CONTACT INFORMATION
Quezon City General Hospital
- QCGH
- Seminary Road, Barangay Bahay Toro, Project 8, QCGH, Quezon City
- 8863-0800
- [email protected]
- https://www.qcgh.org
Office Hours
Monday to Friday
8:00 AM – 5:00 PM
ABOUT US
Description
The Quezon City General Hospital (QCGH) Medical Center is a 250-bed capacity tertiary-level hospital that provides the benefits of modern health care to the city’s poor constituents. It also provides hospital training for prospective medical doctors, nurses and other personnel in the medical field.
Mission
The Quezon City General Hospital will be a center of excellence among local government hospitals in the Philippines.
Vision
To provide effective and efficient health care services with total professionalism and dedication through continuous quality improvement.
Legal Basis
Quezon City General Hospital was officially opened by virtue of City Ordinance No. 7555 Series 1968.
Republic Act Number 6548 “ An Act further Amending Republic Act No. 573 as amended. Otherwise known as the “Revised Charter of Quezon City” was approved on August 26, 1972 which elevated the Quezon City General Hospital as one of the City Departments.
Services
AMBULATORY SERVICES
- 24-hour Emergency Room Service
- Out Patient Department
- TB – DOTS Unit
- Animal Bite
- Human Milk Bank
DEPARTMENT OF PATHOLOGY
- Hematology
- Clinical Chemistry
- Clinical Microscopy
- Microbiology
- Blood Bank
- Serology / Immunology
- Histopathology, Cytopathology
- Autops
- Physiatric consultation
- Physical therapy for following the conditions
A. Neurologic conditions
B. Surgical & orthopedic
C. Musculoskeletal
D. Pediatric
E. Pain management
F. Arthritis conditions
G. Geriatric rehab
H. Pulmonary
I. Sports related condition
J. Conditioning and fitness program
DEPARTMENT OF INTERNAL MEDICINE
- Cardiology – Heart station
ECG, 2- D Echo w/ color Doppler,
Peripheral Doppler
- Medical Intensive Care
- Oncology
- Pulmonary
- Endoscopy Unit
- Hemodialysis
DEPARTMENT OF ANESTHESIA
- General, Spinal, Epidural, local Anesthesia
- Conscious Sedation
- Monitored Anesthesia Care
- Anesthesia for Out-patient procedures
- Anesthesia for procedures outside the operating room (Endoscopy,UTZ,CT,Xray)
- Pain Management
- Ultrasound Guided Black
DEPARTMENT OF SURGERY
- Ambulatory Surgical Unit
- Trauma Care
- Surgical Intensive Care
- General Surgery
- GI Surgery
- Head and Neck Surgery
- Neurosurgery
- Oncologic Surgery
- Orthopedic Surgery
- Plastic Surgery
- Urological Surgery
- Labarasophy Unit
- Minimal Invasive
DEPARTMENT OF OPHTHALMOLOGY
- External eye examination
- Refraction
- Optic Nerve and Glaucoma
- Testing & Monitoring
- Posterior Segment Evaluation
- Surgeries
DEPARTMENT OF PEDIATRICS
- Neonatology
- Cardiology
- Pulmonology
- Allergology and Immunology
- Infectious and Communicable Diseases
- Nephrology
- Dermatology
- Ambulatory Pediatrics
- Intensive Care
- Hematology – Oncology
OB-GYNECOLOGY
- Gynecologic Endoscopy
- Mother’s Class
- Oncology
- Perinatology
- Ultrasound
FAMILY AND COMMUNITY MEDICINE
- Industrial Health Clinic
- Community Services
- Family Counseling & Psychodynamics
DENTAL DEPARTMENT
- Oral Diagnosis
- Oral Prophylaxis
- Tooth Restorations
- Temporary Filling
- Permanent Filling (Light cured Composite)
- Tooth Extraction
- Simple Extractions
- Complicated Extractions
- Dental X-ray
- Panoramic X-ray
- Cephalometric X-ray
- TMJ 2 & 2 X-ray
- Fluoride Treatment
RADIOLOGY DEPARTMENT
- Routine X-ray and special whole-body examinations
- Ultrasound examinations
- CT-Scan & 2-D Echo Doppler
- MRI
- Mammogram
Guides
How to process patient with Philhealth

Ang eOPD QCGH Out-Patient Department Online Appointment Service ay isang 24-hour online service para maka pag pa rehistro.
Proseso:
1. Magpunta sa website ng www.qcgh.org at iclick ang OPD Registration para sa on-line service at kumpletuhin ang mga sumusunod na tanong.
2. Hintayin ang tawag ng doctor para malaman ang nakatakdang araw ng inyong konsultasyon.
3. Pumunta sa itinakdang araw ng inyong konsultasyon sa Quezon City General Hospital.
QCGH Out-Patient Department (OPD):
DR. EARL MERIS
OPD, Chairperson
Contact Number: 0917-8401452 Seminary Road, EDSA, Quezon
How to avail discounts and other government subsidize fees
POLICIES AND PROCEDURES ON AVAILMENT OF MEDICAL SERVICES ASSISTANCE
The Medical Social Service Department is an integral component of the organizational structure of the hospital and other health care agencies. MSW plays a vital role in the delivery of quality health care to the public needing medical interventions to improve health conditions.
