CONTACT INFORMATION


City Treasurer’s Office

  • CTO
  • Annex Building, QC Hall Mayaman St., Brgy. Central, Diliman, Quezon City
  • 8988-4242 locals 8317 / 8145 / 8156 / 8157
  • [email protected]

Office Hours
Main Office: Mondays to Fridays, 8:00AM to 5:00PM
Branch Offices: Mondays to Saturdays, 8:00AM to 5:00PM)
Satellite Offices: Open Mondays to Saturdays, 9:00AM to 6:00PM

About Us


Description
The City Treasurer’s Office (CTO) is the main revenue generating arm of the City, collecting various taxes and fees to support the worthwhile City projects. CTO is responsible for managing the financial resources of the City Government while ensuring its fiscal growth and stability through improved collection methods and strategies in accordance to revenue laws and ordinances. 

Mission
ADVOCATE” 

To Advance the cause of the Quezon City Government to serve the people.

To Develop organizational capacity to improve performance.

To Venture into innovative strategies in financial management.

To Organize further the Treasury to promote professionalism and specialization.

To Complement the efforts of the local government to provide infrastructure and basic services.

To Assist other Local Government Units through technical assistance.

To Translate the City’s plans and programs for economic growth and self- reliance.

To Empower the Local Treasury through sound fiscal policy and effective financial management.

Vision
To effectively meet the target collection yearly through innovative strategies and methods in financial management and continually improve the Quality Management System to ensure taxpayer satisfaction.

Legal Basis
The existence of the City Treasurer’s Office in a local government unit is based on the provisions of Book II, Section 470 Of Republic Act No. 7160 Otherwise Known As The Local Government Code Of 1991.

Service Pledge
Perform our duties and responsibilities with utmost integrity, competence and dedication in order to serve and to meet taxpayer satisfaction.

Pursue our goals objectively to attain office efficiency and meet the target collection to better serve our constituents.

Attend to all taxpayers or requesting parties who are within the premises of the Office prior to the end of official working hours and during lunch break.

Services


Payment of Transfer Tax

The Quezon City may impose tax on sale, donation or any mode of transferring ownership or title of real property at the rate of not be more than Seventy-Five percent (75%) of one percent (1%) of the total consideration involved in the acquisition of the property, or of the fair market/ zonal valuation value in case the monetary consideration involved in the transfer is not substantial, whichever is higher (Sec.135 (a)LGC).

More details

Payment of Contractors Tax

Pre-requisite for release of Building Permit.

More details

Property Transfer Application Program (PTAP)

Single Window transaction for processing incoming taxpayers dealing with registering their property in Quezon City.

More details

Evaluation of Business Tax

Evaluate business documents presented to determine the correct gross receipts of the business relative to its declaration in their tax payments. It is also a way of ensuring the proper collection of tax deficiencies.

More details

Assessment of Business Tax

Performing proper computation and billing of Business Tax prior to actual payment.

More details

Collection of Business Tax

Business tax payments are collected and validated through issuance of Computerized Official Receipts.

More details

Issuance of Community Tax Certificate (Individual)

Community Tax Certificate shall be issued to every person or corporation upon payment of the Community tax. A community tax shall be paid in place of residence of the individual or in the place where the principal office of the juridical entity is located (Art.246 (e) Sec.160, LGC).

More details

Issuance of Community Tax Certificates (Corporation)

Community Tax Certificate shall be issued to every person or corporation upon payment of the Community tax. A community tax shall be paid in place of residence of the individual or in the place where the principal office of the juridical entity is located (Art.246 (e) Sec.160, LGC).

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Collection of Miscellaneous Taxes & Fees

Collection of regulatory fees and various user/ service charges as required by law and imposed by revenue generating departments of Quezon City.

More details

Collection of Market Business Tax and other fees

Collecting fees from Public and Private Markets and slaughterhouses as per order of payments issued by other revenue generating departments.

