CONTACT INFORMATION


Quezon City General Hospital

  • QCGH
  • Seminary Road, Barangay Bahay Toro, Project 8, QCGH, Quezon City
  • 8863-0800
  • [email protected]
  • https://www.qcgh.org

Office Hours
Monday to Friday            
8:00 AM – 5:00 PM

ABOUT US


Description

The Quezon City General Hospital (QCGH) Medical Center is a 250-bed capacity tertiary-level hospital that provides the benefits of modern health care to the city’s poor constituents.  It also provides hospital training for prospective medical doctors, nurses and other personnel in the medical field.

Mission

The Quezon City General Hospital will be a center of excellence among local government hospitals in the Philippines.

Vision

To provide effective and efficient health care services with total professionalism and dedication through continuous quality improvement.

Legal Basis

Quezon City General Hospital was officially opened by virtue of City Ordinance No. 7555 Series 1968.

Republic Act Number 6548 “ An Act further Amending Republic Act No. 573 as amended. Otherwise known as the “Revised Charter of Quezon City” was approved on August 26, 1972 which elevated the Quezon City General Hospital as one of the City Departments.

Services


AMBULATORY SERVICES

  • 24-hour Emergency Room Service
  • Out Patient Department
  • TB – DOTS Unit
  • Animal Bite
  • Human Milk Bank

DEPARTMENT OF PATHOLOGY

  • Hematology
  • Clinical Chemistry
  • Clinical Microscopy
  • Microbiology
  • Blood Bank
  • Serology / Immunology
  • Histopathology, Cytopathology
  • Autops
  • Physiatric consultation
  • Physical therapy for following the conditions

             A.       Neurologic conditions

             B.         Surgical & orthopedic

             C.         Musculoskeletal

             D.        Pediatric

             E.         Pain management

             F.         Arthritis conditions

             G.        Geriatric rehab

             H.        Pulmonary

             I.          Sports related condition

             J.          Conditioning and fitness program

DEPARTMENT OF INTERNAL MEDICINE

  • Cardiology – Heart station

             ECG, 2- D Echo w/ color Doppler,

             Peripheral Doppler

  • Medical Intensive Care
  • Oncology
  • Pulmonary
  • Endoscopy Unit
  • Hemodialysis

DEPARTMENT OF ANESTHESIA

  • General, Spinal, Epidural, local Anesthesia
  • Conscious Sedation
  • Monitored Anesthesia Care
  • Anesthesia for Out-patient procedures
  • Anesthesia for procedures outside the operating room (Endoscopy,UTZ,CT,Xray)
  • Pain Management
  • Ultrasound Guided Black

DEPARTMENT OF SURGERY

  • Ambulatory Surgical Unit
  • Trauma Care
  • Surgical Intensive Care
  • General Surgery
  • GI Surgery
  • Head and Neck Surgery
  • Neurosurgery
  • Oncologic Surgery
  • Orthopedic Surgery
  • Plastic Surgery
  • Urological Surgery
  • Labarasophy Unit
  • Minimal Invasive

DEPARTMENT OF OPHTHALMOLOGY

  • External eye examination
  • Refraction
  • Optic Nerve and Glaucoma
  • Testing & Monitoring
  • Posterior Segment Evaluation
  • Surgeries

DEPARTMENT OF PEDIATRICS

  • Neonatology
  • Cardiology
  • Pulmonology
  • Allergology and Immunology
  • Infectious and Communicable Diseases
  • Nephrology
  • Dermatology
  • Ambulatory Pediatrics
  • Intensive Care
  • Hematology – Oncology

OB-GYNECOLOGY

  • Gynecologic Endoscopy
  • Mother’s Class
  • Oncology
  • Perinatology
  • Ultrasound

FAMILY AND COMMUNITY MEDICINE

  • Industrial Health Clinic
  • Community Services
  • Family Counseling & Psychodynamics