The QCGH-Medical Social Service Department was given two separate offices to better attend to its clients. One is within the main lobby of the hospital, operates from 8:00 a.m thru 5: 00p.m Mondays thru Sundays and holidays while the other is within the emergency room premises; the latter operates on a 24-hour basis. The Medical Social Service strictly adheres to the provisions of Administrative Order No. 51-A s. 2001on Implementing Guidelines on Classification of Patients and on Availment of Medical Social Services in Government Hospitals. To assist service patients seeking MSS assistance the Medical Social Workers shall conduct interview, assessment, classification and issues MSS ID to services patients, assisting OPD service patients seeking medical assistance for their medicines, laboratory and radiologic examinations. And, to assist in-patients at service wards seeking medical assistance and referrals to other welfare agencies for assistance.
DESCRIPTION | FLOWCHART | RESPONSIBLE PERSON |
Interviews service patients to gather data. Evaluates patient for eligibility assistance. See guidelines on AO 51-A s.2001 If patient is not eligible for MSS assistance, patient may refer to other agencies. See guidelines on Managing Referrals to other welfare agency. Informs service patient about his/her classification and MSS programs and services. Instructs patient to sign the Assessment Tool and Contract of Responsibility. Issues of MSS ID to service patients. See guidelines on MSS ID. Encode patient classification and MSS ID number in the Hospital Information System (HIS). Records classification on patient’s chart at the Service ward and MSS general logbook for OPD-ER service patients. Files documents. | ![]() | •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker |
How to avail discounts and other government subsidize fees
MEDICAL ASSISTANCE FOR DRUGS, MEDICINES, MEDICAL SUPPLIES, LABORATORY AND RADIOLOGIC EXAMINATIONS TO SERVICE PATIENTS
DESCRIPTION | FLOWCHART | RESPONSIBLE PERSON |
Receives request, Quotation, Statement of Account (SOA) or referral for medical assistance Checks category of patient. If old, ask to present MSS ID, retrieve files and check record in the Hospital Information System (HIS). If patient is new, interview using assessment tool. Evaluates patient for eligibility assistance based on the AO 51-A s. 2001. See Guidelines on Managing Referrals from Other Welfare Agency If not eligible, refer patient to other welfare agencies or may avail of the 20% privilege discount for senior citizen, PWD and government employees. Orients patient and relative on the hospital policies and available social services. Signs MSS assessment took and contract of responsibility. Issues MSS service card | ![]() | •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker |
DESCRIPTION | FLOWCHART | RESPONSIBLE PERSON |
If services available, Medical Social Worker will give appropriate discount. If patient/relative manifest difficulty paying the classified amount, reclassified using the Post A/R transfer for hospital guarantor in the Hospital Information System (HIS) and/or refer to other welfare agency. Encode patient classification and the Hospital Information System (HIS) click Post Discount scheme to determine patient/relative classified amount. Inform patient/relative of the classified amount and reflect in the Statement of Account (SOA) and instruct to proceed at Cash Section to pay. Records classification of patient’s to MSS general logbook. Logs and files. | ![]() | •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker |
How to avail discounts and other government subsidize fees
REFERRAL TO OTHER WELFARE AGENCIES FOR MEDICAL ASSISTANCE TO SERVICE PATIENTS
DESCRIPTION | FLOWCHART | RESPONSIBLE PERSON |
Receives referral for medical assistance. Checks data. If incomplete, the Medical Social Worker returns data to patient/relative for completion. If complete, checks patient category. If old, retrieves, check in the Hospital Information System (HIS) and updates record. Prepares referral letter to other welfare agency for financial/medical assistance. Instruct patient/relative to submit the required documents. Ask patient/relative to sign the duplicate copy. Records at the MSS referral logbook to other welfare agencies. | ![]() | •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker |
How to avail discounts and other government subsidize fees
AVAILMENT OF MEDICAL ASSISTANCE FROM OTHER AGENCIES SUCH AS PCSO, DOH AND DSWD FUND FOR SERVICE PATIENTS
DESCRIPTION | FLOWCHART | RESPONSIBLE PERSON |
Receives request, Statement of Account (SOA) or referral for medical assistance Checks category of patient. If old, ask to present MSS ID, retrieve files and check record in the Hospital Information System (HIS). Evaluates patient for eligibility assistance. Orients patient/relative on the coverage of government subsidize funds/ guarantee letter and the requirements. Receives and checks the required documents. Prepares Social Case Summary Report and Referral Letter. | ![]() | •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker |