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Sealing of Weights and Measures

The Quezon City is empowered to levy fees for sealing of weights and measures at such reasonable rates (Sec. 151 LGC). Every person before using instruments of weights and measures for business, service, commercial, or other transactions with the public within Quezon City shall first have them sealed and pay the corresponding fee, fixed under an ordinance, to the City Treasurer’s Office.

More details

Application of Business Retirement Certificate

Business Retirement Certification is issued to business operators that voluntarily or involuntarily discontinue or close its business operation.

More details

Issuance of Real Property Tax Clearance

Real Property Tax Clearance is issued to the property owner as proof of complete Real Property tax payment in Quezon City which is provided to a lending company, bank or for personal use.

More details

Assessment and Billing of Real Property Tax

Performing proper computation and billing of Real Property Taxes prior to its actual payment.

More details

Collection of Real Property Tax

Real Property tax payments are collected and validated through issuance of Computerized Official Receipts.

More details

Programs


  • Tripleng Tulong sa Negosyante
    In support of Mayor Joy Belmonte’s push to stimulate the city’s economy and help entrepreneurs, the Quezon City Council, led by Vice Mayor Gian Sotto, passed three ordinances.

    There is an extension on the payment of business tax until April 20, 2022. Penalties on unpaid business taxes for the year 2021 and previous year have been waived. Unpaid taxes can also be paid in installments or staggered.

Ordinances:


Distribution of Social Amelioration Program (SAP) by City Treasurer’s Office (CTO) personnel


Distribution of Kalingang QC


Digitalization of QC Taxpayers

Guides


HOW TO PAY YOUR DUES AND TAXES

REQUIREMENTS

  • Bring complete documents to avoid any delay in transactions. Documents include:
    • Accomplished Sales Declaration and Evaluation Form
    • 2020 Business Permit
    • 2020 Tax Bill and Official Receipt of Business Tax Payment
    • 2020 Breakdown of Sales (if there are two or more lines of businesses / two or more branches
    • 2020 Value Added Tax Returns or Percentage Tax Returns (Whichever is applicable)
    • 2019 Annual Income Tax Returns with a complete set of Audited Financial statement with proof of payment

STEPS

  1. Secure Sales Declaration and Evaluation Form from the City Hall Main Building Lobby or Download here.
  2. Fill up Sales Declaration and Evaluation Form and present to the REQUIREMENTS VERIFICATION DESK also at the City Hall Main Building Lobby
  3. Secure approval/signature of Business Tax Bill from the Office of the City Treasury located at the second floor.
  4. Payment: There are two ways to pay:
    1. City Hall Payment at the G/F Payment Lounge or any Payment Center (for Gross Sales P500,000.00 and below)
    2. Bank Over-the-Counter Payments / Bank Transfer Payments
      • Pay To:
        • Account Name: QCG Settlement Mother Account
        • Account Number: 1722-1023-00
        • Bank: Land Bank of the Philippines
        • Bank Address: LBP Quezon City Hall
      • Preferred Banks:
        • Land Bank Deposit
        • Land Bank Online Transfer
        • Union Bank Personnet
        • Citibank Payall
        • Robinsons Bank Personet
        • Development Bank of the Philippines
        • COINS.PH
        • Rizal Commercial Banking Corporation (RCBC)
        • CIMB Bank
        • United Coconut Planters Bank (UCPB)
        • Sterling Bank of Asia
        • Metrobank Personal
        • East West Bank
        • PSBank
        • PBOI Bizlink Peronet
        • Philippine National Bank

HOW TO CLOSE A BUSINESS IN QC

The process of closing or what is commonly known as retiring a business is accomplished through both the local and national government. The retiring of a business at the BIR, SEC, and DTI levels must be done through the respective units. Retiring of a business at the Barangay and LGU levels can be facilitated through this website. 