DENTAL DEPARTMENT

  • Oral Diagnosis
  • Oral Prophylaxis
  • Tooth Restorations
  • Temporary Filling
  • Permanent Filling (Light cured Composite)
  • Tooth Extraction
  • Simple Extractions
  • Complicated Extractions
  • Dental X-ray
  • Panoramic X-ray
  • Cephalometric X-ray
  • TMJ 2 & 2 X-ray
  • Fluoride Treatment

RADIOLOGY DEPARTMENT

  • Routine X-ray and special whole-body examinations
  • Ultrasound examinations
  • CT-Scan & 2-D Echo Doppler
  • MRI
  • Mammogram

 Guides


How to process patient with Philhealth

Ang eOPD QCGH Out-Patient Department Online Appointment Service ay isang 24-hour online service para maka pag pa rehistro. 

Proseso:

1.  Magpunta sa website ng www.qcgh.org at iclick ang OPD Registration para sa on-line service at kumpletuhin ang mga sumusunod na tanong.

2.  Hintayin ang tawag ng doctor para malaman ang nakatakdang araw ng inyong konsultasyon.

3.  Pumunta sa itinakdang araw ng inyong konsultasyon sa Quezon City General Hospital.

QCGH Out-Patient Department (OPD):

   DR. EARL MERIS

         OPD, Chairperson

         Contact Number:  0917-8401452         Seminary Road, EDSA, Quezon

How to avail discounts and other government subsidize fees
POLICIES AND PROCEDURES ON AVAILMENT OF MEDICAL SERVICES ASSISTANCE

The Medical Social Service Department is an integral component of the organizational structure of the hospital and other health care agencies. MSW plays a vital role in the delivery of quality health care to the public needing medical interventions to improve health conditions. 

The QCGH-Medical Social Service Department was given two separate offices to better attend to its clients. One is within the main lobby of the hospital, operates from 8:00 a.m thru 5: 00p.m Mondays thru Sundays and holidays while the other is within the emergency room premises; the latter operates on a 24-hour basis. The Medical Social Service strictly adheres to the provisions of Administrative Order No. 51-A s. 2001on Implementing Guidelines on Classification of Patients and on Availment of Medical Social Services in Government Hospitals. To assist service patients seeking MSS assistance the Medical Social Workers shall conduct interview, assessment, classification and issues MSS ID to services patients, assisting OPD service patients seeking medical assistance for their medicines, laboratory and radiologic examinations. And, to assist in-patients at service wards seeking medical assistance and referrals to other welfare agencies for assistance.  

DESCRIPTIONFLOWCHART RESPONSIBLE PERSON
Interviews service patients to gather data.  

Evaluates patient for eligibility assistance. 
See guidelines on AO 51-A s.2001

If patient is not eligible for MSS assistance, patient may refer to other agencies. 
See guidelines on Managing Referrals to other welfare agency. 

Informs service patient about his/her classification and MSS programs and services.  

Instructs patient to sign the Assessment Tool and Contract of Responsibility. 

Issues of MSS ID to service patients. 
See guidelines on MSS ID.

Encode patient classification and MSS ID number in the Hospital Information System (HIS). 

Records classification on patient’s chart at the Service ward and MSS general logbook for OPD-ER service patients.  

Files documents.

Medical Social Worker

•Medical Social Worker


•Medical Social Worker




•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

 How to avail discounts and other government subsidize fees
MEDICAL ASSISTANCE FOR DRUGS, MEDICINES, MEDICAL SUPPLIES, LABORATORY AND RADIOLOGIC EXAMINATIONS TO SERVICE PATIENTS

DESCRIPTIONFLOWCHART RESPONSIBLE PERSON
Receives request, Quotation, Statement of Account (SOA) or    referral for medical assistance 


Checks category of patient. If old, ask to present MSS ID, retrieve files and check record in the Hospital Information System (HIS). 

If patient is new, interview using assessment tool.  


Evaluates patient for eligibility assistance based on the AO 51-A s. 2001. 
See Guidelines on Managing Referrals from Other Welfare Agency 

If not eligible, refer patient to other welfare agencies or may avail of the 20% privilege discount for senior citizen, PWD and government employees.  

