Task Force Streetlighting program otherwise known as Task Force Streetlighting”
Deliver effective, efficient, and economical services as promised in our Citizen’s Charter
Provide 24/7 access to the services of the CGSD, with no noon break
Serve the public with utmost integrity, honesty, courtesy, and dedication
Develop committed, service-oriented, and technologically-adept personnel
Preparation of Disbursement Voucher – Procurement of Goods, Infrastructure, Projects, and Consultancy Services
The Disbursement Voucher is prepared as part of the requirements for the payment for services rendered or goods delivered, including claims on Infra, Supplies and Materials Maintenance, Security, and other related services rendered by contractors & suppliers under Contracts, Purchase Order, and others.
Provision and Fast Tracking of Copies of Documents, Letters, and other Forms of Correspondence
Provides available copies on file of requested documents properly authorized for release by the approving authority. This involves requisition and charge-out procedures in chairing RMCD files and records safe kept and maintained in our records storage facility.
CGSD enforces policies on Quezon City Government records management and administration. This involves the review and evaluation of all requests for authority to dispose of the City’ valueless unnecessary records.
Provides Original Certificate of Title/s available, safe kept, and administered under the custody of Records Management and Control Division, in support of the City’s Housing Project thru Quezon City Housing Community Development and Resettlement Department (HCDRD). All requests shall be approved by the City General Services Department Head for release.
Posting of Notices, Advisories & Bulletins, & Issuance of Certificate of Posting
A certificate of Posting serves as proof that the Department has posted an approved request in a conspicuous area inside the QC Hall compound (e.g. High-Rise Building East and West Wing bulletin boards).
Conducts annual physical inventory of all supplies and property of the local government units to ascertain the value of movable assets of the City. A physical inventory is conducted per schedule given to various Departments / Offices / Units / Task Forces of the Quezon City Government, results of which are furnished to the Office of the City Mayor, Accounting Department, and the Commission on Audit.
Inspection of deliveries by an authorized Technical Inspector is conducted to determine if the items conformed to the specifications set forth on the Purchase Order / Supplies Delivery Agreement and/or Contracts or Agreements.
To ensure proper and maximum utilization of government properties, particularly motor vehicles, renewal of registration in coordination with corresponding End-users is facilitated by MPMCD with the Land Transportation Office.
The permit for the distribution of leaflets and fliers provides public and private entities the opportunity to market/promote their products and services within the Quezon City Hall Compound to the employees and transacting public.
The Job Order Form is issued to the requesting offices that need the maintenance service of the Department. It also monitors if the request for repair of office furniture, equipment, and facilities has been acted on effectively and efficiently.
The Department provides venues for meetings, seminars, and events at the lobby, plaza, covered walks, and other open spaces within the Quezon City Hall Compound, giving priority to government-sponsored and approved activities. NGO and private groups can also be accommodated upon the approval of the management and availability of the requested venue.
Receives all goods, supplies, and equipment delivered by contractors for storage and safekeeping, accounts for each item received, and issues the same to various Offices and Departments for their daily operation.
Issuance of Commonly Used Supplies from Centralized Stocking thru Funded Requisition and Issue Slip (RIS)
The GSD-Central Warehouse procures commonly used supplies and equipment from the PS-DBM. Issuances of these supplies and equipment to requesting offices and departments need to be supported with funded RIS.
Provides transport assistance to all City Departments and Offices as well as City constituents. Letter requests with the necessary information must be forwarded to determine the necessity of the transport service and serve as the basis for approval.
Pre-inspection of City-owned motor vehicles prior to LTO registration to determine the vehicle’s roadworthiness and to ensure that the subject vehicle shall pass or qualify the LTO standard of requirements.
The City General Services Department’s request for renewal of Safety Seal Certification was granted on December 20, 2021.
CGSD won the 1st PLACE under OFFICES OF QC HALL CATEGORY and received a Certificate of Recognition, along with 5,000 Environmental Points (EP).
The newly promoted/appointed employees! On 20 January 2023 and 3 February 2023, the following 16 applicants were screened and found qualified by the Quezon City Human Resource Merits Personnel Selection Board Placement Committee for the plantilla positions under the City General Services Department