REQUIREMENTS:

  1. Formal letter of intent to close business addressed to the City Treasurer’s Office copy furnished the Business Permits and Licensing Department
  2. Original copies of Tax Bill and Official Receipts worth 3 years
  3. Original copy of Latest Business Permit
    • If Single Proprietorship, original Affidavit of Closure with exact date of closure.
    • If Partnership, original partnership dissolution with exact effectivity date of closure signed by all partners.
    • If Corporation, original Secretary’s Certificate or Board Resolution on closure or transfer of business with exact date of closure.
  4. Valid ID (present original and submit photocopy)
    • If Single Proprietorship, valid ID of the owner
    • If Partnership, valid IDs of all partners
    • If Corporation, valid ID of the President
  5. Barangay Certificate with exact effectivity date of closure. The Barangay Clearance and Certificate of Closure can be requested from the Barangay by submitting Letter of Request for Retirement (possibly clickable leading to a sample template of the letter).
  6. BIR Certificate of Registration (present original and submit photocopy)
  7. Certified Breakdown of Sales, if there are two (2) or more lines of businesses / branches and if AFS is consolidated
  8. Proof of business tax payment / tax bill / permit issued by the other LGU where other operations are situated (present original and submit photocopy)
  9. Latest ITR with AFS on or before closure from the last payment of business operation (present original and submit photocopy)
  10. VAT Returns or Percentage Tax Returns (present original and submit photocopy)
  11. Book of Accounts (to be presented upon evaluation/ actual inspection and examination)

Estimated processing time: 3 to 7 days.

REMINDER: If you have not completed the process of business closure or retirement, this means the business is still operational. And if your business is still in operation, and does not comply with the requirements, you will be penalized accordingly.

HOW TO GET A COMMUNITY TAX CERTIFICATE (CEDULA)

Community Tax Certificate or Cedula is issued to a person or corporation upon payment of the Community tax. A community tax is paid in place of residence of the individual or in the place where the principal office of the juridical entity is located.

INDIVIDUAL

  1. Single

Requirements:

  • Accomplished Community Tax Declaration Form (CTDF) (from City Treasurer’s Office)
  • Government issued valid ID
  • Proof of Income
  • Payslip
  • BIR form 2316
  • For representative:
    • ID of the representative
    • Authorization Letter with a photocopy of government issued valid ID of the person being represented

Process:

  1. The taxpayer should accomplish the CTDF
  2. Proceed to the counter intended for encoding of information
  3. Pay the required amount (depends on the income of the taxpayer) and receive the computerized CTC
  1. New Business

Requirements:

  • Accomplished Community Tax Declaration Form (CTDF) (from City Treasurer’s Office) 
  • Government issued valid ID
  • Single proprietor certificate of registration
  • For representative:
    • ID of the representative
    • Authorization Letter with a photocopy of government issued valid ID of the person being represented

Process:

  1. The taxpayer should accomplish the CTDF
  2. Proceed to the counter intended for encoding of information
  3. Pay the required amount (depends on the income of the taxpayer) and receive the computerized CTC
  1. Renewal of Business

Requirements:

  • Accomplished Community Tax Declaration Form (CTDF) (from City Treasurer’s Office) 
  • Government issued valid ID
  • Proof of Income (Approved business tax declaration by an evaluator from City Treasurer’s Office)
  • For representative:
    • ID of the representative
    • Authorization Letter with a photocopy of government issued valid ID of the person being represented

Process:

  1. The taxpayer should accomplish the CTDF
  2. Present the approved business tax declaration by an evaluator
  3. Proceed to the counter intended for encoding of information
  4. Pay the required amount (depends on the income of the taxpayer) and receive the computerized CTC
  1. Claiming Of Paid CTC- Single Proprietor

Requirements:

  • Accomplished Community Tax Declaration Form (CTDF) (from City Treasurer’s Office) 
  • Government issued valid ID
  • Original tax bill and official receipt (Duplicate or pink copy of official receipts)
  • For representative:
    • ID of the representative
    • Authorization Letter with a photocopy of government issued valid ID of the person being represented

Process:

  1. Taxpayer should present original tax bill and duplicate or pink copy of official receipts
  2. The CTO personnel will search the Mayor’s Permit number through the system and print CTC based on presented documents
  3. The taxpayer will receive the computerized community tax certificate

CORPORATION

  1. New Business

Requirements:

  • Accomplished Community Tax Declaration Form (CTDF) (from City Treasurer’s Office) 
  • Government issued valid ID
  • Certificate of Registration
  • For representative:
    • ID of the representative
    • Authorization Letter with a photocopy of government issued valid ID of the person being represented

Process:

  1. The taxpayer should accomplish the CTDF
  2. Proceed to the counter intended for encoding of information
  3. Pay the required amount (depends on the income of the taxpayer) and receive the computerized CTC
  1. Renewal Business

Requirements:

  • Accomplished Community Tax Declaration Form (CTDF) (from City Treasurer’s Office) 
  • Government issued valid ID
  • Proof of Income (Approved business tax declaration by an evaluator from City Treasurer’s Office)
  • For representative:
    • ID of the representative
    • Authorization Letter with a photocopy of government issued valid ID of the person being represented

Process:

  1. The taxpayer should accomplish the CTDF
  2. Present the approved business tax declaration by an evaluator
  3. Proceed to the counter intended for encoding of information
  4. Pay the required amount (depends on the income of the taxpayer) and receive the computerized CTC
  1. Claiming Of Paid CTC-Corporation

Requirements:

  • Original tax bill and official receipt (Duplicate or pink copy of official receipts
  • Accomplished Community Tax Declaration Form (CTDF) (from City Treasurer’s Office) 
  • Government issued valid ID
  • For representative:
    • ID of the representative
    • Authorization Letter with a photocopy of government issued valid ID of the person being represented

    Process:

  1. Taxpayer should present original tax bill and duplicate or pink copy of official receipts
  2. The CTO personnel will search the Mayor’s Permit number through the system and print CTC based on presented documents
  3. The taxpayer will receive the computerized community tax certificate

HOW TO RENEW/AMEND BUSINESS PERMITS

THE NEW NORMAL: UNIFIED PERMIT APPLICATION PROCESS

STEPS

  1. Settle your 2020 business tax dues with the City Treasurer’s Office. Kindly check process here https://quezoncity.gov.ph/qcitizen-guides/paying-your-dues-and-taxes/
  2. Register or Log-in to QCeServices (https://qceservices.quezoncity.gov.ph) and choose Business One Stop Shop to submit a copy of latest business tax OR and previous Mayor’s Permit via online or by appointment.
  3. Wait for notification via email to claim your renewed permit or have it delivered via courier of your choice.

HOW TO PAY YOUR REAL PROPERTY TAX

Application for Real Property Tax Clearance (ONLINE)

Checklist Requirements:

For Tax Clearance Online Application please provide a READABLE SCANNED/ IMAGE of the following requirements:

  1. Online Application Form (copy paste to message and fill up)
    1. TAX CLEARANCE ONLINE APPLICATION FORM
      APPLICATION REQUEST: TAX CLEARANCE
      NAME OF APPLICANT:
      EMAIL ADDRESS OF APPLICANT:
      NAME OF THE REAL PROPERTY OWNER:
      ADDRESS:
      CONTACT NOS:

Department Directory


Mr. Edgar T. Villanueva
Department Head, City Treasurer
8988-4242 loc. 8157
[email protected]

Mr. Arnel R. Cleofas, PhD
Acting Assistant City Treasurer for Operation
8988-4242 locals 8274 / 8280
[email protected]

Mr. Noel P. Adrias
Acting Assistant City Treasurer for Administration
8988-4242 locals 8345 / 8347
[email protected]