Orients patient and relative on the hospital policies and available social services. 

Signs MSS assessment took and contract of responsibility. 



Issues MSS service card

•Medical Social Worker

•Medical Social Worker


•Medical Social Worker


•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

DESCRIPTIONFLOWCHART RESPONSIBLE PERSON
If services available, Medical Social Worker will give appropriate discount. If patient/relative manifest difficulty paying the classified amount, reclassified using the Post A/R transfer for hospital guarantor in the Hospital Information System (HIS)  and/or refer to other welfare agency. 


Encode patient classification and the Hospital Information System (HIS) click Post Discount scheme to determine patient/relative classified amount.  


Inform patient/relative of the classified amount and reflect in the Statement of Account (SOA) and instruct to proceed at Cash Section to pay. 


Records classification of patient’s to MSS general logbook.


Logs and files.


•Medical Social Worker




•Medical Social Worker




•Medical Social Worker




•Medical Social Worker




•Medical Social Worker



•Medical Social Worker


 How to avail discounts and other government subsidize fees
REFERRAL TO OTHER WELFARE AGENCIES FOR MEDICAL ASSISTANCE TO SERVICE PATIENTS

DESCRIPTIONFLOWCHART RESPONSIBLE PERSON
Receives referral for medical assistance.

Checks data. 


If incomplete, the Medical Social Worker returns data to patient/relative for completion.  



 If complete, checks patient category.   


If old, retrieves, check in the Hospital Information System (HIS) and updates record. 

Prepares referral letter to other welfare agency for financial/medical assistance. 

Instruct patient/relative to submit the required documents. 

Ask patient/relative to sign the duplicate copy. 

Records at the MSS referral logbook to other welfare agencies.


•Medical Social Worker

•Medical Social Worker


•Medical Social Worker


•Medical Social Worker


•Medical Social Worker


•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker

•Medical Social Worker
•Medical Social Worker


 How to avail discounts and other government subsidize fees
AVAILMENT OF MEDICAL ASSISTANCE FROM OTHER AGENCIES SUCH AS PCSO, DOH AND DSWD FUND FOR SERVICE PATIENTS

DESCRIPTIONFLOWCHART RESPONSIBLE PERSON
Receives request, Statement of Account (SOA) or    referral for medical assistance 


Checks category of patient. If old, ask to present MSS ID, retrieve files and check record in the Hospital Information System (HIS). 


Evaluates patient for eligibility assistance.

Orients patient/relative on the coverage of government subsidize funds/ guarantee letter and the requirements.


Receives and checks the required documents. Prepares Social Case Summary Report and Referral Letter.


•Medical Social Worker




•Medical Social Worker



•Medical Social Worker

•Medical Social Worker



•Medical Social Worker
DESCRIPTIONFLOWCHART RESPONSIBLE PERSON
Encode patient classification. Click Hospitalization plan and HMO’s/ Guarantors and input the amount granted, then Tag transaction.  
 

Stamps and signs on SOA for drugs/medicines, laboratory and diagnostic procedures and other radiologic and imaging procedures. 
Inform patient/relative of the assistance given thru the use of guarantee letter and instruct to proceed at laboratory, radiology and/or pharmacy to avail the medical assistance. 

Records Patients name and assistance provided in the Logbook for medical assistance. 

Files documents.