DESCRIPTION | FLOWCHART | RESPONSIBLE PERSON |
Encode patient classification. Click Hospitalization plan and HMO’s/ Guarantors and input the amount granted, then Tag transaction. Stamps and signs on SOA for drugs/medicines, laboratory and diagnostic procedures and other radiologic and imaging procedures. Inform patient/relative of the assistance given thru the use of guarantee letter and instruct to proceed at laboratory, radiology and/or pharmacy to avail the medical assistance. Records Patients name and assistance provided in the Logbook for medical assistance. Files documents. | ![]() | •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker •Medical Social Worker |
Department Directory
Dr. Josephine B. Sabando
Medical Center Chief II
8920-5002 | 8920-7081
Divisions/Sections
Divisions | Officer Name | Office Address | Contact Information |
Asst. Director for Professional Services | Benalexander A. Pedro, MD, DPBO, FPAO, MBAH | QCGH, Main Building 5TH Floor, Bldg. C | 8863-08-00 loc. 501 |
Medical Services | Karl David A. Alva, MD, FPSGS, MPA CHIEF OF CLINICS | QCGH, Main Building 5TH Floor, Bldg. C | 8863-0800 loc. 502 |
Medical Ancillary Services | Shahani Duque, MD, FPOGS OIC – MEDICAL ANCILLARY | QCGH, Main Building 5TH Floor, Bldg. C | 8863-0800 loc. 503 |
Nursing Services | Marilou Guillermina J. Palafox, RN, Ph.D CHIEF of NURSE | QCGH, Main Building 5TH Floor, Bldg. C | 8863-0881 |
Dietary Services | Jemellie Rose M. Azuela, RND, MGM Dietary Head | QCGH, Dietary, Old Building | 8863-0888 |
Administrative Division | Mr. Joannes A. Bacud, LLB Chief Administrative Officer / AO-V | QCGH, Main Building 5TH Floor, Bldg. C | 8863-0883 |
Personnel Division | Ms. Ana Marites T. Mamauag Chief of Personnel / HRMO | QCGH, Main Building 5TH Floor, Bldg. A | 8863-0800 loc. 509 |
Accounting | Mr. Ferdinand Rene B. Quesada CHIEF of ACCOUNTING DEPARTMENT / Accountant V | QCGH, Main Building 5TH Floor, Bldg. A | 8863-0879 |
Engineering | Engr. Richard R. Cruz, PEE, MPA OIC – ENGINEERING DEPARTMENT | QCGH, Main Building 5TH Floor, Bldg. A | 8863-0889 |
Spotlight
Awards and Certification


The new features of the Quezon City General Hospital Medical Center include:
- Five operating suite located at the main OR complex and one at the OB-OR complex
- One OR suite with a view deck for use of residents and nurses under training
- Eight-bed Service Case and six-bed Pay Medical Intensive Care Unit (ICU) equipped with patients’ monitor and a central monitor
- 10-bed Post Anesthesia Care Unit located at the OR complex and a separate four-bed Surgical Intensive Care Unit
- 10-bed labor room and eight-bed delivery room with eight-bed recovery room
- Patient’s watchers’ area provided with air conditioning unit, and a toilet and bath for the Surgical ICU, Medical ICU, Pediatric ICU and even expectant fathers waiting for their wife undergoing labor and subsequent delivery of baby.
- 45 single rooms for pay patients with toilet and bath, hot and cold water and aircon as amenities
- Big and spacious nurse station with extra rooms for the students
- Centralized medical gas pipeline system and vacuum supply system
- Spacious lobbies on the first and fifth floors
- First floor with atrium for entry of natural light and ventilation purposes
- Four elevators, three service stairs and a ramp
- Automatic sprinkler system and CCTV cameras on all floors and corridors
The new diagnostic equipment and medical instruments also include:
- 64-Slice Computerized Tomography Scanner (CT scan) making QCGH the only government hospital with this high-end diagnostic tool
- 4D ultrasound
- One purely dedicated cardiac ultrasound for 2D-echo procedures
- Computerized Radiography and Digital Fluoroscopy system
- 10-patient monitors and a central monitor
- One Leica microscope
- One Colposcope with LEEP
- Two ECG machines and eight defibrillators and two fetal monitors
e-Service Link
QCGH Out-Patient Department Online Appointment Service
Resources
Accounting Division Charter
Admin Records Charter
Admitting Section Charter
Cash Section Charter
Director's Office Charter
Hesu Charter
Department of Anesthesiology
Department of Dental Medicine
Department of Dietetics
Department of Family Medicine
Department of Internal Medicine
Department of Obstetrics and Gynecology
Department of Ophthalmology
Department of ORL-HNS
Department of Pathology
Department of Pediatrics
Department of Psychiatry
Department of Radiology
Department of Surgery
Director's Office
Engineering Division
Human Resource Division Charter
Information Technology Charter
PDER Training Charter
Human Milk Bank
Medical Records Section
Medical Social Service
Nursing Service
PDER Budget Section Charter
PDER IERB Citizen's Charter
Pharmacy Section
Planning, Development, Education & Research
Property and Supply Charter
Public Assistance Desk Charter
Property and Supply
Public Assistance Office
Quality Management Unit
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