DIVISIONS / SECTIONS

Administrative Division

Officer NameOffice AddressContact Information
Ms. Carmelita P. Dar
Acting Chief Administrative Officer and Conc. Head-Property and Supplies Unit
3rd Floor Annex Building, Quezon City Hall Compound8988-4242 locals 8375/8376   [email protected]
Mr. Paul John Pablo
Head, Personnel Section
3rd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8319 [email protected]
Ms. Lorina S. Sarmiento
Head, Records Section
3rd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8320 [email protected]
Mr. Arvin Philip M. Gotladera
Head, Fiscal Verification Section
3rd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8342 [email protected]
Ms. Maritoni V. Lauzon
Head, Accountable Forms Unit
3rd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8301 [email protected]

Cash Division

Mr. Antonio A. Saur
Chief- Cash Division
Ground Floor Annex Building, Quezon City Hall Compound8988-4242 locals 8155/8156   [email protected]
Ms. Maria Rosanna S. Santos
Assistant Head, Cash Division
Ground Floor Annex Building, Quezon City Hall Compound8988-4242 local 8144 [email protected] 
Mr. Norman Asistores
Head, Payment Lounge
Ground Floor Annex Building, Quezon City Hall Compound8988-4242 locals 8139/8140 [email protected]

Examination Division

Ms. Lorenza L. Seva
OIC- Examination Division and Conc. Head Business Retirement Unit
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8265   [email protected]
Atty. Rodvick Abarca
Deputy Head
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8266 [email protected]

Financial Management Unit (FMU) and Online Payment Group

Mr. Noel P. Adrias
Head Financial Management Unit/ Over-all Group Head (Online Payment Group)
Ground Floor Annex Building, Quezon City Hall Compound8988-4242 locals 8345 / 8347 [email protected]
Mr. Aristotle K. Cristobal
System / Database Administrator (Online Payment Group)
3rd Floor Annex Building, Quezon City Hall Compound8988-4242 locals 8269/8270 [email protected]   [email protected]   [email protected]

Legal Services Unit

Atty. Karlo Calingasan
Acting Legal Officer, Legal Services Unit
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8264   [email protected]

Real Estate Division

Ms. Ernestina P. Lorredo
Chief, Real Estate Division
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8145   [email protected]
Ms. Annie P. Santiago
Assistant Head, Real Estate Division
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 Local 8145   [email protected]
Mr. Levy G. Mercado
OIC- Head, Tax Delinquency Section
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8268 [email protected]
Ms. Marie Arleen E. Guemo
OIC-Head, Tax Clearance Section
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8297   [email protected]
Ms. Carissa Aquino
Head, Real Property Tax Assessment Lounge
Ground Floor Annex Building, Quezon City Hall Compound8988-4242 local 8177   [email protected] quezoncity.gov.ph

Taxes and Fees Division

Ms. Rosernie L. Santos
Assistant Chief, Taxes and Fees Division and Acting Head, Residence Tax Section
Ground Floor Annex Building, Quezon City Hall Compound8988-4242 local 8263   [email protected]
Ms. Carolyn G. Bastasa
Head, Tax Delinquency, Verification and Records Section
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8262 [email protected]
Ms. Marcelina C. Españo
Head, Miscellaneous Fees Section
Ground Floor Annex Building, Quezon City Hall Compound8988-4242 local 8141 [email protected]
Mr. Dionisio Sanin Jr.
Head, Market Collection Section
2nd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8175  [email protected]
Mr. Enrique Donasco Jr.
Head, Calibration, Weights and Measures Section
3rd Floor Annex Building, Quezon City Hall Compound8988-4242 local 8267 [email protected]

Branch Offices

BranchOfficer NameOffice AddressContact Information
MarilagMs. Gloria  A. Guevara
Deputy Treasurer
25 Calderon St., Brgy. Marilag,
Project 4, Quezon City
8988-4242
local 8320
GalasMs. Rita M. Cortez
Deputy Treasurer
Unang Hakbang St.,
Brgy. San Isidro, Quezon City
715-5584
La LomaMs. Cecilia D.O. Tolentino
Deputy Treasurer
Mayon St., Quezon City
(near Police Station)