•Medical Social Worker



•Medical Social Worker




•Medical Social Worker




•Medical Social Worker


•Medical Social Worker

Department Directory


Dr. Josephine B. Sabando
Medical Center Chief II
8920-5002 | 8920-7081

Divisions/Sections

Divisions Officer Name Office AddressContact Information
Asst. Director for Professional ServicesBenalexander A. Pedro, MD, DPBO, FPAO, MBAH
QCGH, Main Building
5TH Floor, Bldg. C
8863-08-00 loc. 501
Medical ServicesKarl David A. Alva, MD,  FPSGS, MPA
CHIEF OF CLINICS

QCGH, Main Building
5TH Floor, Bldg. C
8863-0800 loc. 502
Medical Ancillary ServicesShahani Duque, MD, FPOGS
​OIC – MEDICAL ANCILLARY

QCGH, Main Building
5TH Floor, Bldg. C
8863-0800 loc. 503
Nursing ServicesMarilou Guillermina J. Palafox, RN, Ph.D
CHIEF of NURSE
QCGH, Main Building
5TH Floor, Bldg. C
8863-0881
Dietary Services
Jemellie Rose M. Azuela, RND, MGM
Dietary Head

QCGH, Dietary, Old Building8863-0888
Administrative DivisionMs. Joannes A. Bacud, LLB​
Chief Administrative Officer / AO-V

QCGH, Main Building
5TH Floor, Bldg. C
8863-0883
Personnel DivisionMs. Ana Marites T. Mamauag
Chief of Personnel / HRMO
QCGH, Main Building
5TH Floor, Bldg. A
8863-0800 loc. 509
AccountingMs. Ferdinand Rene B. Quesada
CHIEF of ACCOUNTING DEPARTMENT / Accountant V
QCGH, Main Building
5TH Floor, Bldg. A
8863-0879
EngineeringEngr. Richard R. Cruz, PEE, MPA
OIC – ENGINEERING DEPARTMENT
QCGH, Main Building
5TH Floor, Bldg. A
8863-0889

Spotlight 


Awards and Certification

Know More

The new features of the Quezon City General Hospital Medical Center include:

  • Five operating suite located at the main OR complex and one at the OB-OR complex
  •  One OR suite with a view deck for use of residents and nurses under training
  •  Eight-bed Service Case and six-bed Pay Medical Intensive Care Unit (ICU) equipped with patients’ monitor and a central monitor
  • 10-bed Post Anesthesia Care Unit located at the OR complex and a separate four-bed Surgical Intensive Care Unit
  • 10-bed labor room and eight-bed delivery room with eight-bed recovery room
  • Patient’s watchers’ area provided with air conditioning unit, and a toilet and bath for the Surgical ICU, Medical ICU, Pediatric ICU and even expectant fathers waiting for their wife undergoing labor and subsequent delivery of baby.
  • 45 single rooms for pay patients with toilet and bath, hot and cold water and aircon as amenities
  • Big and spacious nurse station with extra rooms for the students
  • Centralized medical gas pipeline system and vacuum supply system
  • Spacious lobbies on the first and fifth floors
  • First floor with atrium for entry of natural light and ventilation purposes
  • Four elevators, three service stairs and a ramp
  • Automatic sprinkler system and CCTV cameras on all floors and corridors

The new diagnostic equipment and medical instruments also include:

  • 64-Slice Computerized Tomography Scanner (CT scan) making QCGH the only government hospital with this high-end diagnostic tool
  • 4D ultrasound
  • One purely dedicated cardiac ultrasound for 2D-echo procedures
  • Computerized Radiography and Digital Fluoroscopy system
  • 10-patient monitors and a central monitor
  • One Leica microscope
  • One Colposcope with LEEP
  • Two ECG machines and eight defibrillators and two fetal monitors

e-Service Link

QCGH Out-Patient Department Online Appointment Service

Resources


Accounting Division
Department of Anesthesiology
Department of Dental Medicine
Department of Dietetics
Department of Family Medicine
Department of Internal Medicine
Department of Obstetrics and Gynecology
Department of Ophthalmology
Department of ORL-HNS
Department of Pathology
Department of Pediatrics
Department of Psychiatry
Department of Radiology
Department of Surgery
Director's Office
Engineering Division
Human Milk Bank
Human Resource Division
Medical Records Section
Medical Social Service
Nursing Service
Pharmacy Section
Planning, Development, Education & Research
Property and Supply
Public Assistance Office
Quality Management Unit

Last updated on April 9th, 2022