731-4097
Novaliches District CenterMs. Angelela P. Sapaiandante
Deputy Treasurer

Jordan Plains Subd., NDC,
Novaliches, Quezon City
8-359-9883
TalipapaMs. Arlene Carreon
Deputy Treasurer
Brgy. Hall Talipapa,
Quirino Hi-way,
Novaliches, Quezon City
937-2389

Satellite Offices

SatelliteOfficer NameOffice AddressContact Information
Ali MallMr. Felicidad R. Omania
Acting Deputy Treasurer
3rd Floor Gov’t. Center, Ali Mall,
Cubao, Quezon City
8988-4242
local 8320
Fairview TerracesMs. Elizabeth M. Fajardo
Deputy Treasurer
2nd Floor Fairview Terraces,
Quirino Highway corner Maligaya Drive,
Pasong Putik, Quezon City
8988-4242
local 8320
FishermallMr. Ricardo M. Dueñas
Deputy Treasurer
Roof Deck, Fisher Mall, Quezon Ave.,
Quezon City
8988-4242
local 8320
Robinsons GalleriaMs. Jocelyn T. Castro
Acting Deputy Treasurer
QC Business Centre,
Basement 2 EDSA Node,
Robinson’s Galleria, Ortigas,
Quezon City
8988-4242
local 8320
Robinson MagnoliaMs. Eloisa C. Estella
Acting Deputy Treasurer
QC Business Centre, Lower Ground Floor, Robinson’s Magnolia, Quezon City8988-4242
local 8320
Robinsons NovalichesMs. Edna Tacadena
Acting Deputy Treasurer
3rd Floor Lingkod Pinoy Center,
Robinson’s Mall, Brgy. Kaligayahan,
Novaliches, Quezon City
359-4182
SM North EdsaMs. Cristina S. Sanin
Deputy Treasurer
Gov’t Service Express, Lower Ground Floor,
SM Annex, Brgy. Sto. Cristo,
Bago Bantay, Quezon City
8988-4242
local 8320

Spotlight 


CALENDAR OF ACTIVITIES

January 20 July 20
(Extended, read more…)
Deadline of Payment of Business Tax for the 1st Quarter
Every 20th of the monthDeadline of Payment of Amusement Tax
Every 20th of the monthDeadline of Payment of Market Fees
January 31Deadline of Payment of Professional Tax
February 28Deadline of Payment of Individual and Corporate Community Tax Certificate
March 31Deadline of Payment of Real Property Tax for the 1st Quarter
April 20 July 20
(Extended, read more…)
Deadline of Payment of Business Tax for the 2nd Quarter
June 30Deadline of Payment of Real Estate Tax for the 2nd Quarter
July 20Deadline of Payment of Business Tax for the 3rd Quarter
September 30Deadline of Payment of Real Property Tax for the 3rd Quarter
October 20Deadline of Payment of Business tax for the 4th Quarter
Last Working Day of DecemberDeadline of Payment of Real Estate Tax for the 4th Quarter
Inauguration of the CTO Satellite Office in Robinsons Magnolia Mall – Opening Date: December 12, 2020

                 Inauguration of the CTO Satellite Office in Fisher Mall – Opening Date: December 12, 2020

Mayor Joy Belmonte, together with City Treasurer Edgar Villanueva and CTO personnel at the opening of the CTO Satellite Office in the QC Business Center at Ali Mall. – Opening Date: November 16, 2019

Mayor Joy Belmonte with City Treasurer Edgar Villanueva and CTO personnel at the CTO Satellite Office at Robinsons Novaliches Satellite Office. – Opening Date: November 16, 2019

Opening of the CTO Satellite Office in the QC Business Centre at Ayala Malls – Fairview Terraces. – Opening Date: February 15, 2020

Opening of the CTO Satellite Office in the QC Business Centre at Robinsons Galleria. – Opening Date: February 15, 2020

E-service Kiosks in front of the City Treasurer’s Office

Downloadable forms


Resources


CTO CITIZEN'S CHARTER 2020
Tax Declaration Form 2021

Last updated on March 21st, 2022